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ARXivar per ITC Farma - Gestione delle Procedure Operative e dell'ordine cliente

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ITC Farma, Industria Farmaceutica italiana, specializzata in produzione conto terzi per il mercato italiano e multinazionale, aveva l’esigenza di ottimizzare i flussi legati alla gestione delle Procedure Operative Standard e degli ordini clienti.

ARXivar ha permesso ad ITC Farma di effettuare un'archiviazione elettronica delle informazioni e dei pdf delle POS; L'ordine invece viene archiviato tramite 'Maschera di Profilazione' e automaticamente inviato tramite Workflow ai diversi depositi ed organizzati dal sistema in Fascicoli Elettronici, insieme a DDT e Fatture relative, con consistenti miglioramenti in termini di tempo di reperimento delle informazioni e gestione operativa.

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ARXivar per ITC Farma - Gestione delle Procedure Operative e dell'ordine cliente

  1. 1. Un nostra storia di successo
  2. 2. L’Azienda Un’ Industria Farmaceutica italiana a capitale privato, specializzata in produzione conto terzi per il mercato italiano e multinazionale. Fondata negli anni ’60, dopo una affiliazione alla Fisons Plc Group, é da allora una società a capitale privato dopo un MBO realizzato nel 1996. La sua attività principale è la produzione di farmaci per area gastro e respiratoria. L' Officina Farmaceutica di ITC Farma è situata a Pomezia, in una posizione strategica nel centro di uno dei più importanti cluster farmaceutici Autorizzata dal Ministero della Salute già a partire dagli anni 60’, E’ la massima espressione tecnologica in campo farmaceutico con linee di produzione e confezionamento operanti in accordo con le current EU-GMP.
  3. 3. L’Azienda 10 milioni di confezioni l'anno prodotte oltre 12.000 metri quadri di superficie coperta
  4. 4. L’Esigenza Gestione delle POS (Procedure Operative Standard) Quotidianamente si aveva l’esigenza di portare a termine i flussi legati alla gestione delle POS, quali istruzioni dettagliate che descrivono passo dopo passo operazioni di routine complesse. Le procedure erano affidate a processi manuali sui quali diversi utenti erano chiamati ad interagire gestendo informazioni sui diversi step seguiti in file preposti. Tale gestione presentava diverse criticità, possibili errori o perdite di tempo.
  5. 5. L’Esigenza Gestione Ordini Cliente Un’altra area di criticità riguardava la gestione degli ordini clienti: l’elevato numero di documenti ricevuti quotidianamente ha richiesto un intervento per automatizzare e armonizzare la gestione con le relative fatture e/o ddt corrispondenti. L’intervento ha consentito di automatizzare la procedura e di creare appositi fascicoli elettronici ordinati e completi di tutta la documentazione afferente l’ordinativo ricevuto.
  6. 6. Lasoluzione
  7. 7. Gestione dellePOS Registrazione delle POS Archiviazione elettronica delle informazioni e dei pdf dellePOS L’ufficio preposto provvede alla registrazione delle POS all’interno di un file Excel e all’inserimento del documento in formatopdf in un cartellamonitoratadaARXivar. I dati contenuti nel file Excel vengono letti dal sistema, ed inseriti in un ‘profilo’ documentale dedicato quindi ricercabile. A quest’ultimo viene associato il pdf relativo, opportunamente gestito/riconosciuto da un engine preposto di ARXivar. File Excel delle POS Cartella per i pdf delle POS
  8. 8. Gestione OrdiniCliente Compilazione maschera Barcode Generazione Etichetta Barcode All’utente preposto viene messa a disposizione una maschera di ‘Profilazione Barcode’. Alla compilazione di campi definiti viene generata in automatico un’etichetta che viene applicata sull’ordine ricevuto. Al momento che si ritiene più opportuno, si procede ad una scansione massiva di tutti i documenti lavorati durante il giorno. Gli Ordini saranno così automaticamente inviati tramite Workflow ai diversi depositi ed organizzati dal sistema in Fascicoli Elettronici,insieme a DDT e Fatturerelative. Scansione Massiva degliOrdini Invioautomatico degli Ordini ai depositi Organizzazione automaticain Fascicoli Elettronicidegli Ordini associatia DDT eFatture
  9. 9. I Benefici  Miglioramento sicurezza: i documenti archiviati o organizzati sono sempre aggiornati e viene eliminato il rischio smarrimento/cancellazione.  Governo dei processi e dei controlli. Tutte le procedure vengono rispettate secondo le regole definite.  Massima reperibilità dei documenti. Accessibilità garantita dalla multimedialità del sistema  Trasformazione di dati in informazioni. I dati ora strutturati possono essere elaborati con opportuni report.
  10. 10. Sviluppifuturi Con il futuro obbligo si dovrà semplificare, controllare e gestire il dialogo con il Nodo smistamento ordini che a regime prevederà scambi bidirezionali tra fornitore e servizio sanitario. Attraverso l’Access Point di Able Tech ed un modulo opzionale di ARXivar l’invio, la ricezione ed il monitoraggio degli ordini in formato elettronico consentirà una gestione automatizzata e semplificata.
  11. 11. Laparola alcliente “Da molti anni la nostra Azienda sa cogliere le opportunità che ARXivar è capace di offrire, garantendo un forte snellimento del volume delle procedure che caratterizzano la nostra operatività, oltre ad una drastica riduzione del tempo dedicato alla ricerca dei documenti, con ARXivar più accessibili etracciabili" LucaMaiorano ICTManager

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