Good Practice on AT in Employment Settings<br />Paul Day<br />Employers’ Forum on Disability<br />Prague<br />September 8 ...
Good Practice on AT in Employment SettingsEFD and BTAT<br />Employers’ Forum on Disability (EFD)<br />330 organisations<br...
Good Practice on AT in Employment SettingsEFD and BTAT<br />Business Taskforce on Accessible Technology (BTAT)<br />Charte...
Good Practice on AT in Employment SettingsGetting the AT right<br />Getting the AT right – hot topics for employers<br />A...
Good Practice on AT in Employment SettingsWhat AT is used?<br />What AT is used?<br />Hardware<br /><ul><li>Mouse
Keyboard
Magnifier</li></ul>Software<br /><ul><li>Magnifier
Screenreader
Voice control</li></li></ul><li>Good Practice on AT in Employment SettingsAT working with corporate systems<br />AT workin...
Good Practice on AT in Employment SettingsAccess to AT<br />Access to AT at work<br />Defined process<br />Users must know...
Good Practice on AT in Employment SettingsHow to deal with problems<br />How to deal with problems – <br />Helpdesk<br /><...
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1.1.2nd WS. Good Practice on AT in employment settings P.Day

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1.1.2nd WS. Good Practice on AT in employment settings P.Day

  1. 1. Good Practice on AT in Employment Settings<br />Paul Day<br />Employers’ Forum on Disability<br />Prague<br />September 8 2011<br />
  2. 2. Good Practice on AT in Employment SettingsEFD and BTAT<br />Employers’ Forum on Disability (EFD)<br />330 organisations<br />Helping Business get it right for <br />Job applicants<br />Employees<br />Customers<br />Business Taskforce on Accessible Technology (BTAT)<br />36 major corporates<br />Mainstreaming accessible technology<br />
  3. 3. Good Practice on AT in Employment SettingsEFD and BTAT<br />Business Taskforce on Accessible Technology (BTAT)<br />Charter<br />Accessibility Maturity Model<br />Procurement protocol<br />Website<br />Training and information<br />
  4. 4. Good Practice on AT in Employment SettingsGetting the AT right<br />Getting the AT right – hot topics for employers<br />AT must work with our systems<br />Implications for procurement of new systems<br />Users have to access AT<br />Fixing problems<br />Employee productivity<br />Customer Service<br />
  5. 5. Good Practice on AT in Employment SettingsWhat AT is used?<br />What AT is used?<br />Hardware<br /><ul><li>Mouse
  6. 6. Keyboard
  7. 7. Magnifier</li></ul>Software<br /><ul><li>Magnifier
  8. 8. Screenreader
  9. 9. Voice control</li></li></ul><li>Good Practice on AT in Employment SettingsAT working with corporate systems<br />AT working with corporate systems – issues and good practice<br />Product testing<br />Product catalogue<br />Scripting/development<br />
  10. 10. Good Practice on AT in Employment SettingsAccess to AT<br />Access to AT at work<br />Defined process<br />Users must know help is available<br />Identify issue<br />Assess need<br />Order solution (ideally from a catalogue of pre-approved products)<br />Provide solution and training if needed<br />
  11. 11. Good Practice on AT in Employment SettingsHow to deal with problems<br />How to deal with problems – <br />Helpdesk<br /><ul><li>Service Level Agreement for AT users
  12. 12. Training for helpdesk staff</li></ul>Some AT products standard on every PC<br />Complexity of ICT arrangements<br />e.g. outsourced services involving multiple companies<br />Migration and upgrades<br /><ul><li>AT must be part of the testing process</li></li></ul><li>Good Practice on AT in Employment SettingsProcurement and development<br />Procurement and development – mainstreaming accessibility<br />Accessibility and AT part of procurement decisions<br />Partnership with suppliers<br />User testing including AT<br />
  13. 13. Good Practice on AT in Employment SettingsOverall good practice<br />Overall good practice<br />Mainstreamed<br />Integrated<br />Part of procurement/development<br />Part of normal business<br />
  14. 14. Good Practice on AT in Employment SettingsHot topics for corporate users<br />Hot topics for corporate AT<br />Compatibility and interoperability<br />Pre-testing<br />Enterprise systems; scripting<br />Development and procurement<br />Users <br />Assessing needs<br />Providing the technology; inclusion in corporate IT catalogue<br />Training<br />Speed of Change<br />Fixing problems<br />Recognise needs; process<br />What else?<br />

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