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DevOpsDays Madison 2016 - Humane Treatment of On-Call Engineers (Ignite)

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Slides posted from 5-minute ignite presentation on the Humane Treatment of On-Call engineers. What can we change to make our co-workers lives better.

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DevOpsDays Madison 2016 - Humane Treatment of On-Call Engineers (Ignite)

  1. 1. @CrayZeigh T H E H U M A N E T R E AT M E N T O F O N - C A L L E N G I N E E R S S T O P P I N G T H E B U R N ( O U T ) W H I L E F I R E - F I G H T I N G
  2. 2. @CrayZeigh B U R N O U T S U C K S • anxiety • depression • chronic fatigue • anger & irritability • physical symptoms • lack of motivation • inability to focus @CrayZeigh
  3. 3. @CrayZeigh@CrayZeigh
  4. 4. @CrayZeigh
  5. 5. @CrayZeigh C H A N G I N G O N - C A L L P E R S P E C T I V E S O N E P I E C E O F T H E B U R N O U T P U Z Z L E @CrayZeigh
  6. 6. @CrayZeigh O N - C A L L : A N E M E R G E N C Y R E S P O N S E T E A M F O R T E C H N O L O G Y A S S E T S
  7. 7. @CrayZeigh A C T I O N A B L E A L E R T S M A K E O N - C A L L M E A N I N G F U L
  8. 8. @CrayZeigh D O E S I T M AT T E R ? C A N I T WA I T ? C A N T H E A L E R T E D F I X I T ?
  9. 9. @CrayZeigh B U I L D U P Y O U R S U P P O R T E Q U I P Y O U R T E A M W I T H T H E R I G H T T O O L S @CrayZeigh
  10. 10. @CrayZeigh
  11. 11. @CrayZeigh M A K E I T O K T O C A L L F O R B A C K U P W E ’ R E A L L O U T O F O U R D E P T H S O M E T I M E S @CrayZeigh
  12. 12. @CrayZeigh - R O B M E E , P I V O TA L L A B S “Software development, it turns out, is a team sport… And what’s worse, encouraging the hero mentality leads to corrosive dysfunction in software teams.”
  13. 13. @CrayZeigh C U LT U R E C H A N G E C H A N G I N G T H E S T O R I E S W E T E L L A B O U T O N - C A L L @CrayZeigh
  14. 14. @CrayZeigh R E T U R N T I M E I N V E S T E D T O E M P L O Y E E S @CrayZeigh
  15. 15. @CrayZeigh S T O R I E S S H A P E C U LT U R E @CrayZeigh
  16. 16. @CrayZeighS T R U G G L E I S I N T E R E S T I N G
  17. 17. @CrayZeigh
  18. 18. @CrayZeigh L E A R N I N G R E V I E W
  19. 19. @CrayZeigh@CrayZeigh
  20. 20. @CrayZeigh M A K E O N - C A L L G R E AT A G A I N N O T S U C K • burnout symptoms by Toptal - bit.ly/2eGD9sj • Brains by Neil Conway - http://bit.ly/2f9gGop • Jurassic Park by Michael Crichton & Universal Pictures • Puzzle by Andreanna Moya - http://bit.ly/2f4RxZO • Android Alert by VictorOps - http://bit.ly/2eTpq1G • Climbing Anthozoan Mountain by Kaylin Bradley - http://bit.ly/2eTUr2L • Runbook from GitLab - http://bit.ly/2e5kNNH • Calling Backup - unknown • Anachronism by Matt Stratton (yes, that one) - http://bit.ly/2eOFmC9 • Campfire in the dark. by Jerry Kirkhart - http://bit.ly/2e5w9RQ • David Vs Goliath by Greg Foster - http://bit.ly/2fBqQyX • #relaxation by Catherine Shyu - http://bit.ly/2eyooF9 • DevOps Unicorn from DevOpsDays Ohio 2016

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