Un public service forum & award ceremony 2013 (dr julia glidden)

e-Leadership and
Institutional Framework:
A Lesson from the UK
Dr Julia Glidden, Manama, Bahrain
June, 2013
A Tale of Three Phases…
A Tale of Three Steps
A Tale of Three Leaders
Un public service forum & award ceremony 2013 (dr julia glidden)
Phase I, Step 1, Leader One
Blair Says Reforms Must Go Further!
UK in 1999
Office of the eEnvoy
UK Online
By 2004…
The Key to Success…

eEnvoy
The Result
Phase II, Step 2, Leader Two
“You YouTube if you want to”
From Vision to Policy Papers
The Result
Factors Behind the Decline
Phase III, Step 3, Leader Three
A Return to Leadership From The Top!
Celebrity Digital Champion
Using User-Generated Content
Collaborating With Citizens on Policy
Freeing Data
Un public service forum & award ceremony 2013 (dr julia glidden)
1 of 25

Recommended

Riesgos informaticos by
Riesgos informaticosRiesgos informaticos
Riesgos informaticosmariasalome26
160 views11 slides
Gost standards in english 1638 (catalog) by
Gost standards in english 1638 (catalog)Gost standards in english 1638 (catalog)
Gost standards in english 1638 (catalog)vikmanam45
15 views1 slide
Garciarelaño by
GarciarelañoGarciarelaño
Garciarelañodanigarela
136 views7 slides
Reflection for appraisal by
Reflection for appraisalReflection for appraisal
Reflection for appraisaloxicm
2.9K views25 slides
Con Consultoria Fiscal Fortalecen La Actividad Ganadera En Juchitan by
Con Consultoria Fiscal Fortalecen La Actividad Ganadera En Juchitan
Con Consultoria Fiscal Fortalecen La Actividad Ganadera En Juchitan
Con Consultoria Fiscal Fortalecen La Actividad Ganadera En Juchitan dailyentrails622
263 views3 slides
Actividad nª 1.diseño y desarrollo de la instruccion UCV RCO (Acosta,Riera,Me... by
Actividad nª 1.diseño y desarrollo de la instruccion UCV RCO (Acosta,Riera,Me...Actividad nª 1.diseño y desarrollo de la instruccion UCV RCO (Acosta,Riera,Me...
Actividad nª 1.diseño y desarrollo de la instruccion UCV RCO (Acosta,Riera,Me...Oly Mar Valenzuela fernandez
743 views19 slides

More Related Content

Viewers also liked

Aprendizagem validada by
Aprendizagem validadaAprendizagem validada
Aprendizagem validadaAna Simões
468 views20 slides
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1) by
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)Melissa Jo Powell
394 views1 slide
Alfonso fontalva.ana moyano by
Alfonso fontalva.ana moyanoAlfonso fontalva.ana moyano
Alfonso fontalva.ana moyanoAlfonsoNeyi
395 views7 slides
Flemming nielsen, resultater fra 3 år med den nye læringsplatform by
Flemming nielsen, resultater fra 3 år med den nye læringsplatformFlemming nielsen, resultater fra 3 år med den nye læringsplatform
Flemming nielsen, resultater fra 3 år med den nye læringsplatformFlemming Nielsen
518 views21 slides
Gost tr 1584 (catalog) by
Gost tr 1584 (catalog)Gost tr 1584 (catalog)
Gost tr 1584 (catalog)vikmanam45
14 views1 slide
Kazakhstan building codes 237 by
Kazakhstan building codes 237Kazakhstan building codes 237
Kazakhstan building codes 237vikmanam45
64 views1 slide

Viewers also liked(15)

Aprendizagem validada by Ana Simões
Aprendizagem validadaAprendizagem validada
Aprendizagem validada
Ana Simões468 views
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1) by Melissa Jo Powell
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)
NSH Simulation and Chemotherapy ONS Poster_PRINT VEND (1)
Melissa Jo Powell394 views
Alfonso fontalva.ana moyano by AlfonsoNeyi
Alfonso fontalva.ana moyanoAlfonso fontalva.ana moyano
Alfonso fontalva.ana moyano
AlfonsoNeyi395 views
Flemming nielsen, resultater fra 3 år med den nye læringsplatform by Flemming Nielsen
Flemming nielsen, resultater fra 3 år med den nye læringsplatformFlemming nielsen, resultater fra 3 år med den nye læringsplatform
Flemming nielsen, resultater fra 3 år med den nye læringsplatform
Flemming Nielsen518 views
Gost tr 1584 (catalog) by vikmanam45
Gost tr 1584 (catalog)Gost tr 1584 (catalog)
Gost tr 1584 (catalog)
vikmanam4514 views
Kazakhstan building codes 237 by vikmanam45
Kazakhstan building codes 237Kazakhstan building codes 237
Kazakhstan building codes 237
vikmanam4564 views
Kazakhstan building laws 253 by vikmanam45
Kazakhstan building laws 253Kazakhstan building laws 253
Kazakhstan building laws 253
vikmanam4562 views
Kazakhstan building codes 235 by vikmanam45
Kazakhstan building codes 235Kazakhstan building codes 235
Kazakhstan building codes 235
vikmanam4560 views
Kazakhstan building codes 239 by vikmanam45
Kazakhstan building codes 239Kazakhstan building codes 239
Kazakhstan building codes 239
vikmanam4517 views
Recycling@home ΕΜΠ Μ Κασιδωνη by jk2013
Recycling@home ΕΜΠ Μ ΚασιδωνηRecycling@home ΕΜΠ Μ Κασιδωνη
Recycling@home ΕΜΠ Μ Κασιδωνη
jk2013850 views
Blaed Spence_RESUME+BIO by Blaed Spence
Blaed Spence_RESUME+BIOBlaed Spence_RESUME+BIO
Blaed Spence_RESUME+BIO
Blaed Spence74 views
Assure Method (Wednesday) by tylernicole2
Assure Method (Wednesday)Assure Method (Wednesday)
Assure Method (Wednesday)
tylernicole2223 views
Actividad2 jose walterrengifo by edwin1802
Actividad2 jose walterrengifoActividad2 jose walterrengifo
Actividad2 jose walterrengifo
edwin1802378 views

More from 21cConsultancy_2012

OpenTransportNet: Stimulating Innovation with Open Geographic Information by
OpenTransportNet: Stimulating Innovation with Open Geographic InformationOpenTransportNet: Stimulating Innovation with Open Geographic Information
OpenTransportNet: Stimulating Innovation with Open Geographic Information21cConsultancy_2012
232 views9 slides
The Trend Towards Mobility Service Integration by
The Trend Towards Mobility Service IntegrationThe Trend Towards Mobility Service Integration
The Trend Towards Mobility Service Integration21cConsultancy_2012
225 views11 slides
Open Data Youth Hack by Numbers by
Open Data Youth Hack by NumbersOpen Data Youth Hack by Numbers
Open Data Youth Hack by Numbers21cConsultancy_2012
253 views5 slides
Open Data... Driving Smart Mobility Across Europe by
Open Data... Driving Smart Mobility Across EuropeOpen Data... Driving Smart Mobility Across Europe
Open Data... Driving Smart Mobility Across Europe21cConsultancy_2012
204 views21 slides
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI by
OpenTransportNet Data Hubs: Stimulating Innovation with Open GIOpenTransportNet Data Hubs: Stimulating Innovation with Open GI
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI21cConsultancy_2012
194 views14 slides
eParticipation from Consultation to Collaboration by
eParticipation from Consultation to Collaboration eParticipation from Consultation to Collaboration
eParticipation from Consultation to Collaboration 21cConsultancy_2012
272 views25 slides

More from 21cConsultancy_2012(20)

OpenTransportNet: Stimulating Innovation with Open Geographic Information by 21cConsultancy_2012
OpenTransportNet: Stimulating Innovation with Open Geographic InformationOpenTransportNet: Stimulating Innovation with Open Geographic Information
OpenTransportNet: Stimulating Innovation with Open Geographic Information
Open Data... Driving Smart Mobility Across Europe by 21cConsultancy_2012
Open Data... Driving Smart Mobility Across EuropeOpen Data... Driving Smart Mobility Across Europe
Open Data... Driving Smart Mobility Across Europe
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI by 21cConsultancy_2012
OpenTransportNet Data Hubs: Stimulating Innovation with Open GIOpenTransportNet Data Hubs: Stimulating Innovation with Open GI
OpenTransportNet Data Hubs: Stimulating Innovation with Open GI
eParticipation from Consultation to Collaboration by 21cConsultancy_2012
eParticipation from Consultation to Collaboration eParticipation from Consultation to Collaboration
eParticipation from Consultation to Collaboration
The Sharing Economy and Sustainable Development by 21cConsultancy_2012
The Sharing Economy and Sustainable Development The Sharing Economy and Sustainable Development
The Sharing Economy and Sustainable Development
Improving Innovation Through Open Data - Construction Excellence Annual Confe... by 21cConsultancy_2012
Improving Innovation Through Open Data - Construction Excellence Annual Confe...Improving Innovation Through Open Data - Construction Excellence Annual Confe...
Improving Innovation Through Open Data - Construction Excellence Annual Confe...
The Private Sector and Sustainable Development: Friend or Foe? by 21cConsultancy_2012
The Private Sector and Sustainable Development: Friend or Foe? The Private Sector and Sustainable Development: Friend or Foe?
The Private Sector and Sustainable Development: Friend or Foe?
The Smart City as a Data City - Google Tedx Talk by 21cConsultancy_2012
The Smart City as a Data City - Google Tedx Talk The Smart City as a Data City - Google Tedx Talk
The Smart City as a Data City - Google Tedx Talk
21cConsultancy_20122.6K views
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014 by 21cConsultancy_2012
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014
A Roadmap for 21st Century Innovation - Global eGovernment Forum 2014
eParticipation - From Consultation to Collaboration (Or How to Turn Turtles i... by 21cConsultancy_2012
eParticipation - From Consultation to Collaboration (Or How to Turn Turtles i...eParticipation - From Consultation to Collaboration (Or How to Turn Turtles i...
eParticipation - From Consultation to Collaboration (Or How to Turn Turtles i...
Digital Makes the World Personal: A Roadmap for 21st Century Innovation by 21cConsultancy_2012
Digital Makes the World Personal: A Roadmap for 21st Century InnovationDigital Makes the World Personal: A Roadmap for 21st Century Innovation
Digital Makes the World Personal: A Roadmap for 21st Century Innovation

Recently uploaded

SWOT Analysis of MBM Group by
SWOT Analysis of MBM GroupSWOT Analysis of MBM Group
SWOT Analysis of MBM GroupAriful Saimon
22 views4 slides
Integrating Talent Management Practices by
Integrating Talent Management PracticesIntegrating Talent Management Practices
Integrating Talent Management PracticesSeta Wicaksana
161 views29 slides
Nevigating Sucess.pdf by
Nevigating Sucess.pdfNevigating Sucess.pdf
Nevigating Sucess.pdfTEWMAGAZINE
28 views4 slides
Learning from Failure_ Lessons from Failed Startups.pptx by
Learning from Failure_ Lessons from Failed Startups.pptxLearning from Failure_ Lessons from Failed Startups.pptx
Learning from Failure_ Lessons from Failed Startups.pptxCodeventures
17 views7 slides
Navigating the Complexity of Derivatives Valuation 📈 by
Navigating the Complexity of Derivatives Valuation 📈Navigating the Complexity of Derivatives Valuation 📈
Navigating the Complexity of Derivatives Valuation 📈ValAdvisor
17 views6 slides
Cohen_Summit 2023-FINAL.pptx by
Cohen_Summit 2023-FINAL.pptxCohen_Summit 2023-FINAL.pptx
Cohen_Summit 2023-FINAL.pptxbradgallagher6
36 views45 slides

Recently uploaded(20)

Integrating Talent Management Practices by Seta Wicaksana
Integrating Talent Management PracticesIntegrating Talent Management Practices
Integrating Talent Management Practices
Seta Wicaksana161 views
Nevigating Sucess.pdf by TEWMAGAZINE
Nevigating Sucess.pdfNevigating Sucess.pdf
Nevigating Sucess.pdf
TEWMAGAZINE28 views
Learning from Failure_ Lessons from Failed Startups.pptx by Codeventures
Learning from Failure_ Lessons from Failed Startups.pptxLearning from Failure_ Lessons from Failed Startups.pptx
Learning from Failure_ Lessons from Failed Startups.pptx
Codeventures17 views
Navigating the Complexity of Derivatives Valuation 📈 by ValAdvisor
Navigating the Complexity of Derivatives Valuation 📈Navigating the Complexity of Derivatives Valuation 📈
Navigating the Complexity of Derivatives Valuation 📈
ValAdvisor17 views
2024-cio-agenda-ebook.pdf by Alex446314
2024-cio-agenda-ebook.pdf2024-cio-agenda-ebook.pdf
2024-cio-agenda-ebook.pdf
Alex44631413 views
DEUTSER-03188 Salt Lake Nov 30 Talk with speaker notes[13].pptx by bradgallagher6
DEUTSER-03188 Salt Lake Nov 30 Talk with speaker notes[13].pptxDEUTSER-03188 Salt Lake Nov 30 Talk with speaker notes[13].pptx
DEUTSER-03188 Salt Lake Nov 30 Talk with speaker notes[13].pptx
bradgallagher630 views
Imports Next Level.pdf by Bloomerang
Imports Next Level.pdfImports Next Level.pdf
Imports Next Level.pdf
Bloomerang179 views
Bloomerang Thank Yous Dec 2023.pdf by Bloomerang
Bloomerang Thank Yous Dec 2023.pdfBloomerang Thank Yous Dec 2023.pdf
Bloomerang Thank Yous Dec 2023.pdf
Bloomerang168 views
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program by KaiNexus
Engaging Senior Leaders to Accelerate Your Continuous Improvement ProgramEngaging Senior Leaders to Accelerate Your Continuous Improvement Program
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
KaiNexus93 views
Better Appeals and Solicitations - Bloomerang.pdf by Bloomerang
Better Appeals and Solicitations - Bloomerang.pdfBetter Appeals and Solicitations - Bloomerang.pdf
Better Appeals and Solicitations - Bloomerang.pdf
Bloomerang119 views
On the Concept of Discovery Power of Enterprise Modeling Languages and its Re... by Ilia Bider
On the Concept of Discovery Power of Enterprise Modeling Languages and its Re...On the Concept of Discovery Power of Enterprise Modeling Languages and its Re...
On the Concept of Discovery Power of Enterprise Modeling Languages and its Re...
Ilia Bider16 views
Why are KPIs(key performance indicators) important? by Epixel MLM Software
Why are KPIs(key performance indicators) important? Why are KPIs(key performance indicators) important?
Why are KPIs(key performance indicators) important?
davood_keshavarz_david_keshavarz_criminal_conviction_prison_sentence_judgemen... by morshedislam3
davood_keshavarz_david_keshavarz_criminal_conviction_prison_sentence_judgemen...davood_keshavarz_david_keshavarz_criminal_conviction_prison_sentence_judgemen...
davood_keshavarz_david_keshavarz_criminal_conviction_prison_sentence_judgemen...
morshedislam322 views

Un public service forum & award ceremony 2013 (dr julia glidden)

Editor's Notes

  1. Lagged behind other major economies in embracing the Internet - not least because it was one of the most expensive places in the world for Internet accessHad a non-existent broadband market - ranking 24 out of 32 amongst OECD countries, with take up at just 0.1%Ranked 6th amongst the G7 for business use of IT – with a mere 7% of Board Directors seeing the Internet as a strategic issue for their businessHad only a third of Government services available online - none of which were transactional
  2. Prime Minister Blair gave the OEE three very public challenges at its 1999 inception:Establish the UK as the best environment in the world for e-commerce by 2002Provide Internet access for all who want it by 2005Make all Government services available online by 2005The OOE took a radical decision It is not enough to merely ‘put government services online.’ it was necessary to put the whole society online.
  3. UK Online – the Front OfficeCentral government portal to make online services more accessible, convenient and easy to useBased on ‘Life Episodes’Marketed via a national campaignSupported by over 6,000 centres
  4. Saw a five-fold growth in home Internet access - driven by competition policies which made the country one of the cheapest places in the world to use the InternetAchieved one of the most dynamic broadband markets in the in the world - with a 15,000% increase in home connectionsAchieved pervasive business use of ICTPlaced 75% of Government services online – millions of which were transactionalOvercame severe digital polarisation – from near bottom to top
  5. Commitment from the Top:Labour Party’s 1997 Manifesto Prime Minister Tony Blain and Peter Mandelson 1998/9 publication of the Knowledge Economy White Paper Subsequent decision to create an Office of the e-Envoy
  6. Ian Watmore eGov Unit 2004-2006John Suffolkd CIO 2006Andrew Stott 2009
  7. Focus on technocratic policy and budget, not impactPalpable lack of leadership and visionBelief the job was done!
  8. Opendata.gov Initiative