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If reports from the standard reporting packages that come with Cisco contact center do not meet your requirements, consider having custom reports created. The underlying technology does not really matter since our specialists are able to create reports on almost any platform. This includes Cisco Unified Intelligence Center (CUIC), older Cisco WebView, or Microsoft SQL Reporting Services.
Request a live demo with one of our product expert at www.2Ring.com/WebEx or learn more at www.2Ring.com/REPORTING.