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Case Study - Air Charter Services

Enterprise Active Directory Management

“ ADManager Plus has been an integral productivity tool in
the efforts to standardize and streamline our Active
Directory in a dynamically changing environment.”
- William Lucoff, Senior DBA,
Sentient Flight Group
Company for Case Study : Sentient Flight Group, Inc.
Industry : Aviation
Location : Weymouth, MA, USA
About Sentient Flight Group
Sentient is the leading provider of private jetmembership,
having launched the initial program in 1999. Upon merging
with JetDirect Aviation in 2007, the combined company
created a leading, fully-integrated private aviation company
with the largest non-fractionalfleet of more than 120 jets
under management, eight regional bases, three FAAapproved maintenance facilities and three Fixed Base
Operations. In 2007 Sentient also acquired TAG USA
Aviation. The resulting unit became known as Sentient Flight
Group.
Today, Sentient Flight Group stands as a total aviation
solution with a range of services and capabilities,
including aircraft charter and aircraft management. With
its headquarters at Weymouth, MA (USA), Sentient
Flight Group is equipped to fulfill the complete spectrum

Business Challenge
The increase in competition in the Air Charter Services industry, has led to a
dramatic rise in merger pacts and company acquisitions. In the present scenario,
acquisitions serve as powerful channels for an organization's fast growth. Postacquisition activities like business restructuring, resource redeployment and
creation of integration mechanisms, are essential to achieve an overall success.
The rapid growth of Sentient during the past 18 months can be accounted to the
merger with JetDirect Aviation and the acquisition of TAG USA Aviation in the year
2007. As an immediate outcome, arose the issue of handling two separate and
independent domain servers. The challenge of integrating the two separate Domain
Servers into one company wide, cohesive Domain without compromising with the
accuracy of data was a crucial task for Sentient Flight Group.
Solutions like writing a custom software tool and manually unloading data from a
domain and dumping it into the other were evaluated to achieve this task. Both the
methods did not prove to be fruitful. While the former had to be given up on the
grounds of limited budgets and time constraints, the latter happened to be a
resource intensive process. As a result, Sentient decided to adopt a pre-existing
commercially available software to merge the domains.

Business Solution
The dynamic nature of the company structure demanded a tool that could
integrate independent domain servers and thereby allow storage and retrieval of
data irrespective of the resident domains. Among the other software evaluated,
ADManager Plus with its innate list of features and reasonable cost margin was an
immediate choice. In due course of time, ADManager Plus not only met the
immediate needs of Sentient, but also rendered immense support for effective
M a n a g e m e n t a n d R e p o r t i n g o f t h e n a t i v e A c t i v e D i r e c t o r y.

of private travel needs and requirements at any time,
nearly anywhere in the world.

1 ADManager Plus

“In the short time that we have had ADManager Plus at our site has become a
critical tool for the management of our day to day Active Directory data. This has
occurred independent of the project it was originally purchased for.", says William
Lucoff, Senior DBA, Sentient Flight Group .

© 2008, ZOHO Corp. All rights reserved.
Enterprise Active Directory Management

Case Study - Air Charter Services

Why was ADManager Plus chosen?
Amongst the several other reasons that led to Sentient's decision to purchase ADManager Plus, the exhaustive list of reports, the batch user creation
and modification module and the ability to access and manage multiple domain servers were the most compelling and impressive ones. Auto
generation of reports is yet another key feature that has added value to Sentient's choice of ADManager Plus. Reports can be scheduled to be generated
at regular time intervals and sent to a specified list of email addresses.
"ADManager Plus aided Rapid discovery, reporting and correction of data anomalies along with the ease of creating new security groups and OUs.",
remarks William Lucoff.
The Web-based,interactive and intuitive User Interface of ADManager Plus, facilitates even front line personnel to handle User Administration and
Reporting with ease and confidence. Currently, Sentient's Active Directory is efficiently managed by three Help Desk staffs and a Database
Administrator(DBA).

Result
The deployment of ADManager Plus has made life easy for Sentient Flight Group. ADManager Plus has not only given the choice of switching between
domains, but also enhanced Active Directory Administration and Management at Sentient. The user friendly interface of ADManager Plus makes it
possible to be handled even by amateur front line personnel. All the more, ADManager Plus hosts a series of batch execution methods that are easy to
deploy and accurate in terms of the updated data. Acquisitions and company expansions are no more thought, as avenues of Domain integration
issues by DBAs, thanks to ManageEngine ADManager Plus.

About ADManager Plus
ADManager Plus is a web-based, Windows Active Directory Management & Reporting software that eliminates the need to
use command line tools and scripts. You can create multiple user accounts, delegate role-based access rights to manage
Active Directory users and objects, modify Active Directory user attributes in bulk, and generate reports from a single AD
Manager Plus interface. ADManager Plus hosts a specialized list of reports that are a must to meet Compliance audits like
SOX, HIPAA, etc.,. In short, ADManager Plus is a compelling and cost-effective requirement of every Active Directory
Administrator.

2 ADManager Plus

© 2008, ZOHO Corp. All rights reserved.

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Sentient Flight Group Effectively Manages Multiple Domains using ADManager Plus

  • 1. Case Study - Air Charter Services Enterprise Active Directory Management “ ADManager Plus has been an integral productivity tool in the efforts to standardize and streamline our Active Directory in a dynamically changing environment.” - William Lucoff, Senior DBA, Sentient Flight Group Company for Case Study : Sentient Flight Group, Inc. Industry : Aviation Location : Weymouth, MA, USA About Sentient Flight Group Sentient is the leading provider of private jetmembership, having launched the initial program in 1999. Upon merging with JetDirect Aviation in 2007, the combined company created a leading, fully-integrated private aviation company with the largest non-fractionalfleet of more than 120 jets under management, eight regional bases, three FAAapproved maintenance facilities and three Fixed Base Operations. In 2007 Sentient also acquired TAG USA Aviation. The resulting unit became known as Sentient Flight Group. Today, Sentient Flight Group stands as a total aviation solution with a range of services and capabilities, including aircraft charter and aircraft management. With its headquarters at Weymouth, MA (USA), Sentient Flight Group is equipped to fulfill the complete spectrum Business Challenge The increase in competition in the Air Charter Services industry, has led to a dramatic rise in merger pacts and company acquisitions. In the present scenario, acquisitions serve as powerful channels for an organization's fast growth. Postacquisition activities like business restructuring, resource redeployment and creation of integration mechanisms, are essential to achieve an overall success. The rapid growth of Sentient during the past 18 months can be accounted to the merger with JetDirect Aviation and the acquisition of TAG USA Aviation in the year 2007. As an immediate outcome, arose the issue of handling two separate and independent domain servers. The challenge of integrating the two separate Domain Servers into one company wide, cohesive Domain without compromising with the accuracy of data was a crucial task for Sentient Flight Group. Solutions like writing a custom software tool and manually unloading data from a domain and dumping it into the other were evaluated to achieve this task. Both the methods did not prove to be fruitful. While the former had to be given up on the grounds of limited budgets and time constraints, the latter happened to be a resource intensive process. As a result, Sentient decided to adopt a pre-existing commercially available software to merge the domains. Business Solution The dynamic nature of the company structure demanded a tool that could integrate independent domain servers and thereby allow storage and retrieval of data irrespective of the resident domains. Among the other software evaluated, ADManager Plus with its innate list of features and reasonable cost margin was an immediate choice. In due course of time, ADManager Plus not only met the immediate needs of Sentient, but also rendered immense support for effective M a n a g e m e n t a n d R e p o r t i n g o f t h e n a t i v e A c t i v e D i r e c t o r y. of private travel needs and requirements at any time, nearly anywhere in the world. 1 ADManager Plus “In the short time that we have had ADManager Plus at our site has become a critical tool for the management of our day to day Active Directory data. This has occurred independent of the project it was originally purchased for.", says William Lucoff, Senior DBA, Sentient Flight Group . © 2008, ZOHO Corp. All rights reserved.
  • 2. Enterprise Active Directory Management Case Study - Air Charter Services Why was ADManager Plus chosen? Amongst the several other reasons that led to Sentient's decision to purchase ADManager Plus, the exhaustive list of reports, the batch user creation and modification module and the ability to access and manage multiple domain servers were the most compelling and impressive ones. Auto generation of reports is yet another key feature that has added value to Sentient's choice of ADManager Plus. Reports can be scheduled to be generated at regular time intervals and sent to a specified list of email addresses. "ADManager Plus aided Rapid discovery, reporting and correction of data anomalies along with the ease of creating new security groups and OUs.", remarks William Lucoff. The Web-based,interactive and intuitive User Interface of ADManager Plus, facilitates even front line personnel to handle User Administration and Reporting with ease and confidence. Currently, Sentient's Active Directory is efficiently managed by three Help Desk staffs and a Database Administrator(DBA). Result The deployment of ADManager Plus has made life easy for Sentient Flight Group. ADManager Plus has not only given the choice of switching between domains, but also enhanced Active Directory Administration and Management at Sentient. The user friendly interface of ADManager Plus makes it possible to be handled even by amateur front line personnel. All the more, ADManager Plus hosts a series of batch execution methods that are easy to deploy and accurate in terms of the updated data. Acquisitions and company expansions are no more thought, as avenues of Domain integration issues by DBAs, thanks to ManageEngine ADManager Plus. About ADManager Plus ADManager Plus is a web-based, Windows Active Directory Management & Reporting software that eliminates the need to use command line tools and scripts. You can create multiple user accounts, delegate role-based access rights to manage Active Directory users and objects, modify Active Directory user attributes in bulk, and generate reports from a single AD Manager Plus interface. ADManager Plus hosts a specialized list of reports that are a must to meet Compliance audits like SOX, HIPAA, etc.,. In short, ADManager Plus is a compelling and cost-effective requirement of every Active Directory Administrator. 2 ADManager Plus © 2008, ZOHO Corp. All rights reserved.