How to build business through Gratitude andTop of Mind Awareness    Through Others
   Is your customer service/product the BEST?   Are your customers “Raving Fans”?   Why do people/companies choose you?...
   The majority of people you knew, promoted    you?       Would that increase your referrals?       Would that reduce ...
 Top   Of Mind Awareness…         Through Others
   Two of the world’s most powerful words that    can sometimes become extremely un-powerful.   Saying “Thank You” WILL ...
   Say It (2)?       After the sale. Say “Thank You” but, be sincere. Not expected.   Email (4)?       How do you hand...
   If you don’t keep T.O.M.A. , advertisers will.   If you don’t say “Thank You” another provider    will.   If you don...
   Consider what makes YOU a loyal customer.   Do you like and trust the people you do    business with? (Why?)   Keepi...
Visit www.kylevillers.comfor more, great info and free training.
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Appreciation Marketing | How To Make Money Showing Appreciation

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Appreciation Marketing | How To Make Money Showing Appreciation

  1. 1. How to build business through Gratitude andTop of Mind Awareness Through Others
  2. 2.  Is your customer service/product the BEST? Are your customers “Raving Fans”? Why do people/companies choose you? Do you personally talk to every customer? Do you follow up after the sale/service?
  3. 3.  The majority of people you knew, promoted you?  Would that increase your referrals?  Would that reduce your marketing costs?  Would that increase your profits?  Would you feel better about your business?
  4. 4.  Top Of Mind Awareness… Through Others
  5. 5.  Two of the world’s most powerful words that can sometimes become extremely un-powerful. Saying “Thank You” WILL get people to like you. Appreciation adds Value to you. People buy from whom they like/value.
  6. 6.  Say It (2)?  After the sale. Say “Thank You” but, be sincere. Not expected. Email (4)?  How do you handle appreciation emails? How long do you hold on to them? Is it an auto-responder? Be personal. Use their name. Social Media (5)?  Sincere, not self promoting but BE CAREFUL!!! Phone Call (7)?  Personally reaching out in kindness WITHOUT an agenda. NO SELLING OR ASKING FOR REFERRALS!!  Ask about satisfaction. Ask what they like best about it. Teach about the product/service. Train your customers to be your customers. Cards/Letters (Personal) (10)?  Sincere, heartfelt “Thank You”. No agenda, No sales. Set up mailings for at least 4 cards/letters every year. How long would you save a card or letter?
  7. 7.  If you don’t keep T.O.M.A. , advertisers will. If you don’t say “Thank You” another provider will. If you don’t continue your relationship with this customer, someone else will.
  8. 8.  Consider what makes YOU a loyal customer. Do you like and trust the people you do business with? (Why?) Keeping T.O.M.A will not allow your customers to think about going anywhere else. T.O.M.A…T.O. = Referrals, Referrals, Referrals (FREE)
  9. 9. Visit www.kylevillers.comfor more, great info and free training.

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