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mHealth Symposium 2013 Hal Wolf


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mHealth Symposium 2013 Hal Wolf

  1. 1. Integration of mHealth into the Health CareSystem: People, Process & TechnologyeHealth WeekMay 15, 2013Hal WolfSenior Vice President and Chief Operating OfficerThe Permanente Federation, Kaiser Permanente© 2013 The Permanente Federation, LLC
  2. 2.  Largest nonprofit health plan in U.S. Largest private deployment of EHR 9 million members 16,000+ physicians 172,000+ employees Serving 9 states and theDistrict of Columbia 37 hospitals 611 medical offices $47.9 billion annual revenues*Largest Integrated Health Care System in U.S.Kaiser Permanente’s mission is to provide high-quality, affordable health careservices and to improve the health of our members and the communities we serve.* 2011 Operating Revenue2
  3. 3. …and accountability across the care continuum.PrimaryPreventionSecondaryPreventionAcuteCareChronic CareTechnology Allows a Systematic Approach3
  4. 4. INFORMATIONGAPGAPGAPTIMEAMOUNTDATACLINICAL UTILITYKNOWLEDGESource: Michael N. Liebman, PhD, Executive Director Windber Research InstituteEHRs Offer Foundational Data4
  5. 5. Emphasis Must be on Prevention & PopulationCare EHRs can move vertically integrated care toward clinicallyintegrated care• Disease Registries• Improved Pathways of Care• Improved Demand Management• Targeted Patient Goals Toward Prevention• Population Care Management Tools5
  6. 6. One Example:Patient Population Tools - Reducing Care Gaps66
  7. 7. Closing the Operations (O)-GapThe Clinical Ecosystem7Process Technology /Infrastructure• Clinical Operations• Administration• Health Plan• Legal• Compliance• Clinical Systems• IT Infrastructure / Systems• FacilitiesPeople• Physicians• Nurses• Other Care ProvidersPatients
  8. 8. Change Management8
  9. 9. Engaging and Empowering through MobileWellness ContentKP Mobile KP Preventive Care Every Body Walk!Hopp2IT Mix It Up Thrive Across America9
  10. 10. TelemedicineTelecareTeleconsultationTelevisitTelemonitoring / home monitoring / remote patient monitoringMobile health or m-healthVirtual care“When I use a word…it means just what I chooseit to mean – neither more nor less.”- Humpty Dumpty to AliceLewis Carol (Through the Looking Glass)10
  11. 11. Convergence of Health Engagement11Outside/SocialTelehealth- B to C- B to BConvergent MedicalTerminology (CMT)Digital Health- B to C- C to B to CPop Care- Internal- Moving to B to CCDS- InternalCall Centers- B to CHealth InformationExchange (HIE)- B to B- Some B to CMemberDataMem-bershipClaimsLabPathol-ogyPhar-macyApptsSched-ulingKPHCProv-iderOut-reachActivityRadiol-ogyImmun-izationsHos-pital
  12. 12. 12Bio Med Devices
  13. 13. 13Digital Health
  14. 14. Thank YouHal WolfSr. Vice President& Chief Operating OfficerThe Permanente FederationKaiser