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Morgenbooster #74 | Future Financing

Se eller gense Morgenboosteren og få indblik i, hvordan teamet i Danske Banks Future Financing afdeling skaber nye digitale services til bankens erhvervskunder, gennem agile innovation og et forsøg på at lave Digital Disruption inde i maven på en stor virksomhed.

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Morgenbooster #74 | Future Financing

  1. 1. 1508™ CLIENT FUTURE FINANC ING Morten Wischmann Business Lead, Future Financing Danske Bank mowi@danskebank.dk
  2. 2. Ways of working and driving radical innovation in a large corporate Why did we set FF up? How we set FF up? How do we work? - Process - Culture Learnings and ambitions
  3. 3. STEP INTO OUR OFFICE How did we set up Future Financing?
  4. 4. Timeline
  5. 5. How • Matrix reporting to current organization • Cross-functional • Co-located • Fast-moving, performance-driven culture ”Fit for purpose” organization • Sustained senior leadership and engagement • "Lighter" approval and governance processes • Strong focus on delivering customer- & business value and economics ”Fit for purpose” governance
  6. 6. UX IT RISK BUSINESS CO-LOCATION & CO-CREATION FF essence BUSINESS LEAD ON SLACK
  7. 7. Why Relieve the obvious customer pains with the current system. Focus on innovating and developing the core business. Threats from FinTechs and disruption in the industry. Opportunity for strong business case
  8. 8. STP RATE AMOUNT NUMBER OF CASES
  9. 9. PRAGMATIC AGILE How do we work?
  10. 10. We bring the customer close and speak a language they understand – “no banking experience required” We develop and test with customers - every week We learn from looking at others – also startups and Fintechs We have a designated UX team dedicated to ensuring that we build leading customer experiences
  11. 11. Our process Specification Grooming Release Checkpoints Informal classifications Set the crew Set estimations Ask questions Starfighter User stories 1st release Backlog – incl. top20 Definition of done Translations Last session before release Anything missing? Continuous releases Ongoing before and during development Review design Review spec Ask questions
  12. 12. AND WE STICK TO THE HAPPY PATH First we build a skateboard
  13. 13. CULTURE & IDENTITY How do we work?
  14. 14. 1 MISSION 1 COMMON BOARD FULL VISIBILITY
  15. 15. IF USED, KEEP IF NOT, TOSS Testing new tools
  16. 16. CAN-DO ATTITUDE PASSION CRAZY CULTURE We will embody
  17. 17. Learnings Recipe is simple - conducting it not necessarily Top management support is key Combine culture and methodology Coverage small – Impact huge
  18. 18. Ambitions Keep focus and manage high expectation Succession and retention Agile @ scale?
  19. 19. THANK YOU Morten Wischmann mowi@danskebank.dk

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