University of Wisconsin – Media Transcription and Captioning

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This webinar addresses questions about the University of Wisconsin – Madison ‘Media Transcription and Captioning Contract’ recently awarded to 3Play Media (how to use, billing options, support options, or features). The contract extends beyond University of Wisconsin-Madison, to UW System 2 and 4-year campuses, and Madison Area Technical College. The webinar covers the following topics:

- The process & output of making a captioning or transcription request
- Billing options
- Support options
- Unique features or benefits of using this service

Note: This video is an excerpt from the webinar hosted by University of Wisconsin Extension Conference Centers called “Accessibility – Media Transcription and Captioning: The Wisconsin Idea Making a Difference in the Lives of Wisconsin Citizens”

Presenters:

Josh Miller | 3Play Media

Published in: Technology, Business
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University of Wisconsin – Media Transcription and Captioning

  1. 1. 3Play Media University of Wisconsin January 12, 2011 Josh Miller josh@3playmedia.com Tel: (617) 764-5189 x102 www.3playmedia.com/wisconsin/ “Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don't think such a thing exists. What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.” Josh Harder, University of Wisconsin
  2. 2. Agenda Introduction Why 3Play Media? Quick Start Questions http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  3. 3. Company Background Introduction  Company Background  Overview of Services Why 3Play Media? Quick Start Guide • Born at MIT • Developed innovative process for high quality transcription • ~100 customers • Concentration in education Questions Select Customers http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  4. 4. Overview of Services Introduction  Company Background  Overview of Services Why 3Play Media? Quick Start Guide Questions • Transcription • Closed captioning • Transcript alignment • Integrated workflows • Interactive web tools • Translation into foreign languages http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  5. 5. Accuracy & Quality Multi-Step Human Review Process Introduction Why 3Play Media?  Accuracy & Quality  Real-Time Editing  Interactive Tools  Customer Support Quick Start Guide Questions • • • • • • http://www.3playmedia.com/wisconsin/ Why we use speech recognition More efficient, cost-effective >99% accuracy Time-sync’d word-to-word All work done in USA Editors have discipline-specific expertise Tel: (617) 764-5189
  6. 6. Real-Time Editing Introduction Why 3Play Media?  Accuracy & Quality  Real-Time Editing  Interactive Tools  Customer Support Quick Start Guide Questions • • • • Each word linked to video/audio Edits instantly propagate to all output files No reprocessing is necessary! Find & replace http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  7. 7. Interactive Tools Introduction Why 3Play Media?  Accuracy & Quality  Real-Time Editing  Interactive Tools  Customer Support Create clips simply by highlighting the text Search within the transcript Click any word to jump to that point in the video Quick Start Guide Questions Words are highlighted as they are spoken • • • • http://www.3playmedia.com/wisconsin/ Embeddable on any website Interactive transcript Archive video search Video clipping Tel: (617) 764-5189
  8. 8. Customer Support Introduction Why 3Play Media? “3Play Media was friendly, responsive, and helpful in getting my files set up and answering questions. The captions I received are error-free, impeccably timed, and perfect for use in the classroom!”  Accuracy & Quality  Real-Time Editing  Interactive Tools “Working with 3Play Media has been an ease and a joy.  Customer Support As a person who deals with technology, I do not look for a perfect service or product because I don't think such a thing exists. What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.” Quick Start Guide Questions Liz Ellcessor, UW-Madison Josh Harder, University of Wisconsin “I rely heavily on 3Play Media for my transcription needs. I have always been impressed with the quality of their work and even more impressed with their customer service, which is top notch. I highly recommend this company.” Cate Reavis, MIT http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  9. 9. Account Setup Introduction Why 3Play Media Quick Start Guide  Account Setup  Uploading Files  Final Output Questions Contract in place • Approved vendor • Pre-negotiated pricing Users and billing • Can have multiple users per account • Permission/access levels can also be set for each user • Flexible billing options include credit card and invoicing Security • Secure web-based system (https) • Users each have their own login credentials • Unique API keys and FTP credentials http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  10. 10. Uploading Files Introduction Flexible upload options within the account Why 3Play Media Quick Start Guide  Account Setup  Uploading Files  Final Output Questions Current Video Platform Integrations *Echo360 and Tegrity are in progress http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  11. 11. Final Output Introduction Why 3Play Media Quick Start Guide  Account Setup  Uploading Files  Final Output Questions • Many formats to download • Indefinite storage of transcript and caption files • Unlimited downloads • Access to other account tools at all times, including real-time edit http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189
  12. 12. Questions Introduction QUESTIONS? Why 3Play Media Quick Start Guide Get started: http://www.3playmedia.com/get-started/ Questions More information: http://www.3playmedia.com/wisconsin/ Josh Miller josh@3playmedia.com Ph: (617) 764-5189 x102 Tole Khesin tole@3playmedia.com Ph: (617) 764-5189 x103 http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

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