Mobility for Improved Asset Performance @ ARC's 2011 Industry Forum

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Mobility for Improved Asset Performance @ ARC's 2011 Industry Forum by Ralph Rio.
Examine business processes for mobile people & assets
•Value Stream Map “as is” with improvements
•Process: work order start, execute, complete, and next WO
•Applications: checklists, drawings, inventory, email, GIS, ...
•Locating: materials, equipment, tools, ...
Determine hardware needs
•Environment: Rugged, temperature, sunlight, ...
•Technology: Barcode, RFID, Wi-Fi, Cellular, Bluetooth, GPS, ...
•Usability: Screen, keyboard, weight, size, ...
Mobility software
•Fully integrated
•3rdparty

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Mobility for Improved Asset Performance @ ARC's 2011 Industry Forum

  1. 1. This presentation is copyrighted by ARC Advisory Group Mobility for Improved Asset Performance Track 4
  2. 2. 2 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobility for Improved Asset Performance Agenda Speakers:  Ralph Rio, Research Director ARC Advisory Group  Beth Doane, Manager of Information Technology International Paper Panel Additions:  Dan Miller, Industry Solutions Practice, AT&T  Dave Staples, Operator Driven Reliability, SKF
  3. 3. This presentation is copyrighted by ARC Advisory Group Emergence of Mobility in Asset Intensive Organizations Ralph Rio Research Director ARC Advisory Group rrio@arcweb.com
  4. 4. 4 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobile Computing Portability, Networking, Connectivity, Value Notebook Mainframe Minicomputer PC Luggable Macintosh Smartphones Sneaker Net Wi-Fi Network Capability & Quantity High Low Mobile Computing Internet Communication Local File Sharing Standalone Time
  5. 5. 5 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobile Computing Portability, Networking, Connectivity, Value Notebook Mainframe Minicomputer PC Luggable Macintosh Smartphones Sneaker Net Wi-Fi Network Capability & Quantity High Low Mobile Computing Internet Communication Local File Sharing Standalone Time Mobile Computing is not Science Fiction Mobile Computing is not Science Fiction
  6. 6. 6 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobile Computing Value Added  Responsive Always connected  Business Process Automation Efficient  Transformative Increase value
  7. 7. 10 © ARC Advisory Group Copyrighted by ARC Advisory Group Engr. Design Authoring Procurement Construction Project Mgt Doc. Mgt Mobility Simulation Process Models Financial Mobility for Asset Management Major ALM Processes Project Performance Management (PPM) Asset Performance Management (APM) Asset & Project Portfolio Management (APPM) Handover Modification RequestsFunded Projects New Facility Requests EAM, FSM PAM RCM EH&S Mobility
  8. 8. 11 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobility for Asset Management Operate and Maintain EAM and/or PAM systems RFID Mobility Software Maintenance, Field Service, & Inspections for EAM, PAM and/or EH&S cradle Wi-Fi Cellular Systems: • Plant Maintenance • Field Service Mgt • Facilities Mgt • Fleet Maintenance Mgt • PAM and condition monitoring • Environmental, health and safety Users: • Employees Maintenance Operators Supervisors • Contractors • Service Providers
  9. 9. 12 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobility for Asset Management Market Dynamics Inhibitors:  Economic conditions  Complexity with limited IT resources  Lack of network infrastructure Drivers:  Convergence of technologies • Wi-Fi, RFID, GPS, GIS, mapping, Bluetooth, voice-to-text, camera  Awareness of mobility • iPhone & iPad acceptance  Lower cost of mobility • Consumer devices “good enough” • Lower cost of rugged devices  Quality of service for FSM  Regulatory compliance Increasing benefit ÷ Declining costs = Improved ROI = More executive approvals
  10. 10. 13 © ARC Advisory Group Copyrighted by ARC Advisory Group 0 50 100 150 200 250 300 350 400 2009 2010 2011 2012 2013 2014 Forecast Mobility for Asset Management Market Size and Forecast 2009 to 2014 CAGR = 14.3% Increasing benefit ÷ Declining costs = Improved ROI = More executive approvals
  11. 11. 15 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobility for Asset Management Convergence for Process Transformation Mobile Computer PDA Camera Barcode Scanner RFID Reader Cell Phone Wi-Fi Cellular GPS GIS Mapping Bluetooth to instruments Voice to Text Text to Voice Email Instant Messaging
  12. 12. 16 © ARC Advisory Group Copyrighted by ARC Advisory Group Mobility for Asset Management Next Steps  Examine business processes for mobile people & assets • Value Stream Map “as is” with improvements • Process: work order start, execute, complete, and next WO • Applications: checklists, drawings, inventory, email, GIS, ... • Locating: materials, equipment, tools, ...  Determine hardware needs • Environment: Rugged, temperature, sunlight, ... • Technology: Barcode, RFID, Wi-Fi, Cellular, Bluetooth, GPS, ... • Usability: Screen, keyboard, weight, size, ...  Mobility software • Fully integrated • 3rd party
  13. 13. 17 © ARC Advisory Group Copyrighted by ARC Advisory Group  Examine business processes for mobile people & assets • Value Stream Map • Process: Work order start, execute, and complete • Applications: checklists, drawings, inventory, email, GIS, ... • Locating: materials, equipment, tools, ...  Determine hardware needs • Environment: Rugged, temperature, sunlight, ... • Technology: Barcode, RFID, Wi-Fi, Cellular, Bluetooth, GPS, ... • Usability: Screen, keyboard, weight, size, ...  Mobility software • Fully integrated • 3rd party Mobility for Asset Management Next Steps
  14. 14. 18 © ARC Advisory Group Copyrighted by ARC Advisory Group iPhone Source: Apple, Inc. Android Source: Motorola, Inc. Rugged Mobile Computer Source: Motorola, Inc. Mobility for Asset Management Mobility + Intelligence = the most empowering trend of the 21st century “The most important contribution management needs to make in the 21st Century is to increase the productivity of knowledge work and the knowledge worker." Peter Drucker, Management Challenges for the 21st Century, 1999, p135
  15. 15. 19 © ARC Advisory Group Copyrighted by ARC Advisory Group Session Agenda Speakers:  Ralph Rio, Research Director ARC Advisory Group  Beth Doane, Manager of Information Technology International Paper Panel Additions:  Dan Miller, Industry Solutions Practice, AT&T  Dave Staples, Operator Driven Reliability, SKF

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