Lean adaptive                        management            Lean & Kanban Benelux 2011                                     ...
Quiz …          Further fill in your CEO’s shopping list:          1.      Higher quality          2.      Higher throughp...
Our purpose is to deliver value          Value should at least be understood in the          same level of detail as effor...
Scale (in)variance                      Mathematics                           RealityLean & Kanban Benelux 2011          w...
Case          •  Developing and delivering software             applications in regulated domain          •  Management an...
Complex challenges          The organization is faced with complex challenges in its product            engineering and de...
Organization                                     Management                                                  CT1          ...
The end-to-end value stream        Narratives                              Models                               Product in...
The end-to-end value stream – in practice        Narratives                              Models                           ...
Kanban                                                                        Kanban                                      ...
Lean & Kanban Benelux 2011   www.TeamProsource.eu   11
Source of confusion               Change-the-business                                   Run-the-business                  ...
Being on the edge                                Value                             maximization              Value        ...
Emergent                                           Extension            Large potential (uncertain)                       ...
Different risk profiles                                   High                              e.g. novel                    ...
Emergent                                       Extension                  Cumulate success                                ...
Challenges for enhancements                  One routine project does not make a                     success, it is the re...
Challenge for extensions                      Identifying risk    removing risk            producing valueLean & Kanban Be...
Challenge for emergent projects                             Creating                             cumulative               ...
Challenge for sensitive projectsCascading failure             Lean & Kanban Benelux 2011                     www.TeamProso...
Adaptive management            Every project is unique …                                                   … but some are ...
How do we discover and                                 deliver value?Lean & Kanban Benelux 2011    www.TeamProsource.eu   22
The end-to-end value stream                  Discovery Kanban                                Delivery Kanban             •...
Linear flow          •  When discovery precedes delivery                 –  The user is engaged at the beginning and at th...
Iterative flow          •  When discovery and             delivery are intertwined                 –  The user is continuo...
Lean adaptive management                                                  Iterative       Emergent                 Iterati...
How do we organize?Lean & Kanban Benelux 2011   www.TeamProsource.eu   27
Entrepreneurial                                      Project          culture                                        manag...
Lean adaptive management          •  End-to-end flow                 –  Create flow in the end-to-end                    v...
www.teamprosource.eu                                                     THANK YOU                             Do you want...
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Patrick steyaert lean adaptive management - achieving complex business goals with end-to-end flow, tailored project management and organizational maturity

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Patrick steyaert lean adaptive management - achieving complex business goals with end-to-end flow, tailored project management and organizational maturity

  1. 1. Lean adaptive management Lean & Kanban Benelux 2011 Patrick Steyaert October 2011 Patrick.steyaert@teamprosource.eu Twitter: @PatrickSteyaert www.TeamProsource.euwww.TeamProsource.eu
  2. 2. Quiz … Further fill in your CEO’s shopping list: 1.  Higher quality 2.  Higher throughput 3.  Shorter lead and cycle times 4.  <<fill in>> 5.  6. Lean & Kanban Benelux 2011 www.TeamProsource.eu 2
  3. 3. Our purpose is to deliver value Value should at least be understood in the same level of detail as effort and cost* *Freely quoted from “Waltzing With Bears: Managing Risk on Software Projects”, Tom DeMarco & Timothy ListerLean & Kanban Benelux 2011 www.TeamProsource.eu 3
  4. 4. Scale (in)variance Mathematics RealityLean & Kanban Benelux 2011 www.TeamProsource.eu 4
  5. 5. Case •  Developing and delivering software applications in regulated domain •  Management and development distributed over locations in Europe •  Part of an international group •  Leader in an international marketLean & Kanban Benelux 2011 www.TeamProsource.eu 5
  6. 6. Complex challenges The organization is faced with complex challenges in its product engineering and development process: –  delivering on time and with the right quality –  product development as well as custom projects –  a complex and changing business domain (many codes and norms) –  uncertainty about user needs and market opportunities –  complexities of a function oriented, geographically distributed, organisation (product engineering versus product development) –  technological complexity –  substantially re-engineer the product at the same time keep on delivering new functionality at a high paceLean & Kanban Benelux 2011 www.TeamProsource.eu 6
  7. 7. Organization Management CT1 SE SE SE SE CT2 CT3 Product Mgmt. QA SW development360° Improvement Case www.TeamProsource.eu 7
  8. 8. The end-to-end value stream Narratives Models Product in use Idea Condept Requirement Verification Validation Implemented Concepts Product in developmentLean & Kanban Benelux 2011 www.TeamProsource.eu 8
  9. 9. The end-to-end value stream – in practice Narratives Models Product in use Idea Condept Requirement Verification Validation Implemented Concepts Product in developmentLean & Kanban Benelux 2011 www.TeamProsource.eu 9
  10. 10. Kanban Kanban •  Visualize the workflow Narratives Models Product in use •  Limit WIP Idea Condept Requirement Verification Validation Implemented •  Manage Flow •  Make Process Policies Explicit •  Improve Collaboratively (using models & the scientific method) Concepts Product in developmentLean & Kanban Benelux 2011 www.TeamProsource.eu 10
  11. 11. Lean & Kanban Benelux 2011 www.TeamProsource.eu 11
  12. 12. Source of confusion Change-the-business Run-the-business In an emergent market In the core market Value is speculative Value is clear (smaller (large but uncertain) but certain) Start with low quality No less than highest but prepare to grow quality standardsLean & Kanban Benelux 2011 www.TeamProsource.eu 12
  13. 13. Being on the edge Value maximization Value renewalLean & Kanban Benelux 2011 www.TeamProsource.eu 13
  14. 14. Emergent Extension Large potential (uncertain) Return and investment with return, incremental assessable risk investment 14 Novel / Sensitive Enhancement Large upfront investment with Small investment with small uncertain returns returnLean & Kanban Benelux 2011 www.TeamProsource.eu www.cognitive-edge.com
  15. 15. Different risk profiles High e.g. novel Novel market Uncertainty about value Enhance ment Low e.g. existing market Low High e.g. fits within current e.g. challenges architecture current architecture Uncertainty about capabilitiesLean & Kanban Benelux 2011 www.TeamProsource.eu 15
  16. 16. Emergent Extension Cumulate success Managing the risk 16 Novel / Sensitive Enhancement Cascading failure repeated and increasingly efficient delivery of qualityLean & Kanban Benelux 2011 www.TeamProsource.eu www.cognitive-edge.com
  17. 17. Challenges for enhancements One routine project does not make a success, it is the repeated and increasingly efficient delivery of quality that makes a successLean & Kanban Benelux 2011 www.TeamProsource.eu 17
  18. 18. Challenge for extensions Identifying risk removing risk producing valueLean & Kanban Benelux 2011 www.TeamProsource.eu 18
  19. 19. Challenge for emergent projects Creating cumulative successLean & Kanban Benelux 2011 www.TeamProsource.eu 19
  20. 20. Challenge for sensitive projectsCascading failure Lean & Kanban Benelux 2011 www.TeamProsource.eu 20
  21. 21. Adaptive management Every project is unique … … but some are more unique than others!Lean & Kanban Benelux 2011 www.TeamProsource.eu 21
  22. 22. How do we discover and deliver value?Lean & Kanban Benelux 2011 www.TeamProsource.eu 22
  23. 23. The end-to-end value stream Discovery Kanban Delivery Kanban •  Visualize the flow of •  Visualize the workflow options Product in use Narratives Models •  Ensure minimal options •  Limit WIP Idea Condept Requirement Verification Validation Implemented •  Manage Flow •  Manage Flow •  Make Process Policies •  Make Process Policies Explicit Explicit •  Improve Collaboratively (using models & the •  Improve Collaboratively scientific method) (using models & the scientific method) Concepts Product in developmentLean & Kanban Benelux 2011 www.TeamProsource.eu 23
  24. 24. Linear flow •  When discovery precedes delivery –  The user is engaged at the beginning and at the end –  The needs are discovered at the start and the results of the project are delivered at the end DISCOVERY DELIVERY Verified Validated Implemented Request Option Requirement solution solution solutionLean & Kanban Benelux 2011 www.TeamProsource.eu 24
  25. 25. Iterative flow •  When discovery and delivery are intertwined –  The user is continuously involved in the project Implemented solution Idea –  The needs are discovered iteratively and Validated Concept project results are also solution delivered iteratively –  Risks are managed and Verified solution Requirement benefits are realised incrementally during the projectLean & Kanban Benelux 2011 www.TeamProsource.eu 25
  26. 26. Lean adaptive management Iterative Emergent Iterative discovery Product in use Level of iteration Extension Iterative development Product in development Enhancement Small batch linear Feature>Feature>Feature Sensitive Large batch linear Narrative>Model>Product LinearLean & Kanban Benelux 2011 www.TeamProsource.eu 26
  27. 27. How do we organize?Lean & Kanban Benelux 2011 www.TeamProsource.eu 27
  28. 28. Entrepreneurial Project culture management culture 28 High reliability High culture maturity cultureLean & Kanban Benelux 2011 www.TeamProsource.eu www.cognitive-edge.com
  29. 29. Lean adaptive management •  End-to-end flow –  Create flow in the end-to-end value stream (Delivery + Discovery) •  Tailored project management –  Differentiate between the need for linear workflow and iterative workflow •  Ambidexterity –  Integrate different cultures in the organizationLean & Kanban Benelux 2011 www.TeamProsource.eu 29
  30. 30. www.teamprosource.eu THANK YOU Do you want to be kept informed? http://www.kanbanforprojects.eu/Lean & Kanban Benelux 2011 www.TeamProsource.eu www.TeamProsource.eu 30

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