Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

10 steps 3

382 views

Published on

  • Be the first to comment

10 steps 3

  1. 1. EVALUATE & IMPROVE YOUR LIBRARY WEBSITE IN 10 STEPS PART THREE:USER RESEARCH & MORE AMANDA ETCHES AARON SCHMIDT
  2. 2. THE BASICS
  3. 3. PUBLIC SITES
  4. 4. SEARCH BOX HOURS LOCATION CONTACT EVENTS SERVICES
  5. 5. “KIDS”
  6. 6. FOR PARENTS
  7. 7. WEAREINFLUX.COM/PREFAB
  8. 8. WEAREINFLUX.COM/ONEPAGER
  9. 9. ACADEMIC SITES
  10. 10. Find books, articles, etc. GO
  11. 11. FOR GRADSTUDENTS
  12. 12. FOR GRADSTUDENTS
  13. 13. SUBJECT GUIDESCOURSE GUIDES
  14. 14. SUBJECT GUIDESCOURSE GUIDES
  15. 15. LIBRARIANSARE DESIGNERS
  16. 16. WHAT IS DESIGN?
  17. 17. ARRANGINGTHINGS FOR A PURPOSE
  18. 18. EVERYTHING IS DESIGNED
  19. 19. THE ROLE OF THE DESIGNER ISTHAT OF A GOOD HOSTANTICIPATING THE NEEDS OFTHEIR GUEST.
  20. 20. DESIGNED HOW?
  21. 21. DESIGNING FOR BEHAVIOR
  22. 22. DESIGNING WITH INTENT
  23. 23. CURIOSITY
  24. 24. EMPATHY
  25. 25. EASY THENINTERESTING
  26. 26. 5 STEPSOF DESIGNTHINKING
  27. 27. UNDERSTANDOBSERVEPROTOTYPEEVALUATEIMPLEMENT
  28. 28. TECHNIQUES
  29. 29. BEHAVIORALATTITUDINAL
  30. 30. USABILITY TESTING
  31. 31. WHATWATCHING PEOPLEUSE YOUR WEBSITE
  32. 32. WHYFIND PAINPOINTS
  33. 33. HOW
  34. 34. CRITICAL TASKSMUST-HAVES FORFOR YOUR USERS
  35. 35. RECRUITING TESTERS
  36. 36. CONDUCTING A TEST
  37. 37. SCRIPTS
  38. 38. “it’s not you, it’s us!”
  39. 39. SCENARIOS “Search a library databasefor an article about exercise.”
  40. 40. SCENARIOS “Search a library database for an article about exercise.”“You want to run a marathon and need to know how to train for it. Find the latest information in a magazine about training for a marathon.”
  41. 41. YOUR TEST ROOM
  42. 42. THE DEBRIEF
  43. 43. SURVEYS +FOCUS GROUPS
  44. 44. PAPERPROTOTYPING
  45. 45. WHATTESTING EARLY PROTOTYPES
  46. 46. WHY SAVE TIME! SAVE MONEY!MAKE INFORMED CHOICES!
  47. 47. HOW
  48. 48. o n u s !B5 SECOND TESTS
  49. 49. CARD SORTS
  50. 50. DIVIDETHE DOLLAR
  51. 51. SEARCH $0.70HOURS $0.10CONTACT $0.10MAP $0.10 $1.00
  52. 52. CONTENT RANKING
  53. 53. HEAT MAPS
  54. 54. INSERT
  55. 55. INSERT
  56. 56. A/B TESTING
  57. 57. LEARNING MORE
  58. 58. WEAREINFLUX.COM/UX
  59. 59. WALKINGPAPER.ORG
  60. 60. USABLELIBRARY.ORG
  61. 61. MATTHEW.REIDSROW.ORG
  62. 62. WEAVEUX.ORG
  63. 63. CONCLUSION
  64. 64. EVERYDECISIONWE MAKEAFFECTS HOWPEOPLEEXPERIENCETHE LIBRARY.LET’S MAKE SUREWE’RE CREATINGIMPROVEMENTS
  65. 65. ?????
  66. 66. THANKS!! AMANDA ETCHES AARON SCHMIDT WEAREINFLUX.COMHELLO@WEAREINFLUX.COM

×