ASM

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ASM

  1. 1. PANEL PRESENTATION 29 November 2012 by Redi Kurniawan
  2. 2. • SWOT • Result of Finance• Tracking by Category • Waste • Varian • Productivity • Utilities • QA & MS • Work Plan
  3. 3. S.W.O.T Strenght Weakness • Kekuatan Brand Image • Pengunjung mall tergantung • Prinsip fresh donut yang event mall membuat citra tersendiri bagi • Equipment kurang lengkap customer • Skill FL masih kurang merata • Jam buka operasional lebih awal & jam tutup lebih lama • Jam tutup mall lebih awal daripada mall biasanya • Dine-in luas & smoking area yang nyaman • Akses pintu masuk sendiri • Harga bersaing dengan kompetitor sejenis • Free Wifi Threatment • Berhadapan langsung dengan SB Opportunities • Konsistensi team yang perlu di monitor• Adanya Delivery service, Big order & untuk menjaga kualitas produk, service JCO Safari & cleanliness• Mall Tematik • Competitor : SB, DD, C Toffee, Tutty Fruity, KFC Coffee, Spazz Bistro &• Premiere Film Box Office di XXI counter minuman yang harga jual nya• Banyak Promosi produk & lebih rendah Merchandise variatif• Mall mempunyai hotel berbintang
  4. 4. Result of Finance
  5. 5. Sales Comparison CWK 1 real target % to target % to LY % to LM 449,289 mei 494,770 550,000 90% 21% 10% juni 522,561 575,000 91% 20% 6% july 490,741 600,000 82% 9% - 6% agustus 586,151 625,000 94% 31% 19% JCO GRC CIREBON 784,837september 538,651 700,000 77% -31% oktober 586,506 700,000 84% 9% CWK 2 real target % to target % to LY % to LM 133,187 mei 148,061 200,000 74% 6% 11% juni 154,187 200,000 77% 5% 4% july 155,113 200,000 78% - 7% 1% agustus 164,066 175,000 94% 14% 6%
  6. 6. Sales Share TOTAL CWK 1 SALES DONUT % JPOPS % BVG % JCOOL % MUG % jclub % 51.61 20.28 16.59 2.07 1.48 mei 494,770 255,365 39,436 7.97% 100,348 82,067 10,223 7,331 % % % % % 52.90 21.29 16.59 0.98 1.57 juni 522,561 276,417 34,855 6.67% 111,262 86,705 5,141 8,182 % % % % % 52.62 22.23 14.85 1.71 1.72 july 490,741 258,209 33,709 6.87% 109,083 72,889 8,391 8,460 % % % % % 53.12 21.84 16.46 1.22 1.61 agustus 586,151 311,377 33,709 5.75% 128,037 96,468 7,150 9,409 % % % % % JCO GRC CIREBON 55.26 10.09 21.80 9.14 1.25 2.47september 538,651 297,638 % 54,368 % 117,418 % 49,236 % 6,712 % 13,279 % 57.36 10.26 20.76 8.24 1.20 2.18 oktober 586,506 336,447 60,177 121,770 48,314 7,025 12,772 % % % % % % TOTAL CWK 2 SALES DONUT % JPOPS % BVG % JCOOL % MUG % jclub % 25.61 44.14 16.8 2.78 mei 148,061 37,913 10,882 7.35% 65,357 24,889 4,905 3.31% 4,115 % % 1% % 24.05 46.02 16.5 2.75 juni 154,187 37,075 11,864 7.69% 70,953 25,499 4,550 2.95% 4,246 % % 4% % 28.85 43.75 13.2 2.42 july 155,113 44,743 13,255 8.55% 67,858 20,547 4,964 3.20% 3,747 % % 5% % 28.18 43.94 13.6 2.72 agustus 164,066 46,226 14,605 8.90% 72,088 22,425 4,255 2.59% 4,467 % % 7% %
  7. 7. Detail Tracking By Category
  8. 8. Donut Sales Detail CWK 1 QTY DONUT RP DONUT Sales LY % VS LY % VS LM 72,534 239,301 mei 81,699 255,365 220,910 15.60% 6.71% juni 81,901 276,417 211,437 30.73% 8.24% july 81,319 258,209 230,641 11.95% -6.59% agustus 77,629 311,377 263,321 18.25% 20.59% JCO GRC Cirebon 109,962 490,129september 103,844 297,638 -39.27% oktober 108,106 336,447 13.04% CWK 2 QTY DONUT RP DONUT Sales LY % VS LY % VS LM 14,967 35,287 mei 15,808 37,913 57,011 -33.50% 7.44% juni 15,637 37,075 60,498 -38.72% -2.21% july 18,344 44,743 74,933 -40.29% 20.68% agustus 12,490 46,226 53,944 -14.31% 3.31%
  9. 9. J.Cool Sales Detail %JCOOL RP %CUST TO CWK 1 QTY JCOOL RP JCOOL Sales LY % VS LY % VS LM TO SALES JCOOL QTY 2,799 70,076 mei 3,319 82,067 72,603 16.59% 28.54% 13.04% 17.11% juni 3,450 86,705 83,925 16.59% 29.06% 3.31% 5.65% july 2,902 72,889 83,454 14.85% 25.60% -12.66% -15.93% agustus 3,845 96,468 62,190 16.46% 29.32% 55.12% 32.35% JCO GRC CIREBON 3,170 76,113september 2,074 49,236 9.14% 19.20% -35.31% oktober 1,988 48,314 8.24% 17.71% -1.87% %JCOOL RP %CUST TO CWK 2 QTY JCOOL RP JCOOL Sales LY TO SALES JCOOL QTY % VS LY % VS LM 857 21,272 mei 995 24,889 21,222 16.81% 30.30% 17.28% 17.00% juni 1,031 25,499 22,929 16.54% 30.82% 11.21% 2.45% july 817 20,547 20,488 13.25% 25.41% 0.29% -19.42% agustus 889 22,425 20,379 13.67% 26.12% 10.04% 9.14%
  10. 10. Beverage Sales Detail %BVG RP %CUST TO CWK 1 QTY BVG RP BVG Sales LY % VS LY % VS LM TO SALES BVG QTY 3045 90,100 mei 3327 100,348 85,575 20.28% 28.61% 17.26% 11.37% juni 3524 111,262 91,420 21.29% 29.68% 21.70% 10.88% july 3373 109,083 103,841 22.23% 29.75% 5.05% -1.96% agustus 3530 128,037 77,594 21.84% 26.92% 65.01% 17.38% JCO GRC CIREBON 5576 143,065september 4477 117,418 21.80% 41.45% -17.93% oktober 4595 121,770 20.76% 40.93% 3.71% %BVG RP %CUST TO CWK 2 QTY BVG RP BVG Sales LY % VS LY % VS LM TO SALES BVG QTY 2,036 57,143 mei 2,269 65,357 52,402 44.14% 69.09% 24.72% 14.37% juni 2,410 70,953 56,662 46.02% 72.05% 25.22% 8.56% july 2,286 67,858 60,915 43.75% 71.10% 11.40% -4.36% agustus 2,472 72,088 60,751 43.94% 72.62% 18.66% 6.23%
  11. 11. J.POP sales Detail CWK 1 QTY JPOPS RP. JPOPS Sales LY % VS LY % VS LM 758 31,009 mei 964 39,436 30,477 29.40% 27.18% juni 852 34,855 32,564 7.04% -11.62% july 824 33,709 33,750 -0.12% -3.29% agustus 824 33,709 44,223 -23.77% 0.00% JCO GRC CIREBON 1,742 71,264september 1,329 54,368 -23.71% oktober 1,471 60,177 10.68% CWK 2 QTY JPOPS RP. JPOPS Sales LY % VS LY % VS LM 264 10,800 mei 266 10,882 9,368 16.16% 0.76% juni 290 11,864 7,323 62.01% 9.02% july 324 13,255 10,800 22.73% 11.72% agustus 357 14,605 9,082 60.81% 10.19%
  12. 12. Merchandise Sales Detail %Merchandise %Cust to CWK 1 QTY Rp.Merchandise Sales LY to sales merchandise qty % VS LY % VS LM 167 9,868 mei 173 10,223 6,027 2.07% 1.49% 69.61% 3.59% juni 87 5,141 4,255 0.98% 0.73% 20.83% -49.71% july 142 8,391 6,914 1.71% 1.25% 21.37% 63.22% agustus 121 7,150 4,136 1.22% 0.92% 72.86% -14.79% JCO GRC CIREBON 68 4,265september 107 6,712 1.25% 0.99% 57.35% oktober 112 7,025 1.20% 1.00% 4.67% %Merchandise %Cust to CWK 2 QTY Rp.Merchandise Sales LY to sales merchandise qty % VS LY % VS LM 65 3,841 mei 83 4,905 3,073 3.31% 2.53% 59.62% 27.69% juni 77 4,550 1,891 2.95% 2.30% 140.63% -7.23% july 84 4,964 2,659 3.20% 2.61% 86.67% 9.09% agustus 72 4,255 4,905 2.59% 2.12% -13.25% -14.29%
  13. 13. CC & APCCWK1 CUST REAL % VS LY % VS LM APC % VS LY % VS LM 10,356 43.384 mei 11,629 20.55% 12.29% 42.546 0.42% -1.93% juni 11,872 14.64% 2.09% 44.016 4.51% 3.46% july 11,336 4.77% -4.51% 43.290 3.70% -1.65% agustus 13,113 19.80% 15.68% 44.700 9.38% 3.26% JCO GRC CIREBON 15,916 49.311september 10,801 -32.14% 49.871 1.13% oktober 11,226 3.93% 52.245 4.76%CWK2 CUST REAL % VS LY % VS LM APC % VS LY % VS LM 3,019 44.116 mei 3,284 11.85% 8.78% 45.086 -5.45% 2.20% juni 3,345 0.33% 1.86% 46.095 4.43% 2.24% july 3,215 -7.46% -3.89% 48.247 0.21% 4.67% agustus 3,404 0.38% 5.88% 48.198 13.38% -0.10%
  14. 14. Top Ten Donut & Beverage
  15. 15. Top Ten Donuts Mei Juni Juli Item QTY Item QTY Item QTY1 AL CAPONE 9841 AL CAPONE 10346 AL CAPONE 84122 TIRAMISU 8084 TIRAMISU 8699 TIRAMISU 70163 OREOLOGY 6098 OREOLOGY 6666 OREOLOGY 53174 CAVIAR CHOCOLATE 3242 CAVIAR CHOCOLATE 3340 CAVIAR CHOCOLATE 28265 WHY NUT 3063 WHY NUT 3163 WHY NUT 25686 AVOCADO DICAPRIO 2989 AVOCADO DICAPRIO 3083 AVOCADO DICAPRIO 25267 COCO LOCO 2466 COCO LOCO 2861 COCO LOCO 22358 BLUE BERRYMORE 2462 BLUE BERRYMORE 2585 BLUE BERRYMORE 20949 HEAVEN BERRY 2352 HEAVEN BERRY 2455 HEAVEN BERRY 201210 CRUNCHY CRUNCHY 2136 CRUNCHY CRUNCHY 2197 CRUNCHY CRUNCHY 1787
  16. 16. Agustus September Oktober Item QTY Item QTY Item QTY1 AL CAPONE 10508 AL CAPONE 10252 AL CAPONE 110272 TIRAMISU 8597 TIRAMISU 6932 TIRAMISU 74733 OREOLOGY 7126 OREOLOGY 5521 OREOLOGY 60904 COCO LOCO 3996 COCO LOCO 2846 WHY NUT 30275 WHY NUT 3692 HEAVEN BERRY 2564 COCO LOCO 29956 AVOCADO DICAPRIO 3610 WHY NUT 2443 HEAVEN BERRY 28997 BLUE BERRYMORE 3237 JACKY CHUNK 2401 AVOCADO DICAPRIO 27508 HEAVEN BERRY 2533 AVOCADO DICAPRIO 2338 JACKY CHUNK 26939 CAVIAR CHOCOLATE 2023 BLUE BERRYMORE 2301 BLUE BERRYMORE 258010 GREEN TEASE 1803 FOREST GLAM 2272 FOREST GLAM 2407
  17. 17. Top Ten Beverage Mei Juni Juli Item QTY Item QTY Item QTY1 ICED THAI TEA 288 ICED THAI TEA 392 ICED THAI TEA 2322 ICE CAPPUCCINO 218 ICE CAPPUCCINO 297 HOT CAPPUCINO 2013 CHOCOLATE PRAFFE 218 HOT CAPPUCCINO 294 ICE CAPPUCCINO 2004 ICED CHOCOLATE 211 CHOCOLATE PRAFFE 282 CHOCOLATE PRAFFE 1855 GREEN TEA PRAFFE 199 GREEN TEA PRAFFE 271 CHOCO FOREST 1716 HOT CHOCOLATE 187 HOT CHOCOLATE 244 HOT CHOCOLATE 1697 CHOCO FOREST 182 ICED CHOCOLATE 237 ICED CHOCOLATE 1688 HOT CAPPUCCINO 154 CHOCO FOREST 231 GREEN TEA PRAFFE 1669 OREO PRAFFE 141 OREO PRAFFE 206 OREO PRAFFE 12410 AMERICANO 137 ICED LEMON TEA 176 AMERICANO 112
  18. 18. Agustus September Oktober Item QTY Item QTY Item QTY1 ICED CHOCOLATE 409 ICED CHOCOLATE 547 ICED CHOCOLATE 5212 HOT CAPPUCCINO 316 HOT CAPPUCCINO 299 CHOCO FOREST 3763 ICE CAPPUCCINO 303 CHOCO FOREST 289 HOT CAPPUCCINO 2374 GREEN TEA PRAFFE 259 ICE CAPPUCCINO 239 AVOCADO PRAFFE 2195 ICED THAI TEA 257 AVOCADO PRAFFE 217 CAFE AVOCADO 1906 OREO PRAFFE 206 CAFE AVOCADO 207 ICE CAPPUCCINO 1897 HOT CHOCOLATE 201 HOT CHOCOLATE 175 ICED THAI TEA 1858 CHOCO FOREST 190 AMERICANO 170 HOT CHOCOLATE 1749 AVOCADO PRAFFE 177 ICED THAI TEA 168 CHOCOMINT PRAFFE 15310 CAFE AVOCADO 169 OREO PRAFFE 149 GREEN TEA PRAFFE 145
  19. 19. REKAP WASTE & Varian
  20. 20. Waste TOTAL TOTAL AVERAGE Waste WS WT WP WPL % WASTE DONUT /DAY Mei 542 75 303 796 1,716 81,699 2.06% 55 Juni 544 85 279 697 1,605 81,901 1.92% 54 Juli 698 97 276 651 1,722 81,319 2.07% 56 Agustus 570 104 315 621 1,610 77,629 2.03% 52September 768 135 261 782 1,946 103,844 1.84% 65 Oktober 522 81 247 589 1,439 108,106 1.31% 46
  21. 21. MEI JUNI JULI MILK FRESH 95.57 MILK FRESH 98.5 MILK FRESH 100.4312 PREMIX JCO-J01 56.36 PREMIX JCO-J01 61.37 PREMIX JCO-J01 61.783 YOGURT NAT PLAIN 29.53 YOGURT NAT PLAIN 21.45 FRYING FAT 60.24 FRESH FRUIT KIWI 24.03 FRESH FRUIT KIWI 20.1 FRESH FRUIT KIWI 16.615 SARI KELAPA KARA 18.05 SARI KELAPA KARA 19.12 YOGURT NAT PLAIN 13.966 MOCHI MELON 11.99 MOCHI MELON 7.05 CHEESE CREAM 12.177 MOCHI STRAWBERRY 10.75 COFFEE SULAWESI 5.58 MOCHI MELON 8.948 COFFEE SULAWESI 9.14 FILLING GLAZE 4.99 COFFEE SULAWESI 8.259 FILLING GLAZE 7.28 ICE TEA 4.35 FRESH FRUIT STRAWBERRY 7.1410 ICE TEA 7.21 MOCHI STRAWBERRY 3.98 MOCHI STRAWBERRY 3.95
  22. 22. AGUSTUS September OKTOBER MILK FRESH 102.79 MILK FRESH 147.45 MILK FRESH 58.0312 PREMIX JCOJ01 49 PREMIX JCOJ01 68.55 PREMIX JCOJ01 48.87 FRESH FRUIT3 FRESH FRUIT KIWI 16.91 FRESH FRUIT KIWI 13.6 11.94 STRAWBERRY4 COFFEE SULAWESI 9.73 FRESH FRUIT STRAWBERRY 12.05 FRESH FRUIT KIWI 11.665 YOGURT NAT PLAIN 6.18 SARI KELAPA KARA 8.52 FRYING FAT 9.426 MOCHI MELON 6.06 FRESH FRUIT GRAPE 7.51 FRESH FRUIT GRAPE 5.477 MOCHI STRAWBERRY 5.79 FRYING FAT 6.46 SARI KELAPA KARA 5.38 ICE TEA 4.91 YOGURT NAT PLAIN 5.37 COFFEE ESPRESO BLEND 3.129 FILLING GLAZE 3.66 MOCHI STRAWBERRY 3.54 YOGURT NAT PLAIN 2.1410 TELUR 3.08 MOCHI MELON 3.48 COFFEE SULAWESI 1.86
  23. 23. Varian MEI JUNI NAMA MATERIAL VAR - VARIANT NAMA MATERIAL VAR - VARIANT1 CHOC WHITE HR3538E 15643 Rp555,479 FRESH FRUIT KIWI 10620 Rp318,6002 CHOC CAPPUCINO 4642 Rp225,402 MOCHI STRAWBERRY 7880 Rp291,5603 MANGO FRUIT SAUCE 3451 Rp219,828 FRESH FRUIT STRAWBERRY 10250 Rp148,6254 FRESH FRUIT STRAWBERRY 13852 Rp200,753 CHOC LYCHEE 3020 Rp142,5145 BLUEBERRY JAM 3545 Rp178,525 CHICKEN KATSU BREADTALK 1840 Rp106,4446 FRESH FRUIT KIWI 8927 Rp267,570 ICE TEA 3490 Rp100,6877 CHOC LYCHEE 2995 Rp141,051 CHOC RICE COMPOUND 3750 Rp97,5008 ICE TEA 5060 Rp137,502 - - -9 - - - - - -10 - - - - - -
  24. 24. JULI AGUSTUS NAMA MATERIAL VAR VARIANT NAMA MATERIAL VAR VARIANT 10931 FILLING GLAZE Rp154,436 CHOC MANGO 4658 Rp219,339 52 FILLING PEANUT 3058 Rp114,922 MILK EVAPORATED 3613 Rp70,5083 DONATELLA TOPPING 2625 Rp102,804 TUNA IN OIL IN CAN 403 Rp22,6904 MOCHI MELON 2217 Rp81,659 GREEN TEA TOPPING 996 Rp46,7696 CHOC KIT KAT 564 Rp78,327 FILLING GLAZE 2501 Rp35,3547 JELLY POWDER PLAIN 172 Rp29,517 ICE TEA 1208 Rp33,2718 - - - MILK COFEEMATE 737 Rp12,7829 - - - - - -10 - - - - - -
  25. 25. September Oktober NAMA MATERIAL VAR VARIANT NAMA MATERIAL VAR VARIANT1 FILLING COKLAT SPECIAL 6162 Rp298,388 FRESH FRUIT KIWI 2153 Rp73,1342 NON DAIRY CREAM TOPPING 13693 Rp250,824 BLUEBERRY JAM 1364 Rp68,8083 GREEN TEA TOPPING 4714 Rp221,097 FRESH FRUIT GRAPE 1378 Rp60,3244 MOCHI MELON 4602 Rp170,089 GREEN TEA TOPPING 1104 Rp52,3625 CHICKEN SAUSAGES 4621 Rp135,531 FILLING GLAZE 2522 Rp35,566 CHOC COMPOUND DARK6 FOND STRAWBERRY 2453 Rp128,139 821 Rp21,372 MASTERBAKER7 CHICKEN KATSU BREADTALK 2102 Rp124,228 SARI KELAPA KARA 2443 Rp20,0908 MOCHI STRAWBERRY 2884 Rp106,708 CHICKEN KATSU BREADTALK 188 Rp10,6879 - - - - - -10 - - - - - -
  26. 26. Productivity & Utilities
  27. 27. productivity CWK 1 FRONTLINER PRODUKSI TOTAL CREW PRODUCTIVITY TOTAL CREW PRODUCTIVITY Mei 8 68 10 387 Juni 8 69 10 372 Juli 8 63 10 351 Agustus 8 72 10 436 JCO GRC Cirebon September 14 45 12 363 Oktober 11 58 12 398 FRONTLINER CWK 2 TOTAL CREW PRODUCTIVITYMei 3 65Juni 3 66Juli 3 65Agustus 3 69
  28. 28. Utilities CWK & GRC Utilities Water Electricity Phone m3 KWH Rp.Mei 67 6,506 Rp789,337Juni 73 5,083 Rp899,148Juli 81 4,621 Rp731,856Agustus 70 4,443 Rp680,382September 84 7,761 Rp805,827Oktober 80 6,990 Rp613,400 CWK 2 Electricity KWHMei 2,074Juni 1,995Juli 1,959Agustus 1,534
  29. 29. QA & MSCWK & GRC AUDIT OUTLET Mistery QA ShopperMei 88 86Juni 85 86Juli 85 84Agustus 87 86 AVG 86 86September 91 83Oktober 88 77 AVG 90 80
  30. 30. Work & Action PlanThink To Improve Action Plan Action Step Due Date Role Play Meningkatkan speedity dan Service 1 month keramahtamahan FL Skill Test Control Product QC outlet Estimasi mixing yg akuratQuality Product 3 Weeks Kualitas produk lebih di tingkatkan lagi Menjalankan SOP dlm produksi Skill test GC 2x sebulan Lebih meningkatkan lg cleanlines secara mendetail Cleanliness Menjalankan Clean as You Go 2 weeks Menjalankan Sistem RZ ( Responsibility Zone ) Menempatkan 1 orang Khusus di dine-in Training crew Meningkatkan Sales JcooL & Penjualan Sales Sistem Bundling 1 month Merchandise Meningkatkan sales force Secure Menjaga agar tidak terjadi kecurangan Cash Full immediate
  31. 31. Think To Improve Action Plan Action Step Due Date 1.Menjalankan briefing 1. Briefing mingguan dengan seluruh staff outlet, untuk mingguan dengan 1 Week memberikan motivasi kerja di JCO seluruh staff Personal Approachment SDM 2. Menjalankan Briefing 2. Review pencapaian target pada bulan lalu, & bulanan dengan Leader 1 month memberikan target untuk bulan berikutnya & MOD 1.Meningkatkan kontrolling terhadap operasional outlet 2 weeks 2.Memonitor kualitas produk, service & cleanlinessQuality of dengan memberikan corrective feedback & positive 1 Week Melakukan evaluasiProduct, service & feedback hasil NCR & MSCleanliness 3.Review dan evaluasi hasil pencapaian dengan 1 Week melakukan corrective action immediatly 1.Memastikan seluruh staff menjalankan prosedur 1 Week higienitas produk & kebersihan outlet Menjalankan hygiene &Hygiene & sanitasi produk danSanitasion outlet, 2.Melakukan pengecekan grooming seluruh staff & 1 Week penggunaan hand gloves, masker, chemical dll.
  32. 32. 1. Konsisten dalam kualitas & kuantitas produk agar tidak terjadi donat putus 2. Menjalankan Service exellent Increase sales untilTurn Over Sales 10% compare last 1 month year 3. Clean As You Go must be done. 4. Fresh donut already running well. 5. Pengecekan order barang agar tidak terjadi barang kurang atau over. 1.Memastikan seluruh staff menjalankan melakukan handling, serving sesuai dengan SOM Minimalisasi Varian (+) Inventory 1 month & Varian (-) 2. Mengikuti Opname secara berkala

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