Role of eLearning in Building Leaders and Managing Talent

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How technology-based learning improves leadership development
How technology-based learning can be used at every level
Learn how Talent Management strategy creates a higher-performing workforce
Learn how to manage the change associated with introducing technology into learning strategy

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Role of eLearning in Building Leaders and Managing Talent

  1. 1. > Role of eLearning in Building Leaders and Managing Talent www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. © 2013, Copyright, 24x7 Learning Private Limited. Leaders and Managing Talent 1 Presented by Nidhi Khanna L&D Consultant – 24x7 Learning nidhi.khanna@24x7learning.com
  2. 2. 24x7 Learning is India’s premier eLearning solutions company, with offerings that align with the talent development needs of large and fast growth organizations. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2 organizations. 12+ years in eLearning 200+ Customers 35countries 2.5 Million Learners
  3. 3. Our Approach Consulting • Learning Culture Assesment • Skill Gap & Training Need Assesment • Competency Mapping • LMS - 24x7 LearnTrakTM • Customized eLearning Content Generic IT & Soft Skills Content www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 3 Technology Expertise • • Generic IT & Soft Skills Content • Domain Specific Content Implementation Services • Installation of 24x7 LearnTrakTM • Integration with ERP & HRMS • Post Implementation Support Services
  4. 4. How technology-based learning improves leadership development How technology-based learning can be used at every level Learn how Talent Management strategy creates a higher-performing Workforce Our agenda…. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4 Learn how Talent Management strategy creates a higher-performing Workforce Learn how to manage the change associated with introducing technology into learning strategy
  5. 5. Why is leadership development important? Financial return Strategic advantage Positive reputation Employee satisfaction & retention Ease of recruiting desirable www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5 advantage Continuous innovation Organizational agility desirable employees Productivity and faster resolution of problems
  6. 6. The effects of poor leadership Morale drop Resources mismanagement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Physical effects Lack of motivation 6
  7. 7. Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
  8. 8. Focus on development Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
  9. 9. Identify linchpin positions Developing Your Leadership Pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 9
  10. 10. Make it transparent Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 10
  11. 11. Measure progress regularly Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 11
  12. 12. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 12
  13. 13. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 13
  14. 14. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 14
  15. 15. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 15
  16. 16. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 16
  17. 17. Talent Management Strategy to Create a Higher- Performing Workforce A strategic talent management plan allows you to: • Become "proactive" versus "reactive". Fill your critical talent management needs and address company and industry changes promptly; • Identify essential skills to be developed in all employees, and minimize training costs by focusing on key development areas; and • Improve your recruiting process by identifying high-quality candidates using job descriptions based upon the expertise of your high performing employees holding uniquely valued company or industry competencies. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. uniquely valued company or industry competencies. 17
  18. 18. Align Individual Goals with Corporate Strategy • Goal alignment strengthens your leadership and creates organizational agility by allowing managers to: • Focus employees’ efforts on your company's most important goals; • Understand more clearly all responsibilities associated with specific goals; and • Strengthen accountability by assigning measurable and clearly articulated goals that are visible company-wide. Talent Management Strategy to Create a Higher- Performing Workforce www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
  19. 19. How Technology-based learning can be used at every level A survey by Novations Group11 of more than 3,000 companies found the following percentage of employees receiving leadership training at each level: • Entry-level employees— 86.9% • First-line managers— 90.5% • Middle-level executives— 81.0% • Senior-level executives— 70.8% www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19
  20. 20. How technology can be used to support middle manager education Benefits Investment in middle managers ensures a steady stream of talent flowing into the executive ranks Downsides Time spent at seminars or in training classes takes managers away from their jobs www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 20 Middle managers form a critical link between high level strategy and implementation by front line managers Improving middle managers’ skills is likely to increase retention of front line managers and their performance Outside seminars and/or “boutique” trainers can be costly What’s learned in the classroom does not always translate into better on-the-job performance
  21. 21. How technology can be used to support front-line manager education Benefits Retention of managers and their employees Morale of individual Downsides Cost of training Time away from www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 21 Morale of individual contributors More consistent execution of projects and faster problem solving Better communication in both directions Time away from work
  22. 22. How technology can be used to train Individual contributor/professional Benefits Employee engagement and retention Improved project Downsides Employee turn-over reduces return on investment Costs and time away from work www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 22 Improved project management More cohesive teams and higher morale Faster problem solving and more agile response to change away from work must be balanced with benefits
  23. 23. Manage the change associated with introducing technology into learning strategy “If we build it, why will they come?” www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23 Return > Effort
  24. 24. Change management from different perspective Organization Human Resource/ L&D Manager Examine each of these stakeholders groups when managing change www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Manager End Users 24 managing change
  25. 25. Change management from an organizational perspective Making business sense: Analyse ‘hard facts’ Technology capability and ownership www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 25
  26. 26. Culture and climate Change management from an organizational perspective Technology Learning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 26 Training function Learning self-management
  27. 27. Functional Perspective to Managing Change in Learning strategy Readiness to design, develop and manage technology www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27 LMS and the ‘One stop shop’ systems integration Preparing managers and learners
  28. 28. A Manager Perspective to Managing Change in Learning Introducing the technology www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 28 Roles and responsibilities Refining the implementation
  29. 29. 24x7 learning team consults on the following aspects Planning Alignment Blending & Integration www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Motivation & support for Learners Internal Communication, Launch (content, plan) Review ongoing 29
  30. 30. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 30
  31. 31. contactus@24x7learning.com www.24x7learning.com www.learntrak.net 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91 80 4069 9100 www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia 31

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