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1st WORLD MEETING OF
CABIN CREWS - WMCC I
WORKSHOP
Social interaction rituals: Improving
networking and personal knowledge...
Rituals are simple combinations
of collective behaviours that
provide meaning to social
interaction symbols, in the
partic...
Types of rituals
• Passage (access to a new
condition)

• Separation (ceasing a condition)

• Praise, renewal, conflict
re...
The Gift

The circulation of
gifts creates
communities out of
expressions of
goodwill
Through rituals, and little more
than visual contact and spatial
distance, we present ourselves
as possessing a defined an...
The face - the value that
the person claims (honor,
pride, dignity)
To lose face - To enter into a
negative relationship of
claimed/presented social
value
To save face or give one’s face hum...
The social “dance” of
synchronizing social behaviors

Ferrazy’s (*) advices:

(*) Ferrazi, K. (2005). Never eat
alone. New...
People need to be
physically present to
celebrate, otherwise the
effects are minimal
The vast majority of
communication signs are of
an emotional character,
impossible to grasp through
technological mediatio...
WORKSHOP Social interaction rituals: Improving networking and personal knowledge
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WORKSHOP Social interaction rituals: Improving networking and personal knowledge

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Fernando Cardoso de Sousa, PhD Ileana Pardal Monteiro, PhD fernando.sousa@apgico.pt Estoril , 8 February 2014
WORKSHOP
Social interaction rituals: Improving networking and personal knowledge

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WORKSHOP Social interaction rituals: Improving networking and personal knowledge

  1. 1. 1st WORLD MEETING OF CABIN CREWS - WMCC I WORKSHOP Social interaction rituals: Improving networking and personal knowledge Fernando Cardoso de Sousa, PhD Ileana Pardal Monteiro, PhD fernando.sousa@apgico.pt Estoril , 8 February 2014
  2. 2. Rituals are simple combinations of collective behaviours that provide meaning to social interaction symbols, in the participation of the “serious life” • They are not habits • Require attention to style, aesthetics and symbols • Do not have instrumental purposes • Require physical participation
  3. 3. Types of rituals • Passage (access to a new condition) • Separation (ceasing a condition) • Praise, renewal, conflict reduction, integration
  4. 4. The Gift The circulation of gifts creates communities out of expressions of goodwill
  5. 5. Through rituals, and little more than visual contact and spatial distance, we present ourselves as possessing a defined and authentic character (integrity, self control, courage)
  6. 6. The face - the value that the person claims (honor, pride, dignity)
  7. 7. To lose face - To enter into a negative relationship of claimed/presented social value To save face or give one’s face humiliation, respect (to preserve one’s and the other’s face), social tact, savoir faire, diplomacy, insult (to make the other lose face) Etiquette, emotional disturbance (blush, sweat, tremble) and galantry
  8. 8. The social “dance” of synchronizing social behaviors Ferrazy’s (*) advices: (*) Ferrazi, K. (2005). Never eat alone. New York: Doubleday •Don’t go to networking events •Follow a personal contact in the next 24 hours •Respect the “week links” as the major multipliers of Milgram’s “six degrees of separation” •Never forget the person who brought you to the dance •The success of the interaction depends on your ability to be able to speak and learn from anybody in any situation.
  9. 9. People need to be physically present to celebrate, otherwise the effects are minimal
  10. 10. The vast majority of communication signs are of an emotional character, impossible to grasp through technological mediation, no matter its sophistication

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