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MVP
Hashtag:
#leanstartup
               ASH MAURYA
                  @ashmaurya
                ashmaurya.com
                  spark59.com
IDEAS



LEARN             BUILD




 DATA             PRODUCT


        MEASURE
IDEAS



LEARN             BUILD


                            Customer
                            Interviews
                            Demos
 DATA             PRODUCT
                            Teaser Pages
        MEASURE
                            Smoke Tests
                            Release 1.0
                            Concierge MVP
                            Wizard of Oz MVP
An MVP is the smallest solution
that delivers customer value.
IDEAS



LEARN             BUILD


                            Customer
                            Interviews
                            Demos
 DATA             PRODUCT
                            Teaser Pages
        MEASURE
                            Smoke Tests
                            Release 1.0
                            Concierge MVP
                            Wizard of Oz MVP
An MVP is the smallest solution
that delivers customer value.


(BONUS: And captures customer
value.)
AGENDA
         01 Finding a problem worth
            solving

         02 Defining the MVP


         03 Maximizing for learning
AGENDA
         01 Finding a problem worth
            solving

         02 Defining the MVP


         03 Maximizing for learning
Time
Blog




Time
Book
Blog




Time
Workshops

       Book
Blog




Time
Workshops

       Book
Blog




Time
Awesome

                   Solution




     We built it and we didn’t expect it to be a company,
we were just building this because we thought it was awesome.

                       - Mark Zuckerberg
Your “solution” is NOT the
product
      Solution
Your business model is the
product
Problem      Solution      Unique        Unfair      Customer
                           Value         Advantage   Segments
                           Proposition




             Key Metrics                 Channels




Cost Structure                   Revenue Streams
Problem
                      Interviews

              Workshops

       Book
Blog




Time
PROBLEM        CUSTOMER
               SEGMENTS




EXISTING       EARLY
ALTERNATIVES   ADOPTERS
PROBLEM                              CUSTOMER
                                     SEGMENTS
 1. Hard to measure real progress.
 2. Drown in a sea of numbers.
 3. Metrics can’t tell you why.

EXISTING                             EARLY
ALTERNATIVES                         ADOPTERS
PROBLEM                                    CUSTOMER
                                           SEGMENTS
 1. Hard to measure real progress.
 2. Drown in a sea of numbers.       Software Companies
 3. Metrics can’t tell you why.

EXISTING                                   EARLY
ALTERNATIVES                               ADOPTERS
PROBLEM                                    CUSTOMER
                                           SEGMENTS
 1. Hard to measure real progress.
 2. Drown in a sea of numbers.       Software Companies
 3. Metrics can’t tell you why.

EXISTING                                   EARLY
ALTERNATIVES                               ADOPTERS


 1. Homegrown
 2. Analytics & CRM software
PROBLEM                                      CUSTOMER
                                             SEGMENTS
 1. Hard to measure real progress.
 2. Drown in a sea of numbers.        Software Companies
 3. Metrics can’t tell you why.

EXISTING                                      EARLY
ALTERNATIVES                                  ADOPTERS


 1. Homegrown                               SaaS products
 2. Analytics & CRM software         with > 20 sign-ups/day
AGENDA
         01 Finding a problem worth
            solving

         02 Defining the MVP


         03 Maximizing for learning
SOLUTION
SOLUTION

  1. Pirate metrics + cohorts
  2. Lifecycle messaging
  3. Actionable visualization
SOLUTION

  1. Pirate metrics + cohorts
  2. Lifecycle messaging
  3. Actionable visualization
Simple to understand.
Hard to implement so it’s
simple.
Build
                                   Demo
                      Problem
                      Interviews

              Workshops

       Book
Blog




Time
You don’t need code to test a
vision.
1. Are we making progress? -
WHAT
1. Are we making progress? -
WHAT
2. What caused the change? -
WHY
1. Are we making progress? -
WHAT
2. What caused the change? -
WHY
3. How do we improve? - HOW
June
       Acquisition
      1000 (100%)

       Activated
       800 (80%)

       Retention
       500 (50%)

        Revenue
       100 (10%)




Pros: Simple and visual
May            June
   Acquisition    Acquisition
   900 (100%)    1000 (100%)

   Activated      Activated
   750 (83%)      900 (90%)

   Retention      Retention
   500 (56%)      500 (50%)

    Revenue        Revenue
    95 (11%)      100 (10%)




Cons: Hard to see what changed.
May           June
Activation    Activation
900 (100%)   1000 (100%)

Activated     Activated
750 (83%)     900 (90%)

Retention     Retention
500 (56%)     500 (50%)

 Revenue       Revenue
 95 (11%)     100 (10%)
May            June
Activation    Activation
900 (100%)   1000 (100%)


Activated     Activated
750 (83%)     900 (90%)


Retention     Retention
500 (56%)     500 (50%)


 Revenue      Revenue
 95 (11%)    100 (10%)
May            June
Activation    Activation
900 (100%)   1000 (100%)

Activated     Activated
750 (83%)     900 (90%)

Retention     Retention
500 (56%)     500 (50%)

 Revenue       Revenue
 95 (11%)     100 (10%)
MAY                                 JUNE


                        900       signed-up                  1000          signed-up

ACTIVATION RATE   83%                                  90%
RETENTION RATE    56%                                  50%
          PAID    11%                                  10%
                                                             0   20   40    60   80   100
                        0   20   40   60   80   100
MAY                                 JUNE


                        900       signed-up                  1000          signed-up

ACTIVATION RATE   83%                                  90%
RETENTION RATE    56%                                  50%
          PAID    11%                                  10%
                                                             0   20   40    60   80   100
                        0   20   40   60   80   100
JUNE


                         1000          signed-up

ACTIVATION RATE    90%
RETENTION RATE     50%
          PAID     10%
                         0   20   40    60   80   100
Days not weeks or
months.
Solution
                                               Interviews

                                       Build
                                       Demo
                          Problem
                          Interviews

              Workshops

       Book
Blog




Time
AGENDA
         01 Finding a problem worth
            solving

         02 Defining the MVP


         03 Maximizing for learning
A   ttention   I
               nterest     D
                           esire



               A   ction
A   ttention   I
               nterest     D
                           esire



               A   ction
01 Nail the problem.
A   ttention   I
               nterest     D
                           esire



               A   ction
02 Deliver a compelling demo.
A   ttention   I
               nterest     D
                           esire



               A   ction
PROSPECTS / USERS   CUSTOMERS

Stage 1                100    10          High-touch, Market Risk,
                                          Qualitative

Stage 2              1,000    100


Stage 3             10,000    1,000

                                          Self-serve, Technical Risk,
Stage 4            100,000    10,000
                                          Quantiative



               10X Product Launch
03 Unintentional use of prizing and
   scarcity.
Position your MVP as the prize.
04 Don’t lower sign-up friction. Raise
   it.
Qualify early adopters.
EXISTING
ALTERNATIVES


 1. Homegrown                                                SaaS products
 2. Analytics & CRM software                          with > 20 sign-ups/day


                                    REVENUE STREAMS


                 30-day trial @ $150-200/mo
05 Use price anchoring.
$200/mo < 4 developer
hours /mo
Could you build a similar
homegrown system spending
half a day/month?
06 Make a big promise you plan on
   keeping.
Deliver value or go home.
THANKS!
   ASH
  MAURYA
 ashmaurya.com
   @ashmaurya
  spark59.com

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Ash Maurya, Running Lean Presentation at Lean Startup SXSW

  • 1. MVP Hashtag: #leanstartup ASH MAURYA @ashmaurya ashmaurya.com spark59.com
  • 2. IDEAS LEARN BUILD DATA PRODUCT MEASURE
  • 3. IDEAS LEARN BUILD Customer Interviews Demos DATA PRODUCT Teaser Pages MEASURE Smoke Tests Release 1.0 Concierge MVP Wizard of Oz MVP
  • 4. An MVP is the smallest solution that delivers customer value.
  • 5. IDEAS LEARN BUILD Customer Interviews Demos DATA PRODUCT Teaser Pages MEASURE Smoke Tests Release 1.0 Concierge MVP Wizard of Oz MVP
  • 6. An MVP is the smallest solution that delivers customer value. (BONUS: And captures customer value.)
  • 7. AGENDA 01 Finding a problem worth solving 02 Defining the MVP 03 Maximizing for learning
  • 8. AGENDA 01 Finding a problem worth solving 02 Defining the MVP 03 Maximizing for learning
  • 12. Workshops Book Blog Time
  • 13. Workshops Book Blog Time
  • 14. Awesome Solution We built it and we didn’t expect it to be a company, we were just building this because we thought it was awesome. - Mark Zuckerberg
  • 15. Your “solution” is NOT the product Solution
  • 16. Your business model is the product Problem Solution Unique Unfair Customer Value Advantage Segments Proposition Key Metrics Channels Cost Structure Revenue Streams
  • 17.
  • 18. Problem Interviews Workshops Book Blog Time
  • 19. PROBLEM CUSTOMER SEGMENTS EXISTING EARLY ALTERNATIVES ADOPTERS
  • 20. PROBLEM CUSTOMER SEGMENTS 1. Hard to measure real progress. 2. Drown in a sea of numbers. 3. Metrics can’t tell you why. EXISTING EARLY ALTERNATIVES ADOPTERS
  • 21. PROBLEM CUSTOMER SEGMENTS 1. Hard to measure real progress. 2. Drown in a sea of numbers. Software Companies 3. Metrics can’t tell you why. EXISTING EARLY ALTERNATIVES ADOPTERS
  • 22. PROBLEM CUSTOMER SEGMENTS 1. Hard to measure real progress. 2. Drown in a sea of numbers. Software Companies 3. Metrics can’t tell you why. EXISTING EARLY ALTERNATIVES ADOPTERS 1. Homegrown 2. Analytics & CRM software
  • 23. PROBLEM CUSTOMER SEGMENTS 1. Hard to measure real progress. 2. Drown in a sea of numbers. Software Companies 3. Metrics can’t tell you why. EXISTING EARLY ALTERNATIVES ADOPTERS 1. Homegrown SaaS products 2. Analytics & CRM software with > 20 sign-ups/day
  • 24. AGENDA 01 Finding a problem worth solving 02 Defining the MVP 03 Maximizing for learning
  • 26. SOLUTION 1. Pirate metrics + cohorts 2. Lifecycle messaging 3. Actionable visualization
  • 27. SOLUTION 1. Pirate metrics + cohorts 2. Lifecycle messaging 3. Actionable visualization
  • 28. Simple to understand. Hard to implement so it’s simple.
  • 29. Build Demo Problem Interviews Workshops Book Blog Time
  • 30. You don’t need code to test a vision.
  • 31.
  • 32. 1. Are we making progress? - WHAT
  • 33. 1. Are we making progress? - WHAT 2. What caused the change? - WHY
  • 34. 1. Are we making progress? - WHAT 2. What caused the change? - WHY 3. How do we improve? - HOW
  • 35. June Acquisition 1000 (100%) Activated 800 (80%) Retention 500 (50%) Revenue 100 (10%) Pros: Simple and visual
  • 36. May June Acquisition Acquisition 900 (100%) 1000 (100%) Activated Activated 750 (83%) 900 (90%) Retention Retention 500 (56%) 500 (50%) Revenue Revenue 95 (11%) 100 (10%) Cons: Hard to see what changed.
  • 37. May June Activation Activation 900 (100%) 1000 (100%) Activated Activated 750 (83%) 900 (90%) Retention Retention 500 (56%) 500 (50%) Revenue Revenue 95 (11%) 100 (10%)
  • 38. May June Activation Activation 900 (100%) 1000 (100%) Activated Activated 750 (83%) 900 (90%) Retention Retention 500 (56%) 500 (50%) Revenue Revenue 95 (11%) 100 (10%)
  • 39. May June Activation Activation 900 (100%) 1000 (100%) Activated Activated 750 (83%) 900 (90%) Retention Retention 500 (56%) 500 (50%) Revenue Revenue 95 (11%) 100 (10%)
  • 40. MAY JUNE 900 signed-up 1000 signed-up ACTIVATION RATE 83% 90% RETENTION RATE 56% 50% PAID 11% 10% 0 20 40 60 80 100 0 20 40 60 80 100
  • 41. MAY JUNE 900 signed-up 1000 signed-up ACTIVATION RATE 83% 90% RETENTION RATE 56% 50% PAID 11% 10% 0 20 40 60 80 100 0 20 40 60 80 100
  • 42. JUNE 1000 signed-up ACTIVATION RATE 90% RETENTION RATE 50% PAID 10% 0 20 40 60 80 100
  • 43.
  • 44.
  • 45.
  • 46. Days not weeks or months.
  • 47. Solution Interviews Build Demo Problem Interviews Workshops Book Blog Time
  • 48. AGENDA 01 Finding a problem worth solving 02 Defining the MVP 03 Maximizing for learning
  • 49. A ttention I nterest D esire A ction
  • 50. A ttention I nterest D esire A ction
  • 51. 01 Nail the problem.
  • 52. A ttention I nterest D esire A ction
  • 53. 02 Deliver a compelling demo.
  • 54.
  • 55.
  • 56.
  • 57. A ttention I nterest D esire A ction
  • 58. PROSPECTS / USERS CUSTOMERS Stage 1 100 10 High-touch, Market Risk, Qualitative Stage 2 1,000 100 Stage 3 10,000 1,000 Self-serve, Technical Risk, Stage 4 100,000 10,000 Quantiative 10X Product Launch
  • 59. 03 Unintentional use of prizing and scarcity.
  • 60. Position your MVP as the prize.
  • 61. 04 Don’t lower sign-up friction. Raise it.
  • 63. EXISTING ALTERNATIVES 1. Homegrown SaaS products 2. Analytics & CRM software with > 20 sign-ups/day REVENUE STREAMS 30-day trial @ $150-200/mo
  • 64. 05 Use price anchoring.
  • 65.
  • 66.
  • 67. $200/mo < 4 developer hours /mo
  • 68. Could you build a similar homegrown system spending half a day/month?
  • 69. 06 Make a big promise you plan on keeping.
  • 70. Deliver value or go home.
  • 71. THANKS! ASH MAURYA ashmaurya.com @ashmaurya spark59.com

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