Be the first to like this
This is a datasheet of a solution for calculating & displaying real-time data in Cisco contact centers (UCCX, UCCE, and packaged UCCE). For every team, create a unique layout with KPIs based on contact center, ERP or ticketing system data, pictures, message tickers / marquees, YouTube videos, flash and web content, and even PowerPoint slides. Do you really need to talk to the IT guys to modify a wallboard?
Available for Cisco Unified Contact Center (UCCX) 8+ and Enterprise (UCCE) 7+ (incl. Packaged UCCE). The solution's architecture also allows it to serve as a presentation layer for other systems. If that's your case, let's talk.
Request a free trial at www.2Ring.com/DWtrial.
Request a live demo with one of our product expert at www.2Ring.com/WebEx or lear more at www.2Ring.com/DW.