How To Spend The 15 Minutes After a Sales Call


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In this presentation (brought to you via salesforce), some top sales experts share their views and practices on what is to be done just after a sales call.

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How To Spend The 15 Minutes After a Sales Call

  1. 1. AAyuja © 2013 Disclaimer: This presentation and the information provided here is indicative in nature and should not be treated as views of the organization. How To Spend The 15 Minutes After a Sales Call Visit us at Meet Goals, Beat Competition, Exceed Expectations *Via salesforce
  2. 2. AAyuja Internal and Confidential © 2012 Give the call an honest evaluation “Winning salespeople do a thorough post-mortem analysis immediately after a call. If they did not meet their call objective(s), then it is important to determine the strategy for the next call and the next steps while this call is still fresh in your mind, as the facts and emotions of the moment will only diminish and become less accurate guides for future actions as time passes.” - Andy Paul, Sales Process Expert, Speaker, & Author 1 There’s no better time than immediately after a call to assess how it went and prepare the appropriate next steps. Strike while the iron is hot and the details are fresh.
  3. 3. Take a moment for yourself “ I grab a bite to eat, or a cup of coffee, take a moment to de-compress. Do a ‘happy-dance’ if it went really well – or suffer over the places I got stuck. When I am really on my game, I send a promised follow-up item, or send a message with a promise for when I will get follow-up items to them within that 15 minutes.“ -Dianna Smith, Founder of Irreverent Sales Girl 2 Take a moment to breathe and decompress. You’ll be able to think and assess next steps more clearly.
  4. 4. Follow up fast “Earning your prospect’s trust is essential to closing deals. The best time to do this is right after the call. The best way to do this is to make commitments and follow through. So follow up. Confirm next steps. Recap the call and deliver quickly. Turn around action items faster than you said you would during the call.” -Kyle Porter, Founder of SalesLoft 3 If you promise a follow up, try to deliver it to your prospect immediately. This shows you are reliable and are serious about their business.
  5. 5. Document the call “Write down or record notes on the entire meeting or flesh out the notes you were taking during the meeting. Write down gaps in your information and the questions you need to ask the prospect via email, as soon as possible in follow- up to your meeting. Complete information entry into your CRM tool. You won’t remember later as clearly as you remember immediately after the meeting.” -Babette Ten Haken, Founder of Sales Aerobics for Engineers 4 Updating your CRM and adding new information to your notes will leave you better prepared and more on the ball for your next call.
  6. 6. Channel your energy “Prospecting! Winning salespeople know the best time to make another sale is right after you’ve made the first one. Top performers take the energy of the first sale and use it not to celebrate, but to connect with other prospects and customers.” -Mark Hunter, Speaker & Author 5 Sometimes the easiest way to stay successful is to just keep on grinding!.
  7. 7. We act as growth partner to fast growing technology companies. Our array of inside sales and marketing services help them augment their businesses in the most profitable manner. For Technology Sales And Marketing Resources Visit Our Blog For free eBooks and more visit