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Balance quality experience delivery in GIP and GCDP during peaks

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Balance quality experience delivery in GIP and GCDP during peaks

  1. 1. Balancing GCDP and GIP Quality experience delivery
  2. 2. Balance high quality delivery in GCDP and GIP in the summer
  3. 3. 1. •  Through  having  the  right  growth  model  it  is  advisable  that   NO  LC  is  growing  a  LOT  at  the  same  time  in  2  ICX  or  2   OGX  Programmes  because  it  is  challenging  to  balance   resources   •  What  makes  sense  is  that  an  LC  grows  in  one  ICX   Programme  and  one  OGX  Programme  (Eg:  iGIP  and   oGCDP  or  iGCDP  and  oGIP)     •  Do  this  for  2014  LC  Goals  as  much  as  possible!     Consideration for MC Growth Model/OD Model
  4. 4. However,  not  every  LC  might  have  this  kind  of  goal  allocation   for  the  peaks!     So  what  should  you  do  in  the  fruit  peak  as  LC/MC  in  these  2   cases   High  growth/ High  volume   in  both  ICX   High  growth/ High  volume   in  both  OGX  
  5. 5. High  growth/ High  volume  in   both  ICX  
  6. 6. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance ICX Programmes
  7. 7. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance ICX Programmes 1.Common issues -  Accommodation -  EP Integration into host entity -  Logistics, mainly pick ups
  8. 8. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/ or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance ICX Programmes 2. Common solutions •  Effective synergy between delivery members in iGIP and iGCDP team to work on accommodation during or right after the TN is matched •  The same members (members from both iGCDP and iGIP) can work together on logistics and pick up of Eps •  EP Integration (cultural aspect) can be done together •  Outsourcing pick up support in case of very very high number of Re only
  9. 9. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance ICX Programmes 3. MC Support in implementation •  Talent Planning to know how many people are needed for better delivery •  Supporting LCs in capacity creation in the summer for both ICX Programme delivery •  Incentives to LCs to ensure high quality through the process
  10. 10. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance ICX Programmes 3.  MC Support in implementation •  Synergy between the MCVP iGCDP and MCVP iGIP with the MCVP TM to make sure JD of delivery members and structures allow them to work together on common elements like accommodation etc
  11. 11. Example – SYNERGY IN MAY LCLLC A is expecting 100 iGCDP and 50 iGIP Realizations between July 1st and July 20th iGIP Team iGCDP Team Synergy   MAY   •  Meet  to  identify  common  issues  and  how  to  take  it   forwards   •  Start  working  together  on  accommodation  of  EPs  –   ;ind  accommodation,  create  contracts,  payment   conditions  etc  
  12. 12. Example – SYNERGY IN JUNE LCLLC A is expecting 100 iGCDP and 50 iGIP Realizations between July 1st and July 20th iGIP Team iGCDP Team Synergy   JUNE   •  Continue  working  on  accommodation  and  other   logistics  requirements   •  Start  working  on  virtual  EP  Preparation  together  for   Eps  coming  from  the  same  country  for  GIP  and  GCDP  
  13. 13. Example – SYNERGY IN JULY LCLLC A is expecting 100 iGCDP and 50 iGIP Realizations between July 1st and July 20th iGIP Team iGCDP Team Synergy   JULY   •  Involve  LC  in  Trainee  Pick  ups     •  Assign  trainee  buddies  –  no  member  has   more  than  2  preferably     •  Work  together  on  EP  registration  etc    
  14. 14. High  growth/ High  volume  in   both  OGX  
  15. 15. 1. Identify common detractor issues/comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes
  16. 16. 1. Identify common detractor issues/ comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes 1.Common issues -  Accommodation -  EP Integration into host entity -  Logistics -  AIESEC Support
  17. 17. 1. Identify common detractor issues/ comments at REALIZED stage in oGCDP and oGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes 2. Common solutions 1. Effective synergy between delivery members in oGIP and oGCDP for EP PREPARATION for Preparing EPs of GIP and GCDP going to the same country – about the culture, accommodation details, contact details in host entity etc Giving Eps insurance support Ensuring Eps communicate with host entity virtually 2. Coordinating and aligning with MC expectation settings with host entity
  18. 18. 1. Identify common detractor issues/ comments at REALIZED stage in oGCDP and oGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes 2. Common solutions •  Marketing teams to be on top of clear product and expectation settings in both OGX Programmes •  Specific members in marketing working for oGCDP and specific members working for oGIP support
  19. 19. 1. Identify common detractor issues/ comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes 3. MC Support in implementation •  Talent Planning to know how many people are needed for better delivery in both OGX Programmes and in marketing •  Supporting LCs in capacity creation in the summer for both OGX Programme delivery •  Incentives to LCs to ensure high quality through the process
  20. 20. 1. Identify common detractor issues/ comments at REALIZED stage in iGCDP and iGIP (MC and/or LC) 2. Find common solutions to issues that can be addressed together by HR in GCDP and GIP to optimize the process (MC and LC)   3. MC to ensure implementation of solutions through the right planning with LCs, ensuring the right synergy between structures, incentives, L&D etc Balance OGX Programmes 3.  MC Support in implementation •  Synergy between the MCVP oGCDP and MCVP oGIP with the MCVP TM to make sure JD of delivery members and structures allow them to work together on common detractor issues etc.

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