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1and1Mail Quickstart Guide - View Reports

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After you’ve created a perfect email campaign and sent to your loyal clients through 1and1Mail, it’s time to view the reports. The statistics mainly include the delivery status, opens and clicks reports. From the valuable information, you can keep improving your campaigns going forward.

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1and1Mail Quickstart Guide - View Reports

  1. 1. 1AND1MAIL QUICKSTART GUIDE View Reports Company Website: www.yetesoft.com Sales Inquiry: sales@yetesoft.com Technical Support: support@yetesoft.com
  2. 2. What are Included in Reports? After you’ve created a perfect email campaign and sent to your loyal clients, it’s time to view the reports. The statistics mainly include the delivery status, opens and clicks reports. From the valuable information, you can keep improving your campaigns going forward.
  3. 3. Enable Open/Click Tracking Account To track opens and clicks, you must firstly activate your Open & Clicking Tracking account in 1and1Mail “Settings”. (You should receive the account info within 2 business days of purchase.)
  4. 4. Enable Open/Click Tracking - For HTML emails, you can enable the “Open / Click Tracking”. - Click “Send” when everything is set.
  5. 5. Open Reports Window After the task is finished, right click on the task on the “Sent” folder and select “View Reports” to open the reports window.
  6. 6. Select Task Select the task report you want view. In the “Normal” tab, you can get an overview of the email you have sent.
  7. 7. Recipient Tab In the “Recipient” tab, you can see the recipients in the “Email” column, send status in the “Status” column, the sender’s account in the “Sender” column and the time of delivery in the “Send time” column.
  8. 8. Sender Tab In the “Sender” tab, you can see how many emails each account has sent to and their success rate.
  9. 9. Log Tab The “Log” tab basically lists out the all the recipients’ details to make sure you remember who they are.
  10. 10. Download Open/Click Reports Before viewing Open / Click Tracking reports, you must click “Download open/click reports” first to download the open/click data from 1and1Mail server.
  11. 11. Open Tracking Tab In the “Open Tracking” tab, you can see who have opened your email, their open time and total opens. Adjusted Open Rate (AOR) is a combination of Open Rate and Click Rate. It is more accurate. To learn more about AOR, click here.
  12. 12. Click Tracking Tab In the “Click Tracking” tab, you can see who have clicked on which links in your email, their click time and total clicks.
  13. 13. 1AND1MAIL Award-Winning Email Marketing Software View 1and1Mail Video Demo: www.yetesoft.com/demo/ Download 1and1Mail Free Edition: www.yetesoft.com/download/ Upgrade to 1and1Mail Pro Edition: www.yetesoft.com/pricing-editions/

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