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#ATAGTR2019 Presentation "How analytics is reshaping testing?!" By Himani Yadav and Brijesh Deb

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Himani Yadav who is a Senior QA Engineer at Viewics, Inc along with Brijesh Deb who is a Senior Test Consultant and Agile Coach at Sogeti took a Session on "How analytics is reshaping testing?!" at Global Testing Retreat #ATAGTR2019

Please refer our following post for session details:

https://atablogs.agiletestingalliance.org/2019/12/05/global-testing-retreat-atagtr2019-welcomes-himani-yadav-as-our-esteemed-speaker/

https://atablogs.agiletestingalliance.org/2019/12/04/global-testing-retreat-atagtr2019-welcomes-brijesh-deb-as-our-esteemed-speaker/

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#ATAGTR2019 Presentation "How analytics is reshaping testing?!" By Himani Yadav and Brijesh Deb

  1. 1. #ATAGTR2019 How is Analytics reshaping Testing? Himani Yadav & Brijesh Deb 14th 15th Dec, 2019
  2. 2. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Himani Yadav Senior QA Engineer – Viewics,Inc. (acquired by Roche) LinkedIn: - https://www.linkedin.com/in/himani-yadav-6172a716 Twitter: - @himaniyadav176 Brijesh Deb Test Manager – Sogeti LinkedIn: - https://www.linkedin.com/in/brijeshkumardeb/ Twitter: - @brijeshdeb About The Speakers
  3. 3. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Feedback – How is it relevant to products and tests? The changing definition of quality Analysing the feedback Translating Analysis to Tests The result 1 2 3 4 5 What Will You Hear Today?
  4. 4. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Customer Satisfaction Build Test Collect Customer Feedback Analyze Customer Success What’s It About?
  5. 5. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Key Takeaways from Feedback • User behaviour • Usage Patterns • Most used feature/functionality • New areas/features that users would like to be included • Defect clusters – Functional dependencies and most impacted functionality. Feedback – What Does It Tell Us?
  6. 6. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Try before you buy. Would you? The Changing Definition Of Quality
  7. 7. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Try before you fly. Would you? The Changing Definition Of Quality
  8. 8. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Customer Experience (CX) has evolved as the new parameter of quality. The new set of questions that have gained importance are…  What does the customer think about the product?  Does the look and feel impress him/her?  Does it do what it is supposed to do?  Does it solve the customer’s problems?  Does it have the features that would solve the problems or does the customer expect more? The Changing Definition Of Quality
  9. 9. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) ISO 9126 Maintainability Efficiency Portability Reliability Functionality Usability Resource utilization Time behaviour Adaptability, Replaceability, Installability, Co-existence Fault tolerance, Maturity, Recoverability Regularity, Accuracy, Security, Suitability, Interoperability Learnability, Understandability, Attractiveness, Operability Analyzability, Changeability, Testability, Stability The Changing Definition Of Quality
  10. 10. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) The Changing Definition Of Quality
  11. 11. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Defect clustering Analyzing Feedback 0 10 20 30 40 50 60 70 80 Review Pricing Product Details Sorting Filters Search Result Page Home Page Number of Bugs
  12. 12. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Low Quality Product Poor SupportManagement Fishbone Analysis Analyzing Feedback Low Customer Satisfaction Cause and Effect Diagram Low Customer Satisfaction High Price Poor Materials Bad Design Incompetent employee Bad package Low production efficiency High cost of materials Ineffective marketing No advanced technology No sense of responsibility Complicated procedure No standard criteria Bad leadership Small scale Not enough personnel Long hold time Wrong answers
  13. 13. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Regression Analysis Analyzing Feedback
  14. 14. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Sentiment Analysis Analyzing Feedback
  15. 15. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Traceability of defects to tests to requirements Translating Analysis To Tests
  16. 16. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Tests can be written based on the feedback analysis where we can focus on areas that have • Risks foreseen and experienced by users • Most defects • Maximum impacts • Features needing security and/or performance improvements Tests can be improved based on the analysis done so far • Robust regression tests from the beta test results. • Improved traceability based on results of regression analysis. • Better UI/UX tests based on customer sentiment analysis. • User behaviour tests that can be used to for machine learning and AI driven tests. Translating Analysis To Tests
  17. 17. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) The Results
  18. 18. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) The Results
  19. 19. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us)
  20. 20. #ATAGTR2019 As a author of this presentation I/we own the copyright and confirm the originality of the content. I/we allow Agile testing alliance to use the content for social media marketing, publishing it on ATA Blog or ATA social medial channels(Provided due credit is given to me/us) Image Credits and References Slide 5:- https://www.centercode.com/ https://web.archive.org/web/20160413143321 Slide 6:- http://www.it-sideways.com/2018/03/try-before-you-buy-jabra-elite-65t.html Slide 7:- https://insideflyer.nl/klm-lanceert-augmented-reality-try-before-you-fly Slide 9:- https://en.wikipedia.org/wiki/ISO/IEC_9126#/media/File:ISO_9126_quality_(en).svg Slide 10:- http://tmap.net/blogs/ Slide 11:- www.testingexcellence.com Slide 13:- https://www.callcentrehelper.com/quality-parameters-ideal-scorecard-metric-124846.htm Slide 14:- https://www.satalytics.com/feature-highlights/sentiment-analysis/ Slide 15:- https://confluence.xpand-it.com/display/public/XRAY/Traceability+Report Slide 17:- https://www.callcentrehelper.com/quality-parameters-ideal-scorecard-metric-124846.htm Slide 18:- Harvard Business Review Analytic Services Survey March 2018
  21. 21. Thank you!

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