3. • Provide advice, develop and implement patient
eHealth solutions – contracted to support
www.htmc.co.uk which I will use for illustration
• Vice Chair - BCS Primary Health Care Specialist
Group
• Retained by IMH UK (Instant Medical History)
• Thalidomide Trust eHealth platform project
implementation – Patients Know Best / Instant
Medical History
Glen Griffiths September 2011
4. Background & Experience
• Involved in Patient eHealth since 2002 –
strategy, development and implementation
• Support the initiatives of clinicians who
have championed patient eHealth in
practice
– Dr Richard Sills
– Dr Amir Hannan
– Dr Richard Fitton
– Dr Brian Fisher
– Dr Mohammad Al-Ubaydli
(amongst others)
Glen Griffiths September 2011
7. Build around an
‘affinity’
group
Glen Griffiths September 2011
8. Types of ‘affinity’ groups
• Disease / condition
Renal medicine (national) – Renal Patient View
• Location
Hospital / General Practice
Glen Griffiths September 2011
14. There is no lack of information
2006 study - ‘Assessing the quality
of information’
• 60,000 organisations provide health
and social care information … phew!
• 80% actively seek information
about coping with health problems
• 75% cite their doctor (GP) as the
most important source
• One third use the internet (increased
since then)
• One quarter use leaflets and books
Glen Griffiths September 2011
16. At a crossroads without signposts - April 2007
The struggle to access information about health and
social care services
Glen Griffiths September 2011
18. Health professionals – who are
often responsible for first diagnosis,
or are a first port of call for help with a
condition – do not systematically or
proactively provide their patients
with information about the variety
of local information services
Glen Griffiths September 2011
19. Knowledge transfer
“Build a trust relationship between patient
and care provider so that rather than being
fearful of patients knowledge – providers
themselves contribute to and facilitate
increased knowledge”.
Encourage rather than dissuade
Glen Griffiths September 2011
20. Providing good patient-centred
health information is a challenge
Too much to digest sometimes
Often
complex Time is
short
Patient often not receptive until need
is greatest!
Glen Griffiths September 2011
21. What is required to build an
effective health portal for patients?
• Motivation of organisation to inform
pro-actively and systematically
• Resources to make that happen
– skills + ££ + long term commitment
• Commitment to activate users!
Glen Griffiths September 2011
31. Trusted health information recommended
by doctors AND patients
Local care pathways / health guides
available from map of medicine
Access to health records / online
appointments and repeat Rx ordering
Potential to offer online consultation with
medical history taking
Glen Griffiths September 2011
32. Let’s try it!
• 49 year old man with back pain
• Saw the doctor over a month ago and was
diagnosed with mechanical / non-specific
back pain – prescribed co-codamol and
was advised about possible side effects
• Back pain hasn’t really improved in fact if
anything it has got worse
• Doctor suggested a follow up after a
month and to look at map of medicine
Glen Griffiths September 2011
42. Ensuring long term value
Main value derived from bringing elements
together to form coupled systems
Do the most we possibly can (integrate) from
the least necessary (resources) to make an
impact
… in order to reduce dependencies, improve
sustainability and increase value / cost ratio
Glen Griffiths September 2011
43. Thank you
griftech@gmail.com
07775 863 404
Ref:
www.internetmedicineuk.org
www.htmc.co.uk
www.investinengagement.info/79
Glen Griffiths September 2011
