Communication Overview

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Communication Overview

  1. 1. COMMUNICATION OVERVIEW Chapter 1
  2. 2. OBSTACLES <ul><li>Know-it-all </li></ul><ul><li>Complexity </li></ul>
  3. 3. COMM. DEFINITION <ul><li>p. 4 “Communication is the process by which individuals use symbols , signs , and behaviors to exchange information. </li></ul>
  4. 4. COMM. FUNCTIONS <ul><li>Affiliation </li></ul>
  5. 5. COMM. FUNCTIONS <ul><li>Goals </li></ul><ul><li>Influence </li></ul>
  6. 6. COMM. CHARACTERISTICS <ul><li>Symbolic </li></ul>
  7. 7. COMM. CHARACTERISTICS <ul><li>Shared Code </li></ul>
  8. 8. COMM. CHARACTERISTICS <ul><li>Culturally Bound </li></ul>
  9. 9. COMM. CHARACTERISTICS <ul><li>Arbitrary? </li></ul>
  10. 10. COMM. CHARACTERISTICS <ul><li>Intentionality </li></ul><ul><li>Ubiquitous </li></ul>
  11. 11. COMM. CHARACTERISTICS <ul><li>Contextual – Not Transactional Label </li></ul>
  12. 12. COMM. COMPETENCY <ul><li>Process </li></ul><ul><li>Appropriate & Effective </li></ul><ul><li>Skills </li></ul>
  13. 13. COMM. MODELS <ul><li>Linear Model – Sender Focused </li></ul>
  14. 14. COMM. MODELS Interaction – Turn-Taking (Feedback Loop)
  15. 15. COMM. MODELS <ul><li>Transactional – Simultaneous Exchange </li></ul>
  16. 16. COMMUNICATION CONTEXTS <ul><li>Interpersonal </li></ul><ul><li>Small Group </li></ul><ul><li>Public Speaking </li></ul><ul><li>Mass & Mediated </li></ul><ul><li>Intercultural </li></ul><ul><li>Organizational </li></ul><ul><li>Health </li></ul><ul><li>Gender </li></ul>

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