A tour operator is usually a person or a company that puts together travel packages. These packages combine travel with normal tourist destinations and are sold in a package.A tour operator is more of a service provider, providing the most convenient option for tourists to visit, stay, as well as leave from the city. He works in coordination with several
The inclusion of the word agent in travel agent gives a clue to the role and functioning of these people2. travel agents are middlemen between tour operators and prospective clients as these people have a client base and are expert in matching tours and vacations according to the needs and requirements of their clients.
travel agents can specialize in a range of destinations and then they can help you narrow down a package for that specific destination or area you are looking to travel to based on your budget, preferred method of travel and interests1.is mostly centered around air travel, though buses, trains, ferries & other forms of transportation are also a factor.
The functions of TAAI depend upon the scope of activities it is invalid in and also size and the location. If the agency is large, the range of activities will be wider, it will have specialized department each having to perform different functions. Some of the major functions of a large travel agency may be classifies as follows
While both tour operators and travel agents are involved in providing a tourist with relaxing and wonderful vacations, there are differences in roles and functions between the two.A travel agent is like a waiter at a restaurant as he welcomes the guests and takes orders that are prepared by the tour operator.Thomas Cook and Cox and Kings are two of the most popular travel agencies of the world.
Difference between tour operator and travel agent
Brija Kumari S
A tour operator is the person responsible for
actual arrangements of transport and
accommodation facilities in any tour or vacations
Responsible for operating and providing vacation
through the contracting, booking and packaging
together of the various components of tour such
as hotel, transportation, meals, guides, optional
tours and sometimes flight.
Many tour operators are considered land only
operators and focus on the aspects of your
package once you have arrived in your
A tour operator (for instance) could be
someone who leads a group around on a bus
or through a museum... with a detailed
knowledge of the subject matter of the area
Tour operators focus on a select
concentration of destinations.
A tour operator is like a service
provider, providing the most convenient
option for tourists to stay, visit, as well as
leave from the city. A tour operator owns a
high volume of travel services across
carriers, services and accommodation
Arranging a tour
Advice on sightseeing
Evaluate the options available
Sales and marketing
Taking care of a glitch
travel agent sells attractive tour packages
to people interested in vacations
agents are middlemen between
tour operators and prospective clients.
Travel agent to have them book a cruise or flights and
hotel and maybe activities to a destination.
Travel agents hold the role of selling and administering
packages from various tour operators to their personal
clients based on what they’re looking for and what
package suits each client best.
Travel agents can specialize in a range of destinations .
Travel agents will work directly with the tour operator.
A travel agency essentially provides three main services:
transportation, lodging & package trips/cruises.
Transportation provided by travel agencies.
of Travel Information
Preparation of Itineraries
Liaison with provider of services
Planning and Costing Tours
Provision of Foreign Currency
A travel agent has many vacation packages under
his belt, and he suggests or recommends tour
plans to their clients based upon their budgets
and other requirements.
With a tour operator taking up the bulk of the
responsibilities, his fee is obviously much greater
than that of a travel agent.
With the advent of the internet, more tour
operators have obliterated the need of travel
agents and are directly providing their services
to their clients.
A tour operator has the responsibility to look
after the finer details of a vacation or tour such
as hotel, accommodation, meals, conveyance
operators are like wholesalers, and
travel agents are the retailers.
A tour operator makes the package holidays
up and the travel agents sells them on.