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When Everyone Talks At Once, But Leaders Still Know What To Do

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When it comes to strategy, business mirrors a war zone. CSOs and strategy consultants are the generals, and in order to know how to act, they need to collect information from every sector of their organizations. The problem is: how can they do so effectively, when every sector of a business communicates with its own signals? Leaders today need to be able to collect information quickly and without bias, but they also need depth, validity, and repeatability. Here we discuss methods for ensuring that comprehensive data is collected and connected in a way that results in meaningful organizational intelligence.

Published in: Leadership & Management
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When Everyone Talks At Once, But Leaders Still Know What To Do

  1. 1. WHEN EVERYONE TALKS AT ONCE, BUT LEADERS STILL KNOW WHAT TO DO @mcpeakisaiah of @9Lenses
  2. 2. stratēgos stratēgia stratégie strategy “art of a general” “office or command of a general” “general, commander of an army” stratos (army) agein (to lead) +
  3. 3. Q: Why are we here?
  4. 4. 1. Fast
  5. 5. 2. Structured
  6. 6. 3. Translated
  7. 7. Q1: Is business that complex?
  8. 8. Q2: Does today’s technology enable a “COP” in business?
  9. 9. Distinguished Engineer, Head of Advanced Analytics Jerry  Overton   “Leading-edge companies are moving beyond Moneyball and generating a wealth of new business model innovations using a combination of advanced analytics and collective organizational intelligence. We propose building a 9Lenses app that directly measures the variables of our model – using collective intelligence to guide and improve the simulation." – Research Paper: Pattern-Based Business Model Simulation
  10. 10. TEAMSOURCING
  11. 11. “This deliberate blend of bottom up, open, creative process with top-down organiza- tional goals is called crowdsourcing.”
  12. 12. TEAMSOURCING “an online, distributed problem-solving and production model that leverages the collective intelligence of your business’ ecosystem to serve organizational goals”
  13. 13. Case Study
  14. 14. 1. Fast (75%+) 4,800 questions asked in 30 minutes
  15. 15. 2. Structured
  16. 16. 3. Translated This  >   <  From  This  
  17. 17. And the findings were… Your people Economist ? Can’t say, but…
  18. 18. Q3: How can you do TEAMSOURCING?
  19. 19. 1. Topics > Qs A Raytheon division cut 70% of a strategic offsite with this!
  20. 20. 2. Thick Data > Big “You all are VERY focused on our opinions and that is VERY empowering. Thank you!!” “Few good questions is all it takes to know / get the insight on what a user thinks.” “I'm just grateful we're asking these question to our employees.”“Got the chance to convey my opinion about the account, helped to realize success steps of the account.” “I had the opportunity to dig as deep as I felt appropriate.” “Thank you for asking the tough questions that make you vulnerable. It is through processes like this with open and honest dialogue where true progress can be made.” “Tough, but thought provoking! Glad to be asked!” “They pushed me to think at a bigger-picture level than usually necessary in my day-to-day job.”“I appreciate the opportunity to express thoughts, rather than just respond to multiple choice questions (as in surveys past).”
  21. 21. 3. Action > “Thanks”
  22. 22. TEAMSOURCING

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