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Communicating Across Generations

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Do you sometimes find it difficult to relate to your younger staff members? Do you find yourself wishing that management could better understand you? Do you sometimes feel like you are speaking a different language when speaking to people who are from a different generation than you? Working with other people, particularly those from a different generational set, is not always easy...and yet we are just expected to figure out this aspect of human interaction, without the proper tools to do so. With the modern workforce made up of as many as five distinct generations, it not only is necessary to work with people from different backgrounds and ages, but it is also critical to the success of your business and office culture. The good news is that there are some practices you can put in place that will support communication across generations. At this interactive session, participants will have an opportunity to learn from others and leave with specific ways to improve communication.

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Communicating Across Generations

  1. 1. The People Group A217 Communicating Across Generations CAG_BP17 Seth Hufford April 5, 2017 Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request. This course is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. ___________________________________________ Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation.
 This presentation is protected by US and International Copyright laws. Reproduction, distribution, display and use of the presentation without written permission of the speaker is prohibited. © The People Group 2017 Copyright Materials Introductions • Name • Affiliation • Why you came to this workshop?
  2. 2. Expectations What do you hope to get out of this workshop? Do you wish that people could better understand you? Do you sometimes feel like you are speaking a different language when speaking to people who are from a different generation than you? Working with other people is not always easy...and yet, we are never provided with training on how to interact with others in better ways. Not only is working with people from different backgrounds and ages now a given, it makes good business sense. The good news is that there are some practices that you can put in place that will support communication across generations. At this interactive session, you will have an opportunity to learn from others and leave with specific ways to improve communication. Course Description Learning Objectives At the end of the this course, participants will be able to: 1) Understand the context for working across generations 2) Identify assets of different generations 3) Create strategies for communicating across generations 4) Build relationships with fellow architects Ground Rules What rules need to be in place to make this workshop effect?
  3. 3. Generations in the Workplace • Silent Generation (1928-1945) • Baby Boomers (1946-1964) • Generation X (1965-1980) • Millennials (1981-1996) • Generation Z (1997-now) Generations: US Population GenZ 23% Millennial 24% GenX 20% Baby Boom 24% Silent 9% Census Bureau Generations: US Workforce GenZ 1%Millennial 34% GenX 34% Baby Boom 29% Silent 3% *Pew Research How would you describe your generation?
  4. 4. 1) Form groups by generation 2) Create a list of five values of your generation. 1) Similarities 2) Differences Generational Values What will help you work across generations? 1) Form groups across generations 2) Create a list of five strategies that will support working across generations.
  5. 5. What is one thing you can take back to your firm tomorrow? Strategies 1. Build collaborative relationships - find common ground, don’t dwell on differences 2. Create opportunities for cross-generational work and mentoring 3. Consider life experiences and individual needs Takeaways *Harvard Business Review: Managing People from 5 Generations 9/25/14 This concludes The American Institute of Architects Continuing Education Systems Course The People Group www.thepplgrp.com Seth Hufford, Partner seth@thepplgrp.com mobile: 917.573.4504

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