1. 2020 Social
Because Business is Social
 


2. Who Are We
Connecting Solving Building
people problems relationships
Sunil Agarwal Gaurav Mishra Dave Evans
Managing Director CEO Consulting Director
IITD, IIMA, MD of 20:20 IIMB, TAS, Yahoo! Fellow Author of ‘Social Media
Media at Georgetown Marketing: An Hour a Day’
Enabling Designing
innovation applications
Gautam Ghosh Upasana Taku
Consultant Consultant
XLRI, Tech HR, Stanford, PayPal
Organizational Product Management
Development

3. What Do We Do
We build and nurture
online communities for
clients
help them build strong
long-term relationships
with customers,
partners and employees
to catalyze innovation
and drive loyalty and
advocacy.

4. Five Reasons Why
Business is Social
       !
  
Consumer Conversation Collaboration Community Collective
generated Intelligence
content

5. Consumer Generated Content
Your consumers are
authors, photographers
and filmmakers, all Tap into their
rolled into one. creativity and ask them
to interpret your
brand.
Have you
seen this
I love these movie? My
chips! mobile

phone
sucks!

6. Conversations
Your customers,
partners and
employees are talking Listen to them, reach
about you, in public. out to them, engage
them in a two-way
conversation.
Have you
tried this Yes! It
store? rocks!
 

7. Collaboration
People work together
in flow when they
connect with each Create rich profiles
other as people. and shared workspaces
to enable people to
help each other.
How do I
fix this Let me tell
problem? you how!
 

8. Community
Communities come
together around a
shared social object: a Build and nurture a
lifestyle, cause or community platform
passion. around a social object
that is bigger than your
brand.
I love
road
I love trips! I love my
travel! car!


9. Collective Intelligence
Customers, employees
and partners can give Observe their behavior,
you new ideas and ask them for their
insights. ideas, recognize and
reward them for their
contribution.
Here’s
!
Here’s how we
It worked!
an can make
Thank you!
idea! it better!


10. Ask Us How
2020social.com
contact@2020social.com | @2020social on Twitter
gaurav@2020social.com dave@2020social.com
@gauravonomics on Twitter @evansdave on Twitter
gautam@2020social.com upasana@2020social.com
@gautamghosh on Twitter @upasanataku on Twitter