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University-Wide Accessibility: Supporting all Students and Faculty with Disabilities in Higher Education

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In this webinar, Carlos Herrera, Assistant Director of Services for Students with Disabilities at CUNY’s Queensborough Community College (QCC), and Coordinator of the CUNY Technology Accessibility Task Force will tell us just how CUNY has established university-wide technology accessibility initiatives to support faculty, students and staff. He will share CUNY's approach for building awareness and partnerships with faculty and staff, as well as talk through the challenges they have confronted and overcome.

Published in: Technology
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University-Wide Accessibility: Supporting all Students and Faculty with Disabilities in Higher Education

  1. 1. University-Wide Accessibility: Supporting all Students and Faculty with Disabilities in Higher Education Carlos Herrera Assistant Director of Services for Students with Disabilities, Coordinator of the CUNY Technology Accessibility Task Force CUNY www.3playmedia.com Twitter: @3playmedia Live tweet: #a11y • Type questions in the window during the presentation • This webinar is being recorded & will be available for replay • To view live captions, please follow the link in the chat window
  2. 2. EXPANDING ACCESS THROUGH UNIVERSITY WIDE LICENSING OF ASSISTIVE TECHNOLOGY SOFTWARE A National Model
  3. 3. WELCOME • Carlos Herrera, Assistant Director, SSD; Coordinator CUNY IT Accessibility Task Force • Shivan Mahabir, Manager, CUNY Assistive Technology Services (CATS) • Bill Kilroy, Mike Wood, VFO Group
  4. 4. BENEFITS •Access for all students with disabilities throughout CUNY •Access to the software at home or on the go •Access for students with learning challenges •Access to students who may not want to self-identify as having a disabilityUniversity wide licensing allows for:
  5. 5. CITY UNIVERSITY OF NEW YORK • The City University of New York is the nation’s leading urban public university. • Founded in 1847, the University comprises 24 institutions: 11 senior colleges, seven community colleges, William E. Macaulay Honors College at CUNY, CUNY Graduate Center, CUNY Graduate School of Journalism, CUNY School of Law, CUNY School of Professional Studies and CUNY Graduate School of Public Health and Health Policy. • The University serves more than 272,000 degree-seeking students. College Now, the University’s academic enrichment program, is offered at CUNY campuses and more than 400 high schools throughout the five boroughs. The University offers online baccalaureate and master’s degrees through the School of Professional Studies.
  6. 6. VFO GROUP • AT Product Brands • Ai Squared ZoomText Fusion • Freedom Scientific JAWS MaGIC WYNN • Optelec Optical and Video Magnifiers • The Paciello Group Consulting
  7. 7. CUNY STUDENTS WITH DISABILITIES • Approximately 10,000 students are registered with CUNY DS offices across multiple campuses • Staffing levels vary from campus to campus • Most Assistive Technology staff are part time workers • Staff work directly with students and in supporting accommodations
  8. 8. DISABILITY SERVICES ACROSS CUNY COSA COSDI Special Projects • Central Office for Student Affairs (COSA) • Council on Student Disability Issues (COSDI) advisory • Campus Disability Services • Special Projects CUNY Assistive Technology Services Media Accessibility Project Learning Disabilities Project
  9. 9. CUNY ASSISTIVE TECHNOLOGY SERVICES PROJECT (CATS) • Researches and tests AT products • Negotiates with vendors • Supports deployment across University • Trains the campus AT staff • Maintains CATS website as University resource and training archive (www.cats.cuny.edu)
  10. 10. CATS GOAL: Our goal at CATS is to help promote universal design by giving equal access to all students with disabilities. By having an unlimited license to JAWS, Zoomtext. WYYNN and Open Book we can install these software on all computers across CUNY which will give students the tools they require at any workstation of their choice.
  11. 11. MEDIA ACCESSIBILITY PROJECT (MAP) • Provide Faculty and staff training and resources on media accessibility. • Provides captioning services and transcripts • Creates accessible digital documents, such as Microsoft Word, Microsoft PowerPoint, and PDF documents for online course content
  12. 12. LEARNING DISABILITIES PROJECT • The mission of the Learning Disabilities Project is to develop CUNY students’ self-understanding of their own strengths and limitations. • The Learning Disabilities Project addresses these needs by assisting students in receiving educational evaluations. Live training and online resources are provided to faculty and staff at CUNY to support students.
  13. 13. HOW AT IS PURCHASED AT CUNY LOCAL PURCHASING • Students often come with basic training from VR agencies • Campus by campus • Software Maintenance Agreements • lack of home access CATS VOLUME PURCHASING • Allows for specialized training • Sets standards and testing • Recommends specific products • University wide licensing expands access to home usage
  14. 14. WHICH AT IS PURCHASED TYPE • Reading and writing suites • Screen enlargement • Optical character recognition • Screen readers BRAND • Wynn; Kurzweil 3000, Text Help • ZoomText, MaGIC • Open Book, Kurzweil 1000 • JAWS
  15. 15. CUNY ACCESSIBILITY CONFERENCE We are pleased to invite you to the 9th Annual CUNY Accessibility Conference! Our Annual Conference brings together over 300 attendees that include professionals and other important figures in higher education. This Conference is an essential pathway to sharing information and cutting edge ideas throughout CUNY. Date: April 6th, 2018 Location: John Jay College of Criminal Justice 524 West 59th Street, between 10th and 11th Avenue New York, NY 10019 2nd floor Dining Hall Follow us on Twitter @CUNYAccessCon and on Facebook @CUNYAccessCon. Register to attend at http://cats.cuny.edu/cac/
  16. 16. CUNY I.T. ACCESSIBILITY TASK FORCE Members include senior level staff and managers from Legal Counsel, Student Affairs, IT Services, Communications and Marketing, Disability Services, Library Services and Human Resources Tasked with assessing the accessibility of IT products and services and reporting back to University CIO. Established Campus liaisons across all CUNY campuses
  17. 17. CUNY I.T. ACCESSIBILITY TASK FORCE IT Steering Committee allocated $1,000,000.00 Strategic Technology Initiative (STI) to purchase of University wide licensing of assistive technology software and fund demonstration projects Multiple pilots projects have been funded, including: • STI demonstration pilots CUNY Start • Blackboard LMS based Faculty Accessibility training • Web auditing and remediation training • School of Education learning modules at Lehman College
  18. 18. LICENSE ALLOWS FOR EXTENDING VALUE THROUGHOUT CUNY DEPARTMENTS Basic skills literacy development / remediation (installed in all learning labs) Educational opportunity uses for tutoring and academic supports • CUNY Start • Testing services • Web content accessibility testing • CLIP ELL students • Special programs throughout the CUNY system
  19. 19. DEPLOYMENT CONSIDERATIONS •Created a script with the authorization key for easier deployment • Install with any imaging software to multiple computers • Provide IT and Techs with software and installation documents
  20. 20. DEPLOYMENT CONSIDERATIONS •Reaching out to AT Specialist/ IT •Held a “Train the Trainers” workshop to demonstrate the new features •Help a meeting with Director/Chairperson of the departments to inform them of what we are trying to achieve. These efforts lead to better understanding and coordination of services in other areas
  21. 21. RECOMMENDATIONS Basic skills literacy / remediation installed in all learning labs College discovery uses for tutoring and academic supports Staff usage (anyone with a cuny.edu email address • CUNY Start (college prep) • Testing services • Web content accessibility testing • ELL students • Special programs throughout the CUNY system
  22. 22. CUNY ACCESSIBILITY CONFERENCE We are pleased to invite you to the 9th Annual CUNY Accessibility Conference! Our Annual Conference brings together over 300 attendees that include professionals and other important figures in higher education. This Conference is an essential pathway to sharing information and cutting edge ideas throughout CUNY. Date: April 6th, 2018 Location: John Jay College of Criminal Justice 524 West 59th Street, between 10th and 11th Avenue New York, NY 10019 2nd floor Dining Hall Follow us on Twitter @CUNYAccessCon and on Facebook @CUNYAccessCon. Register to attend at http://cats.cuny.edu/cac/

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