5 Tips on how to Win a 1to1 Media Customer Champion Award

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If you know a business leader who fits the bill of a Customer Champion, please nominate him or her for a chance to become a 2014 1to1 Media Customer Champion. But first, read these five tips to help improve your chances.

For more details visit: http://go.1to1media.com/customerawards

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5 Tips on how to Win a 1to1 Media Customer Champion Award

  1. 1. 5 Tips on how to Win a 1to1 Media Customer Champion Award If you know a business leader who fits the bill of a Customer Champion, please nominate him or her for a chance to become a 2014 1to1 Media Customer Champion. But first, read these five tips to help improve your chances. http://go.1to1media.com/customerawards
  2. 2. People who have successfully implemented technology and strategy are great, but we want people with attitude and whose actions can motivate employees. Customer Champions always makes decisions that are in the best interest of customers. 1. Show Attitude
  3. 3. Did your plan to empower employees lead to an increase in customer retention? Did you get buy-in for a technology investment? Did your efforts to improve service delivery result in an increase in customer satisfaction? Include any strategy or plan that you’ve been a part of that has contributed in small and large ways to customer experience improvements. 2. Highlight Small (or Large) Triumphs
  4. 4. Avoid giving high-level overviews of your customer strategy initiatives. We want to hear the specifics: How did you get the buy-in? What did you do personally to foster organizational collaboration? What specific tactics and strategies did you deploy on the front lines to improve service levels? 3. Give Examples
  5. 5. ROI, ROI, ROI. Winning entries should include quantitative results. Has NPS increased? Has customer loyalty gone up? Have you increased sales? We want numbers. 4. Include Results
  6. 6. Get started today! Deadline is July 14th. Click here to complete the Customer Champions nomination form: http://bit.ly/1qBCTsj For more details visit: http://go.1to1media.com/ customerawards 5. Submit the Form

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