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This is a slide deck for 2Ring AGENT DESKTOP, an application for agents and supervisors in Cisco Contact Center Enterprise (including Packaged UCCE). It was build using CTI-OS Toolkit. So, if you are not yet ready to switch to Cisco Finesse, but you are looking for a solution that will allow you to serve customers in an efficient manner, then this is an enhanced desktop application that helps supervisors manage contact center agents efficiently, automates many repetitive tasks, and enables the integration of the contact center with CRM, ticketing, and other systems that agents use.
Request a live demo with one of our product expert at www.2Ring.com/WebEx or learn more at www.2Ring.com/AGD.