Zwana Unicom CommuniGate Systems Generic Carrier Presentation

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Here\'s useful information on how your telco or ISP can earn VAS income from the SME market using CommuniGate Systems\' carrier grade unified communications solutions.

In a world of decreasing per GB access network income and increasing activity by over-the-top providers like Skype, GoogleVoice and Fring, CommuniGate Systems\' solutions allow you to earn income from your access network clients as well as from clients using 3rd party access networks.

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Zwana Unicom CommuniGate Systems Generic Carrier Presentation

  1. 1. New Opportunities for Carriers / ISPs from CommuniGate Systems January 2011CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  2. 2. Agenda• Background – Cloud telecoms - the new competition to operators• Overview of CommuniGate Systems• Introduction to CommuniGate Systems’ UC Centrex product – Overview – Value propositions to carriers • SAAS Unified Communications to SMEs • Mobile Office Experience to SMEs • Compete with Google Voice & Skype • ‗Liberated IPTV Services‘ • HD Voice• How CommuniGate System’s products fit into an IMS environment• Value add and benefits of CommuniGate Systems’ products to Carriers / ISPsCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  3. 3. Cloud Telecoms:The New Competition to Operators ―Internet-based voice services, like Skype, account for another, longer- term challenge to international carriers. Cross-border traffic routed by Skype, by far the largest provider of Internet-based voice communications, is projected to grow by an astonishing 45 billion minutes in 2010—more than twice the volume added by all of the world‘s phone companies, combined.‖ - TeleGeography January 2011 CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  4. 4. Cloud Telecoms:The New Competition to Operators• Service providers‘ networks are becoming bitpipes• Cloud based service providers provide operators‘ clients with useful easy to use applications• Operators are thus losing the relationship with their clients• Operators also aren‘t able to earn VAS income from clients• While being locked in to reducing data ARPUs• Applications are becoming more important than networks CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  5. 5. Overview of CommuniGate Systems• Exceptional Corporate History – Founded over 19 years ago – Profitable for over 15 years – Worldwide presence, with offices in the USA, Italy, Germany, France, UK, Japan, Taiwan and Russia• Exceptional Technology – 170 million users depend upon us daily! – Powers 9 Tier-1 carriers and over 250 Tier-2 carriers globally – Record setting performance, reliability and scalability – Readily extensible and easy to integrate• Exceptional Simplicity – Rapid deployment with ASP/Hosted and in-house options – Platform agnostic; any desktop, any server. – Compact, efficient and easy to operateCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  6. 6. CommuniGate Systems’ Clients Include:CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  7. 7. UC Centrex Feature OverviewThe complete hosted unified communications solution• SIP compatible (including IMS backplane) high-density multi-tenancy Unified Communications platform with click-to-install simplicity• Complete business class messaging support including e-mail instant messaging (IM), voice mail and video• Pronto! – a Flash based portal/IMS-RCS unified messaging interface built with Adobe Flex, deployed in the browser with Adobe Flash Player and to the desktop with Adobe AIR – Pronto! enables you to sell value-added services under your brand to business subscribers anywhere – One unified experience across web, desktop and mobile devices• Powerful IP PBX to support all business telephony requirements, including a Class 4 & Class 5 soft-switch, session border controller and personalised IVRs CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  8. 8. UC Centrex Feature OverviewThe complete hosted unified communications solution• High Definition (HD) Voice for exceptional voice clarity• File sharing and document storage from both the desktop and mobile devices• Shared calendars, contact backup, groupware• Mobile synchronization for email, calendars, contacts, files and more• Powerful multi-tenant administration, management and reporting tools• Comprehensive domain based provisioning, user and service management tools• Customizable self-care user interface• High availability with all-active, dynamic cluster support …and much more… CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  9. 9. Pronto! – the Universal Desktop Client Flash-based, zero-install, run anywhere universal desktop client• The only zero-install Unified Communications desktop client that works on any desktop or laptop computer• Modular to deliver the services you want• Mobile, Web & Desktop clients• Built on Flash technology, Pronto! requires zero installation and runs across virtually any Flash enabled device including desktops, laptops, netbooks or even TV Set Top Boxes (STBs) CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  10. 10. Pronto! – the Universal Desktop Client One Application. One Experience. Anywhere• Integrates all types of communication into a single dashboard• White label to grow your brand• fully customizable• HD VoIP softphone• Conference calling• Email• Secure business grade IM• File storage & sharing with WebDAV for Windows/Mac compatibility• Calendar Sharing• Personal and group contact lists• RSS Feeds CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  11. 11. Pronto! – the Universal Desktop Client• High definition media including photos, video and audio• Whiteboarding*• Multi-party video calling / conferencing*• Social networking including Facebook, Twitter and Flickr• Business process integration• Integration with SalesForce CRM*• Desktop integration• Open API and SDK for custom developments• * Available Feb 2011 CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  12. 12. UC Centrex Value PropositionsUC Centrex enables you to deliver distinctive, compellingand revenue generating services to:• Small and Very Small Businesses 100,000s of them (2-50 employees), with• No IT departments or very little IT Depending on your skill, at services• Prices they can afford and are willing to payCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  13. 13. A carrier-grade hosting platform todeliver small business applicationsand servicesUnified Communication for the SMB:• Blackberry Style Services• Groupware and collaboration• HD Telephony & mVoIP• Vertical application integration, e.g.: – Tax and Accounting Software – Practice Management SoftwareCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  14. 14. One Number HD Voice FMC CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  15. 15. • A Value Proposition for BlackBerry Style Services for Everyone In other words, an … Easy to sell, well-understood value offering Push mail, contact & calendar synchronization For virtually any smartphoneCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  16. 16. Beyond BlackBerry …Push Mail, Calendar and Contact Sync Plus everything needed for the complete office solution•File storage and sharing•Desktop client•HighDef (HD) Voice roadwarrior VoIP•Groupware & Messaging, including – Email, Instant Messaging, Calendar subscriptions and sharing, File sharing•CRM integration•3rd Party applications via SDKs and APIs CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  17. 17. Differentiated, Compelling Services Blackberry Style services Beyond Blackberry Revenue Boosters Sticky Services •SMS & IM Core Services •Domain hosting •Backup services • Email •Calendar sharing •Data & File storage • Calendar Sync •Phone number •Concierge & virtual • Contact Sync management assistants •Conference calls •Website & eCommerce TimeCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  18. 18. How it fits in your network BSS/OSS Billing Customer Care Your Data Centre 100,000s 1,000,000sCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  19. 19. ..or with a hosting partner BSS/OSS Billing Customer Care Hosted Data Your Data Centre Centre 100,000s 1,000,000sCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  20. 20. High Performance Low Risk Simplicity Admin & selfcare  Low hardware requirement  Highly configurable, delegate or manage what you want  Full training and 24x7 support Admin & Self care  Rapid time to market 3rd Party client support Mobility  Same feature set as other Roadwarrior VoIP vendors, combinedFile storage & sharing Mobility File sharing & Expensive hardware storage Complex scaling IM Presence Multiple support skill sets email IP Telephony IP Increased time to market IP Telephony IP PBX PBXOther ―unified‖ solutionsCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  21. 21. Competing with Google Voice, Skype Fring CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  22. 22. Competing with Google Voice, Skype Fring • Skype-like Communicator mode • Feature rich HD telephony experience • Conference Calling • IM File Transfer • Delivered over Web 2.0 • For virtually any computer platform, Mac, Linux computer or PC CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  23. 23. Competing with Google Voice, Skype Fring CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  24. 24. Competing with Google Voice, Skype Fring CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  25. 25. ‘Liberated IPTV Services’ • Pronto! on Flash enabled set-top boxes allows expansion or new applications to snap into the server or UI as modules • Enables carriers to build modular services such as delivering VideoMail, IPTV or Video on Demand (VOD) to subscribers • Allows a subscriber to manage their PVR and access their channels and VOD content on any H.264 enabled video device anywhere that has Internet accessCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  26. 26. HD Voice • Supports GIPS iSAC, G.722, G.722.2 (AMR-WB) • Differentiation of services • Customer growth and retention • More effective network utilisation • Use of network to provide paying value added services instead of just being a bitpipe to 3rd party service offerings • Greater customer satisfaction • FMC opportunitiesCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  27. 27. CommuniGate Products in an IMS Environment• IMS Application Server UCCentrex• Lightweight IMS core UCCentrex• IMS Client Pronto! CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  28. 28. Value Add and Benefits for Carriers / ISPs • POS SMB VAS: Easy to sell value added services for your hard-to-reach SMB customer, in volume at the point of sale • Unbeatable ROI: Low CAPEX and OPEX, with high value end user services • Efficiently Scalable: Massively scalable, high density platform with linear, predictable costs • Ultimately Reliable: Zero planned-downtime dynamic clusters achieve 99.999% in even non-carrier environments CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  29. 29. Value Add and Benefits for Carriers / ISPs • Carrier-Friendly: Avoid the bitpipe, keep control of your customer, your brand and your revenues – Retain your client relationship – Conversion of your access networks from bitpipes to value add enablers – Provide value add services to your clients using access networks of other service providers • Revenue generation from provision of SaaS unified communications to SME‘s and consumer market – e.g. FMC via single DID – Affordable roaming alternative for your clients – User friendly mobile VoIP client and local call costs for Diasporas calling family • Enables you to provide your clients with nomadic voice services using your existing VoIP infrastructure CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  30. 30. Value Add and Benefits for Carriers / ISPs • Revenue generation from provision of ‘BlackBerry like’ services to your business users who don‘t use BlackBerry devices • Income generation from delivery of 3rd party providers’ content via the Pronto! portal as per Two-Sided telecoms business model CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  31. 31. Some Information on User Implementations HD Voice • GO Telecom (Ethihad Atheeb) www.communigate.com/main/news/news_article_01272011.html • Deutsche Telekom ICSS MyCommsuite www.deutschetelekom-icss.com/dtag/cms/contentblob/ICSS/en/969380/blobBinary/Capacity- MyCommsuite.pdf • Smartworld www.smart-world.ae/shuc/index.aspx Others • Smarter Mobile www.smartermobile.com/sNet_smarterOffice.php • MC-link www.mclink.itCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com
  32. 32. Conclusion Create your free trial now and sync your iPhone at www.mobileoffice.biz or Contact us at www.zwana.net for further informationCommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com

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