STAFF TRAINING & CERTIFICATION      Julia Carolina Daud      5209100059
OBJECTIVES Explain the main objectives of training and  certification Discuss what is needed to prepare a training and  ...
THE OBJECTIVES OF TRAINING ANDCERTIFICATION To develop the knowledge and skills new staff To assure conformity to the or...
THE TRAINING AND CERTIFICATION PROCESS Determine the        Determine the      Plan the  professional        professional ...
DETERMINE THE PROFESSIONAL KNOWLEDGE REQUIREMENTSJob Positions :    -System Analyst    -Programmer    -Software developmen...
DETERMINE THE PROFESSIONALTRAINING AND UPDATING NEEDSTraining and updating are determined by  comparison of the staff’s cu...
PLAN THE PROFESSIONAL TRAINING AND UPDATINGPROGRAM Planning training and updating programs for software   engineering  Ne...
DEFINE POSITIONS REQUIRING CERTIFICATION   Some positions required for certification are       Software development team...
PLAN CERTIFICATION PROCESSESObjectives:- To provide a framwork for the thorough  investigation of a candidates qualificati...
PLAN CERTIFICATION PROCESSES (CONT’D)   Typical certification requirements-   Professional education-   Internal Training...
PLAN CERTIFICATION PROCESSES (CONT’D)   Functions of the certification committee-   To perform the certification process ...
DELIVER TRAINING, UPDATING ANDCERITIFICATION PROGRAMS Topics include software engineering, software  quality assurance an...
PERFORM FOLLOW-UP OF TRAINED AND CERTIFIEDSTAFF   The unit responsible for training and certification    should regularly...
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Staff training & certification

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Staff training & certification

  1. 1. STAFF TRAINING & CERTIFICATION Julia Carolina Daud 5209100059
  2. 2. OBJECTIVES Explain the main objectives of training and certification Discuss what is needed to prepare a training and updating program List the main components of a certification programs Explain the objectives of follow-up of trained and certified staff performance and the main soirces of the follow-up data
  3. 3. THE OBJECTIVES OF TRAINING ANDCERTIFICATION To develop the knowledge and skills new staff To assure conformity to the organization’s standards for software products (documents and code) To update the knowledge and sjills of veteran staff in response to developments in the organization To transmit knowledge of SQAprocedures To assure that candidates for key software development and maintenance positions
  4. 4. THE TRAINING AND CERTIFICATION PROCESS Determine the Determine the Plan the professional professional professional knowledge training and training requirements updating needs program Define Plan the Plan positions professional certification requiring updating processes certification program Deliver training, Perform updating and follow-up of ceritification trained and programs certified staff
  5. 5. DETERMINE THE PROFESSIONAL KNOWLEDGE REQUIREMENTSJob Positions : -System Analyst -Programmer -Software development team leader -Programming team leader -Software maintenance technician -Software testerKnowledge and skills of software engineering required:- Software development tools- Programming langauge versions- CASE tool versionsKnowledge of SQA topics required:- Procedures pertaining to the various development and maintenance activities
  6. 6. DETERMINE THE PROFESSIONALTRAINING AND UPDATING NEEDSTraining and updating are determined by comparison of the staff’s current knowledge. The type of training : Training : for new employees, according to their designated assignment Retraining : for employees assigned to new positions or receiving new assignments Updating : for staff members as demanded by their positions
  7. 7. PLAN THE PROFESSIONAL TRAINING AND UPDATINGPROGRAM Planning training and updating programs for software engineering  New personnel are recruited and veteran staff are shifted Planning training and updating programs for SQA topics  Training for new employees and updating veteran staff members
  8. 8. DEFINE POSITIONS REQUIRING CERTIFICATION Some positions required for certification are  Software development team leader  Programming team leader  Software testing team leader  Software maintenance technician  Internal quality auditor The list of positions that require certification naturally varies by firm or organization.
  9. 9. PLAN CERTIFICATION PROCESSESObjectives:- To provide a framwork for the thorough investigation of a candidates qualifications- A demonstration of his or her professional knowledge and skills.
  10. 10. PLAN CERTIFICATION PROCESSES (CONT’D) Typical certification requirements- Professional education- Internal Training Courses- Professional experience in the organization- Assessment of achievements of achievements and ability in periodic appraisals- Evaluation by the candidate’s direct superior- Mentors supervision for a specified period time
  11. 11. PLAN CERTIFICATION PROCESSES (CONT’D) Functions of the certification committee- To perform the certification process on the basis of requests- To follow up certification activities (mentoring)- To update certification requirements- To revise the list of positions requiring certification
  12. 12. DELIVER TRAINING, UPDATING ANDCERITIFICATION PROGRAMS Topics include software engineering, software quality assurance and management skills, as needed by the organization Courses can be short lectures &demonstrations, lengthy courses over several weeks or months Can be conducted by organization’s training unit, academic institutions, vocational institutions.
  13. 13. PERFORM FOLLOW-UP OF TRAINED AND CERTIFIEDSTAFF The unit responsible for training and certification should regularly perform follow-up using: - Collection of regular performance metrics - Questionnaires completed by staff members -Analysisi of outstanding achievements as well as failures - Specialized review of software products

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