The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 80407, 9727...
EMPLOYEE
TRAINING
AND DEVELOPMENT

Why bother?

Lets explore!!!!!
BENEFITS TO
EMPLOYEES AND EMPLOYER
 Increased job satisfaction and morale among
employees, therefore increased productivi...
BENEFITS TO
EMPLOYEES AND EMPLOYER
 Increased innovation in strategies & products

 Reduced employee turnover
 Enhanced...
WHAT TO TRAIN FOR
 Value addition
 Performance improvement
 Promotion

 Internal and external customer satisfaction
 ...
ARE WE PREPARED
FOR THE FUTURE?
 Without proper training; are we setting
ourselves and our staff up to fail?

 Should tr...
DO WE NEED TO
WORK ON IT????
WE ARE:
The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 804...
Brief
description of
some of our
programs:
PERSONALITY DEVELOPMENT/PERSONAL
B R A N D I N G F O R C A R E E R S S U C C E S S - 2 DAY S

Contents:
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

Wha...
A R E YO U R E A DY F O R S U C C E S S
( S K I L L S E M P L OY E R S W A N T ) - 1 DA Y

Contents:








Profes...
COMMUNICATION SKILLS FOR SALES
& S E RV I C E P R O F E S S I O N A L S - 1 DA Y

Contents:
 What is Communication?
 The...
HOW TO
BUILD RAPPORT WITH CUSTOMERS ,
FA M I LY M E M B E R S & F R I E N D S

Contents:
Rapport Building:
1.
2.
3.
4.

Wh...
BUSINESS COMMUNICATION -POWERFUL
BUSINESS LETTER & E-MAIL WRITING
S K I L L S - 1 DA Y

Contents:






What is Commu...
I N T E R P E R S O NA L S K I L L S
– 1 DAY
Contents:
 Assessing your Ability to Deal with People
 Group Interactive Sk...
T I M E M A NA G E M E N T O R H OW TO
B E A T I M E M A NA G E R – 1 DAY
Contents:
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


Characteristics o...
STRESS MANAGEMENT
– 1 DAY
Contents:


What is Stress? Optimum Stress level



Your Personality & Stress



Symptoms of ...
COMMUNICATION SKILLS
– 2 DAY S
Contents:









What is Communication?
The Process of Communication
When Communi...
TEAM BUILDING – 2 DAY S
Contents:







Johary’s Window
Group Vs Teams
Attitude required to build Team
12 C’s of th...
LEADERSHIP
TECHNIQUES – 2 DAY S
Contents:

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







What is Leadership?
Leaders Vs Managers Vs Followers
Test you...
EFFECTIVE PRESENTATION
SKILLS-1 DAY
Contents:
 What are Public Speaking Skills?
 Body Language in the presentations
 Wh...
O U R P RO - B O N O WO R K S H O P S
F O R E D U C A T I O NA L I N S T I T U T E S
1. ‘Shine Under Stress’
(How to Face ...
& many
other soft skills
training program
as per your need.
Partial list
of the institutes
where we have
conducted our
workshops/training
programs:
Bombardier Transportation Ltd

Sharma Orthopedic (P) Ltd.

Gujarat Gas Limited

Net Web Technologies (P) Ltd

Gujarat Ener...
Ambe Vidyalaya (M S Hoste)l

Sri Satya Sai Vidayalaya

Shreyas Vidayalaya,

Baroda Public Schools,

Utkarsh Vidayalaya,

S...
The English Academy
305-Helix Complex
Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005
Gujarat (India)
(M) 88666 80407, 9727...
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The english academy introduction

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The english academy introduction

  1. 1. The English Academy 305-Helix Complex Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005 Gujarat (India) (M) 88666 80407, 97279 19756, (E-mail) englishacademybaroda@gmail.com Visit us at: http://indiamart.com/english-academy/ Corporate Training │ Personality Development │ Mentoring │ Hand Holding
  2. 2. EMPLOYEE TRAINING AND DEVELOPMENT Why bother? Lets explore!!!!!
  3. 3. BENEFITS TO EMPLOYEES AND EMPLOYER  Increased job satisfaction and morale among employees, therefore increased productivity  Increased employee motivation  Increased efficiencies in processes, resulting in financial gain  Increased capacity to adopt new technologies and methods
  4. 4. BENEFITS TO EMPLOYEES AND EMPLOYER  Increased innovation in strategies & products  Reduced employee turnover  Enhanced company image  Risk management, e.g., training about sexual harassment, diversity training
  5. 5. WHAT TO TRAIN FOR  Value addition  Performance improvement  Promotion  Internal and external customer satisfaction  Standards for professional competency
  6. 6. ARE WE PREPARED FOR THE FUTURE?  Without proper training; are we setting ourselves and our staff up to fail?  Should training be mandatory for supervisory all positions ?  If so, what do need to do to make this happen?
  7. 7. DO WE NEED TO WORK ON IT????
  8. 8. WE ARE: The English Academy 305-Helix Complex Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005 Gujarat (India) (M) 88666 80407, 97279 19756, (E-mail) englishacademybaroda@gmail.com Visit us at: http://indiamart.com/english-academy/ Corporate Training │ Personality Development │ Mentoring │ Hand Holding
  9. 9. Brief description of some of our programs:
  10. 10. PERSONALITY DEVELOPMENT/PERSONAL B R A N D I N G F O R C A R E E R S S U C C E S S - 2 DAY S Contents:        What is Personality Determinants of Personality Know your Personality Positive Thinking How to Build Positive Self-esteem SWOT analysis How to handle Adversities
  11. 11. A R E YO U R E A DY F O R S U C C E S S ( S K I L L S E M P L OY E R S W A N T ) - 1 DA Y Contents:        Professional’s life vs. Student’s life Hard Skills vs. Soft Skill (for our success) You are being judged all the time How to create good impression Four universal laws for success A new perspective for success Why think big for success
  12. 12. COMMUNICATION SKILLS FOR SALES & S E RV I C E P R O F E S S I O N A L S - 1 DA Y Contents:  What is Communication?  The Process of Communication  Words have power (Words which invite action, words which irritate & words which motivate)  Words & phrases which sales & service professional should use  Words & phrases which sales & service professional should not use
  13. 13. HOW TO BUILD RAPPORT WITH CUSTOMERS , FA M I LY M E M B E R S & F R I E N D S Contents: Rapport Building: 1. 2. 3. 4. What is rapport & importance of rapport? How to develop rapport with any one. How to improve body language for better rapport building. 27 ideas call centre agents use to develop rapport. Instant Rapport Building: 5. How sales & service professionals can use mimicking & mirroring to develop instant rapport. 6. How to use emotional triggers to develop instant rapport. 7. How to use your aura to develop instant rapport.
  14. 14. BUSINESS COMMUNICATION -POWERFUL BUSINESS LETTER & E-MAIL WRITING S K I L L S - 1 DA Y Contents:      What is Communication? Basic Writing Skills Types of business letter Advantages & disadvantages of e-mails 10 ways to be polite & yet effective in business writing  How to write powerful e-mails  Precautions while writing e-mails
  15. 15. I N T E R P E R S O NA L S K I L L S – 1 DAY Contents:  Assessing your Ability to Deal with People  Group Interactive Skills – Initiating Skills, Supporting Skills, Clarifying Skills  Your Interaction – making requests, refusing requests, giving advice, disagreeing, interrupting, bridging etc  The difficult Personality Types
  16. 16. T I M E M A NA G E M E N T O R H OW TO B E A T I M E M A NA G E R – 1 DAY Contents:           Characteristics of Time Pareto Principle/Parkinson’s Law Have you done Job Analysis of your Job? What are Time Wasters? What is Procrastination? Time Management Tools Personal Goal Setting Delegation Theory of Time Management by Stephen R Covey Day-to-day Time Management Techniques
  17. 17. STRESS MANAGEMENT – 1 DAY Contents:  What is Stress? Optimum Stress level  Your Personality & Stress  Symptoms of Stress  Identifying likely Stressors  Five ways of Dealing with Stress  Anger – combat with the enemy within
  18. 18. COMMUNICATION SKILLS – 2 DAY S Contents:         What is Communication? The Process of Communication When Communication should happen? Barriers in Communication Questioning Skills Listening Skills Telephone Techniques Business Writing Skills
  19. 19. TEAM BUILDING – 2 DAY S Contents:       Johary’s Window Group Vs Teams Attitude required to build Team 12 C’s of the Team Types of Dysfunction in a Team Five Dysfunctions of the Team
  20. 20. LEADERSHIP TECHNIQUES – 2 DAY S Contents:          What is Leadership? Leaders Vs Managers Vs Followers Test your Leadership Potential Your Personality – Conduit of Leadership Team Leadership Getting Organized Problem solving Leadership & Conflict Resolution Assertiveness and Leadership
  21. 21. EFFECTIVE PRESENTATION SKILLS-1 DAY Contents:  What are Public Speaking Skills?  Body Language in the presentations  What to handle questions in the presentations  How to conduct presentations  How to create powerful ppts
  22. 22. O U R P RO - B O N O WO R K S H O P S F O R E D U C A T I O NA L I N S T I T U T E S 1. ‘Shine Under Stress’ (How to Face Exams Without Fear) 2. ‘Overcome Fear to Speak & Write in English’ 3. ‘Are You Preparing for Success or degree?’
  23. 23. & many other soft skills training program as per your need.
  24. 24. Partial list of the institutes where we have conducted our workshops/training programs:
  25. 25. Bombardier Transportation Ltd Sharma Orthopedic (P) Ltd. Gujarat Gas Limited Net Web Technologies (P) Ltd Gujarat Energy Transmission Co. Ltd. Deepak Nitrite Ltd Madhya Gujarat Vidyut Company Ltd.) Flexican Bellows & Hoses Ltd. Gujarat Energy Training & Research Institute Esquire Machines (P) Ltd Electrotherm (India) Ltd. Anwesha Engineering & Construction Company Gujarat Energy Training & Research Institute SIS Telcom Puckaro Figelhom Ltd (an ABB Company) Postal Training Center Puriflair Ltd, Tecso Global Collabra Technologies (P) Ltd Omnova Industries (India) Pvt Ltd. Gujarat Liqui Pharma Caps (P) Ltd Bhagia Institute of Construction Management Rightways Solution India (P) Ltd. & many more Industries/Companies
  26. 26. Ambe Vidyalaya (M S Hoste)l Sri Satya Sai Vidayalaya Shreyas Vidayalaya, Baroda Public Schools, Utkarsh Vidayalaya, Sigma Group of Institutes Shannon School Sumandeep University IIAEC Kendriya Vidyalayas, Gujarat Public School S R Luthra College of Management Studies Baroda High School G H Patel College of Engg& Technology Arena Animation Tejas Vidayalaya, Aptech Shri Narayan Guru School Baroda Medical College Bharati Vidyapeeth (Deemed University) Bright Day Scool, Mira Public School, Bhavan’s School, District Teachers Training Center Educational Institutes
  27. 27. The English Academy 305-Helix Complex Nr. Hotel Kansar, Sayajigunj, Vadodara-390 005 Gujarat (India) (M) 88666 80407, 97279 19756, (E-mail) englishacademybaroda@gmail.com Visit us at: http://indiamart.com/english-academy/ Corporate Training │ Personality Development │ Mentoring │ Hand Holding

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