Information Into Action - Beyond Governance

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ECM solutions have been around for decades and while content governance is essential, that content is useless if not integrated into business activities. How are you putting content to work in your organization? Is it fully integrated within key business processes and your ERP systems? Join us for this session where we will discuss trends that directly impact your content and process strategies and discuss how to optimize the way your business operates.

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Information Into Action - Beyond Governance

  1. 1. #AIIM14  #AIIM14   #AIIM14   Informa(on  Into  Ac(on.     Going  Beyond  Governance     Lance  Shaw,  Oracle   Lisa  Balter,  CSX  
  2. 2. #AIIM14   THE  AMOUNT  MANAGED   INFORMATION  WILL  GROW  IN   THE  NEXT  DECADE   Source  IDC:  The  Digital  Universe  
  3. 3. #AIIM14     90%     of  unstructured  content  is   unmanaged.     Source:  Doculabs  
  4. 4. #AIIM14   1  in  5   CIOs  in  regulated  industries  will  lose   their  jobs  by  2016,  for  failing  to  implement   the  discipline  of  informaQon  governance   Source:  Gartner  Research  
  5. 5. #AIIM14   72%of large organizations have three or more content management, repository management, or document management systems
  6. 6. #AIIM14  
  7. 7. #AIIM14   GeAng  to  Business  Value   Leveraging  Content  to  Impact  the  BoSom  Line   •  Enhance  ApplicaQon  Performance   •  Eliminate  “Clogs”  in  Processes   •  Remove  InformaQon  Gaps   •  Reduce  errors  and  manual  efforts    
  8. 8. #AIIM14   About  CSX  Transporta(on   •  A  leading  transportaQon  provider  in  the  U.S.   •  Freight  rail  transportaQon  and  intermodal  containers   •  Covers  21,000  rail  miles  across  23  states   •  Transports  more  than  6  million  carloads  of  products  and  raw   materials  a  year.   •  Reach  nearly  2/3  of  all  Americans  
  9. 9. #AIIM14   CSX   Finding  the  right  informaQon  quickly  to  make  beSer-­‐informed  business  decisions     HR  Finance   OperaQons   Purchasing   Legal   Medical   Sales  &   MarkeQng   Mechanical   Engineering  Police   Corp   Comm   Customer   Service   Technology   Real   Property  
  10. 10. #AIIM14   Physical   Folders  &   Records     Capture  of   paper   documents   brought     in-­‐house.   Workflow   introduced     Automated   workflow  and   noQficaQons   Submission   of  content   from  third   parQes   Streamlining  Process  Automa(on  
  11. 11. #AIIM14   Where can you integrate your content management system with business processes?
  12. 12. #AIIM14   CRM   ERP   HCM   WMS   SCM   EPM   MDM   BI   CRM   ERP   HCM   WMS   ProcessesContent Apps PDF   EPS   TXT   MOV   CAD   DWG   TIF   SWF   MP3   CDL  
  13. 13. #AIIM14   PDF   EPS   TXT   MOV   CAD   DWG   TIF   SWF   MP3   CDL   HCM   ERP   FINANCE   CRM  
  14. 14. #AIIM14                                           LEGAL   • M&A   • Discovery   • Compliance   FINANCE   • AP,  AR,  GL   • Expenses   HR   • On-­‐boarding   • Benefits   • RecruiQng   ENGINEERING   • Document  &  IP   Management   • Rich  Media   SERVICES   • Account  Opening   • Issue  ResoluQon   SALES   • Contract  Management   • Deal  CollaboraQon   Company-wide Ramifications
  15. 15. #AIIM14       PUBLIC  SAFETY   • DocumentaQon   • ReporQng   HR   • Benefits   • RecruiQng   ENGINEERING   • Document  &  IP   Management   SERVICES   • Account  Opening   • Issue  ResoluQon   Content @ CSX
  16. 16. #AIIM14   Recommenda(ons  
  17. 17. #AIIM14   Consolidate,  Organize,  Standardize  
  18. 18. #AIIM14   Opportuni(es  to  Add  Value   §  InvesQgate  areas  company-­‐wide  where  “paper”  is  used  and  look  for   associated  cost-­‐saving  opportuniQes   §  More  than  just  scanning   §  Look  for  easy  wins  to  show  success  and  win  over  the  resistant   §  Focus  on  processes  such  as  AP  Invoicing  or  Employee  On-­‐Boarding  for  starters   §  Use  internal  surveys  and  conversaQons  to  discover  where  informaQon  is   kept  and  how  hard  it  is  to  find   §  E.g.,  Is  it  duplicated  to  provide  easier  access?    Cloud  access?   §  InvesQgate  the  use  of  digital  signatures  and  audit  tracking  where  criQcal  
  19. 19. #AIIM14   Beyond  Governance  –  Content  Value   §  Valuable  content  will     vary  by  company   §  Different  departments  /     different  needs   §  Look  for  measureable  ROI     §  Consider  secondary  impacts   What  do  you  do  for  a  living?  
  20. 20. www.aiim.org/infochaos   Do  YOU  understand  the  business     challenge  of  the  next  10  years?   This  ebook  from  AIIM  President   John  Mancini  explains.  
  21. 21. #AIIM14   Thank  you  for  joining  us!   Please  visit  us  at  the  Oracle  Booth  -­‐  #40  or  online  at:   http://www.oracle.com/webcenter

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