Chicago AMA Non-Profit SIG - Maximizing Volunteer Impact

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Chicago AMA Non-Profit SIG - Maximizing Volunteer Impact

  1. 1. Maximizing Volunteer Impact Activating Volunteers From Supporters to Advocates AMA Chicago, Nonprofit SIG July 18, 2013 Bob Dwyer Consultant, ESC
  2. 2. Retention Crisis More than 33% don’t return to serve ANYWHERE the next year
  3. 3. More than $38 Billion in lost labor to nonprofits nationally Retention Crisis
  4. 4. ESC Assessment Tool • Easy to use • Tests for best practices • Models top-performing programs • Creates roadmap for improvement • Provides a baseline measure
  5. 5. Volunteer Management Life Cycle CAPACITY PLANNING ORIENTATION RECRUITMENT SUPERVISION EVALUATION LIFE CYCLE OF VOLUNTEER ENGAGEMENT
  6. 6. Outcomes of Assessment Process • Expansion of services • Establishment of permanent volunteer manager position • Development of volunteer manual, and other critical management resources • Integration of volunteer impact in the strategic plan and mission

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