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Taking the Geek out of             SharePoint        Project Governancewww.21apps.com  @AndrewWoody #spsuk   #rwsbs
CodeCamp / SharePoint Saturday, March 26th 2011
acknowledgments   Management f-LAWS:                                                               Paul Culmsee:How Organi...
Assurance     &Governance
why SharePoint
so why is it like this?
scary-but-true story
I don’t see a tech problem   It’s Not Technology Problem
the celery effect..
what’s the cause
SharePoint knows nothing…
no shared understanding
tech features not outcomes
we need a different view
governance = “to steer”        CodeCamp / SharePoint Saturday, March 26th 2011
steer where?
f-LAW 1THE MORE COMPREHENSIVE THEDEFINITION OF GOVERNANCE IS,      THE LESS IT WILL BE     UNDERSTOOD BY ALL       CodeCam...
Microsoft’s view..
Microsoft’s “overview” doc
Microsoft’s “features” doc
steer where?
steer where?
f-LAW 2 THERE IS NO POINT IN ASKING USERS   WHO DON’T KNOW WHAT THEY   WANT, TO SAY WHAT THEY WANTCorollary: There is even...
knowing versus learning             Cognexus Institute www.cognexus.org
knowing versus learning              Cognexus Institute www.cognexus.org
opportunity driven learning  “The truth about Einstein is he didnt arrive at his famous    equation by complex mathematica...
it took 10 full years!                                E=MC2         1895            1905
SharePoint dark forces
dark & divergent forces        CodeCamp / SharePoint Saturday, March 26th 2011
knowing versus learning              Cognexus Institute www.cognexus.org
f-LAW 4 MOST STATED GOVERNANCEOBJECTIVES ARE PLATITUDES –THEY SAY NOTHING BUT HIDE      BEHIND WORDS      CodeCamp / Share...
governance objectives
Big Hairy Audacious Goal
this is a platitude        it can’t be measured
this isn’t a platitude      We are proving that through better  information management, we can improve  our customer relat...
this isn’t a platitude    “We are proving that we can grow the  organisation while reducing email volumes     and centrali...
a client “vision” story
key takeaway Ensure a shared understanding of the problem              among all participants“The ‘Holy Grail’ of effectiv...
f-LAW 12THE MORE ANALYSTS ARE CONVINCED  THAT THEY EXIST TO TRANSLATE     BETWEEN “I.T” AND “THE BUSINESS”, THE LESS THE P...
CodeCamp / SharePoint Saturday, March 26th 2011
Cynefin framework
complex/wicked problems• The problem is not understood until after  formulation of a solution• Wicked problems have no sto...
analyse tech requirementsfacilitate business outcomes
SharePoint projects are   people projects
technical project Ant-idote
stop talking tech features
use facilitation & visual tools
re-focus your efforts
IdentityRealisation                     Vision               SharePoint              Business Value Delivery              ...
http://bit.ly/Feedback2Ant         CodeCamp / SharePoint Saturday, March 26th 2011
Thanks for your             time & attentionwww.21apps.com  @AndrewWoody #spsuk   #rwsbs
SUGUK Birmingham - Taking the Geek out of SharePoint Governance
SUGUK Birmingham - Taking the Geek out of SharePoint Governance
SUGUK Birmingham - Taking the Geek out of SharePoint Governance
SUGUK Birmingham - Taking the Geek out of SharePoint Governance
SUGUK Birmingham - Taking the Geek out of SharePoint Governance
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SUGUK Birmingham - Taking the Geek out of SharePoint Governance

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SUGUK Birmingham - Taking the Geek out of SharePoint Governance

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SUGUK Birmingham - Taking the Geek out of SharePoint Governance

  1. 1. Taking the Geek out of SharePoint Project Governancewww.21apps.com @AndrewWoody #spsuk #rwsbs
  2. 2. CodeCamp / SharePoint Saturday, March 26th 2011
  3. 3. acknowledgments Management f-LAWS: Paul Culmsee:How Organizations Really Work www.cleverworkarounds.com CodeCamp / SharePoint Saturday, March 26th 2011
  4. 4. Assurance &Governance
  5. 5. why SharePoint
  6. 6. so why is it like this?
  7. 7. scary-but-true story
  8. 8. I don’t see a tech problem It’s Not Technology Problem
  9. 9. the celery effect..
  10. 10. what’s the cause
  11. 11. SharePoint knows nothing…
  12. 12. no shared understanding
  13. 13. tech features not outcomes
  14. 14. we need a different view
  15. 15. governance = “to steer” CodeCamp / SharePoint Saturday, March 26th 2011
  16. 16. steer where?
  17. 17. f-LAW 1THE MORE COMPREHENSIVE THEDEFINITION OF GOVERNANCE IS, THE LESS IT WILL BE UNDERSTOOD BY ALL CodeCamp / SharePoint Saturday, March 26th 2011
  18. 18. Microsoft’s view..
  19. 19. Microsoft’s “overview” doc
  20. 20. Microsoft’s “features” doc
  21. 21. steer where?
  22. 22. steer where?
  23. 23. f-LAW 2 THERE IS NO POINT IN ASKING USERS WHO DON’T KNOW WHAT THEY WANT, TO SAY WHAT THEY WANTCorollary: There is even less point in thinking that you already know what they want CodeCamp / SharePoint Saturday, March 26th 2011
  24. 24. knowing versus learning Cognexus Institute www.cognexus.org
  25. 25. knowing versus learning Cognexus Institute www.cognexus.org
  26. 26. opportunity driven learning “The truth about Einstein is he didnt arrive at his famous equation by complex mathematical reasoning. In fact, he didnt use mathematical or scientific reasoning at all!” CodeCamp / SharePoint Saturday, March 26th 2011
  27. 27. it took 10 full years! E=MC2 1895 1905
  28. 28. SharePoint dark forces
  29. 29. dark & divergent forces CodeCamp / SharePoint Saturday, March 26th 2011
  30. 30. knowing versus learning Cognexus Institute www.cognexus.org
  31. 31. f-LAW 4 MOST STATED GOVERNANCEOBJECTIVES ARE PLATITUDES –THEY SAY NOTHING BUT HIDE BEHIND WORDS CodeCamp / SharePoint Saturday, March 26th 2011
  32. 32. governance objectives
  33. 33. Big Hairy Audacious Goal
  34. 34. this is a platitude it can’t be measured
  35. 35. this isn’t a platitude We are proving that through better information management, we can improve our customer relationship and trust building without over-burdening our staff” it can be measured
  36. 36. this isn’t a platitude “We are proving that we can grow the organisation while reducing email volumes and centralising document storage” it can be measured
  37. 37. a client “vision” story
  38. 38. key takeaway Ensure a shared understanding of the problem among all participants“The ‘Holy Grail’ of effective collaboration is creating shared understanding, which is a precursor to shared commitment” – Jeff Conklin CodeCamp / SharePoint Saturday, March 26th 2011
  39. 39. f-LAW 12THE MORE ANALYSTS ARE CONVINCED THAT THEY EXIST TO TRANSLATE BETWEEN “I.T” AND “THE BUSINESS”, THE LESS THE PROBLEM WILL BE UNDERSTOOD BY ALL CodeCamp / SharePoint Saturday, March 26th 2011
  40. 40. CodeCamp / SharePoint Saturday, March 26th 2011
  41. 41. Cynefin framework
  42. 42. complex/wicked problems• The problem is not understood until after formulation of a solution• Wicked problems have no stopping rule• You cannot prove that all solutions have been considered• Solutions differ based on interests, values and ideology of participants
  43. 43. analyse tech requirementsfacilitate business outcomes
  44. 44. SharePoint projects are people projects
  45. 45. technical project Ant-idote
  46. 46. stop talking tech features
  47. 47. use facilitation & visual tools
  48. 48. re-focus your efforts
  49. 49. IdentityRealisation Vision SharePoint Business Value Delivery Outcomes Solution
  50. 50. http://bit.ly/Feedback2Ant CodeCamp / SharePoint Saturday, March 26th 2011
  51. 51. Thanks for your time & attentionwww.21apps.com @AndrewWoody #spsuk #rwsbs

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