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HIMSS Value Score
How to Prepare to Measure
the Value Driven From Your
Organization’s Health IT
What is the
HIMSS
Value Score?
Product Overview
http://www.himss.org/valuesuite/value-score
The HIMSS Value Score is a
publically available tool for
healthcare provider
organizations that
measures the impact health...
SATISFACTION
Focuses on people, process and technology use cases
that increases stakeholders' satisfaction with the delive...
5|
Some benefits your organization gain from Value Score analysis
C-Suite and Senior Executives
• Track and report progres...
Value Score Delivery Expectations
Once you’ve completed your Value Score
submission
• HIMSS will send the Value Score subm...
“We have our verified Value Score… now
what?”
• Reconvene data collection team and review
scores within each value pillar ...
Preparation Guidance
What Should Our Organization
Expect from a HIMSS Value Score?
http://www.himss.org/valuesuite/value-s...
While the roles listed below aren’t required to be different people, completing all of the
tasks below will support creati...
How Do We Prepare For Our Organization
for a HIMSS Value Score?
Getting the most out of this analysis process
Here is an e...
11|
Completeness
Counts
▪ Contact HIMSS Analytics to verify or update your current EMRAM or O-
EMRAM Score
▪ Answer ALL th...
12|
OKAY
“Our organization improved bundle set utilization and improved patient outcomes.”
“Bundle set utilization increas...
Who do we contact for more information
on our HIMSS Value Score?
On Your Organization’s Value Score
Lorren Pettit, MS, MBA...
What are the Components of the
HIMSS Value Score?
http://www.himss.org/valuesuite/value-score
Types of Value the Score Ana...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
The HIMSS Value Score analyzes ...
Baseline Value
Measures your organization’s capability to “metabolize”
patient information as reflected in your organizati...
Baseline Value Questions
Here are the questions your organization will need to
complete to obtain it’s Baseline Value Scor...
Perceived Value
Measures the organization’s subjective insights surrounding the
impact of HIT in the organization
as refle...
Perceived Value Questions
Here are the questions your organization will need to complete to
obtain it’s Perceived Value Sc...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
What is the HIMSS Value Score?
...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
What is the HIMSS Value Score?
...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
What is the HIMSS Value Score?
...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
What is the HIMSS Value Score?
...
Measure the impact of your health IT to deliver clinical, operational & financial outcomes
What is the HIMSS Value Score?
...
Innovative Value
Measures the organization’s ability to demonstrate the measurable
impact of HIT in unique/non-expected wa...
Innovative Value Question Examples
Here are questions your organization will need to complete to
obtain it’s Innovative Va...
Innovative Value Question Examples
Here are questions your organization will need to complete to
obtain it’s Innovative Va...
Who do we contact for more information
on our HIMSS Value Score?
On Your Organization’s Value Score
Lorren Pettit, MS, MBA...
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How to Prepare to For the HIMSS Value Score

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This presentation provides information on the features and benefits of the HIMSS Value Score, how to prepare your organization for completing a HIMSS Value Score, and who to contact for more information on how to leverage your HIMSS Value Score in your strategic planning processes

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How to Prepare to For the HIMSS Value Score

  1. 1. HIMSS Value Score How to Prepare to Measure the Value Driven From Your Organization’s Health IT
  2. 2. What is the HIMSS Value Score? Product Overview http://www.himss.org/valuesuite/value-score
  3. 3. The HIMSS Value Score is a publically available tool for healthcare provider organizations that measures the impact health information technologies (HIT) have to deliver value- based care, expressed in a multiplicity of ways, including: What is the HIMSS Value Score? • Satisfaction for patients & providers • Treatment-driven clinical outcomes • Effectively secured health data • Populations of engaged patients • Savings in efficiency, productivity, financially http://www.himss.org/valuesuite/value-score
  4. 4. SATISFACTION Focuses on people, process and technology use cases that increases stakeholders' satisfaction with the delivery of care. Satisfaction includes types of value such as: •Patient satisfaction •Provider satisfaction •Staff satisfaction •Other satisfaction TREATMENT/CLINICAL This type of value focuses on effective and improved treatment of patients, reduction in medical errors, inappropriate/duplicate care, increase in safety, quality of care and overall clinical efficiencies. Treatment/Clinical includes types of value such as: •Efficiencies •Quality of Care •Safety •Other treatment/clinical ELECTRONIC SECURE DATA This type of value focuses on improved data capture, data sharing, reporting, use of evidence-based medicine, and improved communication by and between physicians, staff and patients. Electronic Secure Data includes types of value such as: •Privacy & Security •Data sharing •Data reporting •Enhanced communication PATIENT ENGAGEMENT & POPULATION MANAGEMENT This type of value focuses on improved population health and reduction in disease due to improved surveillance/screening, immunizations and increased patient engagement due to improved patient education and access to information. Patient Engagement & Population Management includes type of value such as: •Patient education •Patient engagement •Prevention •Population Health SAVINGS This type of value focuses on documented financial, operational and efficiency savings resulting from factors such as improved charge capture, use of staff resources and workflow and increased patient volume and more efficient use of space . The value-based care analysis vocabulary your Value Score provides your organization HIMSS Value STEPS™ Framework http://www.himss.org/valuesuite/value-score
  5. 5. 5| Some benefits your organization gain from Value Score analysis C-Suite and Senior Executives • Track and report progress to key stakeholders on your organization’s efforts to maximize operational & clinical benefits • Build value-focused strategies for future health IT investments • Focus resources more efficiently on population health management and emerging value-based payment models • Assess the gaps and identify opportunities in your value optimization strategies Clinicians • Establish a value benchmark against which you can measure your organizational and clinical benefits • Strengthen your business while improving the relationship with your patient population Federal/State/Local Public Health Facilities • Demonstrate how publicly funded healthcare organizations have optimized value to achieve the triple aim of improving population health, enhancing the patient experience, and reducing the per capita cost of health care What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  6. 6. Value Score Delivery Expectations Once you’ve completed your Value Score submission • HIMSS will send the Value Score submitter an email verifying receipt of the submission and the estimated Value Score (one business day) • Members of the HIMSS evaluation team will review submission and generate a verified Value Score (within five business days) http://www.himss.org/valuesuite/value-score • HIMSS will send the Value Score submitter the verified Value Score and .pdf summary of the submission (within one business day post-verified Value Score delivery) What is the HIMSS Value Score? Getting the most out of this analysis process
  7. 7. “We have our verified Value Score… now what?” • Reconvene data collection team and review scores within each value pillar to identify strengths and opportunities – Analyze case examples where submitted information was limited and determine if case studies could be “strengthened” – Analyze strong case examples to see if similar examples exist within the organization and/or could be replicated for additional case examples Getting the most out of this analysis process http://www.himss.org/valuesuite/value-score • Strategize on ways to improve current performance and set appropriate performance targets • Leverage Value Score submission as part of Davies Award submission What is the HIMSS Value Score?
  8. 8. Preparation Guidance What Should Our Organization Expect from a HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  9. 9. While the roles listed below aren’t required to be different people, completing all of the tasks below will support creating an effective HIMSS Value Score submission How Do We Prepare For Our Organization for a HIMSS Value Score? http://www.himss.org/valuesuite/value-score Roles Tasks Time Submitter • Creates Value Score submission account • Enters submission data compiled into the Value Score online submission tool • Receives submission confirmation, estimated and verified Value Score • Acts as main point of contact with Value Score account representative 4 hours Executive Sponsor • Provides organizational approval for Value Score submission data collection process • Establishes & leads internal team compiling Value Score submission data • Utilizes Value Score analysis to impact the organization’s strategic planning process 8 hours Data Collectors • Provides data from various department, enterprise, etc. sources to Value Score submitter • Examples of data collectors: Chief Medical Information Officer, Chief Nursing Information Officer, Director-Clinicial Systems, Director- Quality, Director-IT Support 20 hours
  10. 10. How Do We Prepare For Our Organization for a HIMSS Value Score? Getting the most out of this analysis process Here is an example of the team processes involved in obtaining your organization’s Value Score • Create a Value Score account by completing and saving the first page of the Value Score application • Review all the questions required to complete the Value Score application • Convene data collection team to assign responsibilities and establish timelines • Collect required information • Complete the Value Score application and submit http://www.himss.org/valuesuite/value-score
  11. 11. 11| Completeness Counts ▪ Contact HIMSS Analytics to verify or update your current EMRAM or O- EMRAM Score ▪ Answer ALL the questions in a case study to receive maximum points ▪ High Value Scores are desirable as it reflects an organization that is able to objectively document the “measures” used to manage HIT in their organization ▪ Lower Value Scores should be viewed as an opportunity to: 1. Reflect on the organization’s manage/measurement practices 2. Identify areas within the organization where evidences of HIT could/should be realized Report Response Confidential Results and Algorithm ▪ Web survey yields a Value Score estimate; a verified Value Score is produced and forwarded to you once HIMSS representatives have a chance to review the submitted information ▪ The Value Scores algorithm is proprietary and sufficiently complex such that external parties should not be able to re-engineer it with any degree of certainty How Do We Prepare For Our Organization for a HIMSS Value Score? Getting the most out of this analysis process http://www.himss.org/valuesuite/value-score
  12. 12. 12| OKAY “Our organization improved bundle set utilization and improved patient outcomes.” “Bundle set utilization increased from XX% to XX%. As result, Length of Stay for XXXX patients was reduced by X.X days, resulting in a cost savings of $XXXX. Mortality rates for XXXX patients decreased by XX%, saving XX lives.” BEST BETTER “Our organization raised bundle set utilization from 57% to 95% in a year.” Completeness Counts: Example How Do We Prepare For Our Organization for a HIMSS Value Score? Getting the most out of this analysis process http://www.himss.org/valuesuite/value-score
  13. 13. Who do we contact for more information on our HIMSS Value Score? On Your Organization’s Value Score Lorren Pettit, MS, MBA Vice President, Health Information Systems & Research HIMSS lpettit@himss.org 312-519-5751 On applying for a HIMSS Davies Award of Excellence Jonathan French, CPHIMS Senior Director, Health Information Systems HIMSS jfrench@himss.org 703-562-8822 http://www.himss.org/ valuesuite/value-score
  14. 14. What are the Components of the HIMSS Value Score? http://www.himss.org/valuesuite/value-score Types of Value the Score Analyzes
  15. 15. Measure the impact of your health IT to deliver clinical, operational & financial outcomes The HIMSS Value Score analyzes four types of value to help you measure and manage your organization’s health IT optimization strategies What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  16. 16. Baseline Value Measures your organization’s capability to “metabolize” patient information as reflected in your organization’s… Electronic medical record sophistication Employment of IT security best practices Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  17. 17. Baseline Value Questions Here are the questions your organization will need to complete to obtain it’s Baseline Value Score Q: What is your EMRAM score? Q: Which of the following information security practices has the organization adopted? • Risk assessment & management • Asset management • Identity & access management • Threat & vulnerability management • Awareness training • Cyber threat intelligence • Incident response • Business continuity • Disaster recovery Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  18. 18. Perceived Value Measures the organization’s subjective insights surrounding the impact of HIT in the organization as reflected in three areas… Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  19. 19. Perceived Value Questions Here are the questions your organization will need to complete to obtain it’s Perceived Value Score Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? What type of impact has the use of health information technology in the organization had on the organization’s ability to… Capture & share clinical data Implement advanced clinical processes Realize improved clinical outcomes http://www.himss.org/valuesuite/value-score Where… 1 = No positive impact at all 2 = Inconsistent impact 3 = Slightly positive impact 4 = Moderately positive impact 5 = Very positive impact
  20. 20. Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? Recognized Value Measures the organization’s ability to demonstrate the objective impact of HIT in universally expected ways as reflected in the three areas… http://www.himss.org/valuesuite/value-score
  21. 21. Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? Recognized Value Questions Data Sharing Topic Areas Select from the following list, up to two (2) examples in which health information technology had a positive measureable impact on your organization's DATA SHARING efforts within the past three years. Efficiencies: • Administrative & Care Delivery Workflow • Electronic Prescribing Safety: • Clinical Decision Support • Computerized Provider Order Entry Data Sharing: • Protection of Patient Health Information Data Reporting: • Public Health and Clinical Data Registry Patient Education/Engagement: • Patient Electronic Access to Health Information http://www.himss.org/valuesuite/value-score
  22. 22. Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? Recognized Value Questions Advanced Processes Topic Areas Select from the following list, up to three (3) examples in which health information technology helped facilitate ADVANCED PROCESSES within your organization during the past three years. Efficiencies: • Throughput of Congested Hospital Spaces (e.g. ED, OR, ICU) • Reduction of Waiting Time (e.g. Clinics, ED) Data Sharing: • Improved Tracking of Chronic Disease Management Safety: • Reduction of Infection (e.g. Central Line, Catheter, Ventilator Dependent Pneumonia) Enhanced Communication: • Health Information Exchange Business Efficiencies: • Revenue Cycle Management Prevention: • Population Health Initiatives Patient Education/Engagement: • Coordination of Care through Patient Engagement http://www.himss.org/valuesuite/value-score
  23. 23. Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? Recognized Value Questions Improved Outcomes Topic Areas Select from the following list, up to three (3) examples in which health information technology helped facilitate IMPROVED OUTCOMES within your organization during the past three years. Efficiencies: • Use of Blood and Blood Products Quality of Care: • 30 day Readmission Rate Data Sharing: • Early detection of Infectious Disease Outbreaks Evidence Based Medicine: • Change in Practice from the use of Clinical Analytics Patient Education/Engagement: • Use of Patient Generated Health Data http://www.himss.org/valuesuite/value-score
  24. 24. Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? Recognized Value Questions Here are the type of questions your organization will need to complete under each of the previous topic areas to obtain it’s Recognized Value Score • What measurable value did you realize from the use of HIT in this specific area? • What was your baseline numeric score on this measure when you started your evaluation (period 1)? • What is your current numeric score on this measure or what was your numeric score on this measure when you completed your evaluation (period 2)? • How many months transpired between the start of your evaluation (period 1) and the completion of your evaluation (period 2)? • What lessons did you learn from this initiative? http://www.himss.org/valuesuite/value-score
  25. 25. Innovative Value Measures the organization’s ability to demonstrate the measurable impact of HIT in unique/non-expected ways Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? http://www.himss.org/valuesuite/value-score
  26. 26. Innovative Value Question Examples Here are questions your organization will need to complete to obtain it’s Innovative Value Score (PART 1) Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? • What was the problem you were attempting to address? • What was your baseline numeric score on this measure when you started your evaluation (period 1)? • What is your current numeric score on this measure OR what was your numeric score on this measure when you completed your evaluation (period 2)? • How many months transpired between the start of your evaluation (period 1) and the completion of your evaluation (period 2)? • Please describe the FINANCIAL benefits (if any) your organization has realized because of your initiatives. http://www.himss.org/valuesuite/value-score
  27. 27. Innovative Value Question Examples Here are questions your organization will need to complete to obtain it’s Innovative Value Score (PART 2) Measure the impact of your health IT to deliver clinical, operational & financial outcomes What is the HIMSS Value Score? • Please describe how these initiatives have impacted Physician, Employee and/or Patient SATISFACTION. • Please describe the initiatives you undertook to positively impact this problem (to include the amount spent on the investment, and the reason why the technology was implemented) • Which IT systems and vendors/consultants (if at all) were involved in these initiatives? Please describe the role your IT system and if involved, IT vendor/consultant played in these initiatives. • What lessons did you learn from this initiative? • How difficult was this problem for your organization to address? (1 = "No difficulty at all", 10 = "Extremely difficult")? • How important was solving this problem to your organization? (1 = "Not important at all", 10 = "Extremely important") http://www.himss.org/valuesuite/value-score
  28. 28. Who do we contact for more information on our HIMSS Value Score? On Your Organization’s Value Score Lorren Pettit, MS, MBA Vice President, Health Information Systems & Research HIMSS lpettit@himss.org 312-519-5751 On applying for a HIMSS Davies Award of Excellence Jonathan French, CPHIMS Senior Director, Health Information Systems HIMSS jfrench@himss.org 703-562-8822 http://www.himss.org/ valuesuite/value-score

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