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Complete fy2007 2008adoptedkra_strategicplan

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    Complete fy2007 2008adoptedkra_strategicplan Complete fy2007 2008adoptedkra_strategicplan Document Transcript

    • ADOPTED BUDGETK E Y R E S U LT A R E AS T R AT E G I C P L A N FISCAL YEAR 2 0 0 7 -2 0 0 8 A culture of excellence where people get the best every day.
    • KRA Strategic PlanMayor’s LetterKey Result Area Strategic Plan (Introduction) .....................................................................................3KRA Funding SummariesKRA Total Resources.......................................................................................................................9KRA Capital Resources ....................................................................................................................10KRA Operating Resources................................................................................................................11KRA Capital Projects .......................................................................................................................12Key Result AreasOne Fresno ....................................................................................................................................39Public Safety ..................................................................................................................................47Education .......................................................................................................................................53Customer Service............................................................................................................................57Economic Development ...................................................................................................................67Resource Management....................................................................................................................69 Table of Contents
    • MAYOR ALAN AUTRYSeptember 30, 2007To the Citizens of Fresno and Members of the City Council:As a public servant, there are few things more important than being entrusted with the people’s money.The thought of not stretching every dollar to its maximum should send shivers up the spine of everymunicipal employee and if it doesn’t, then a trust has been betrayed and the job we have sworn to do isincomplete. That is why my administration has implemented an operations system that is designed tocapitalize on intra and inter-departmental efficiencies. We call our system “The New Normal” and it hasrevolutionized our business strategy. We are now an Outcome Focused Government rather than anorganization that is driven and defined by its processes. We believe that we will provide better service tothe people of Fresno (and more of it) through a system that is based on the fundamental belief that teameffort is more productive than a singular approach.The value of our system is in its simplicity.First, we identified three basic Key Objectives by which all decisions are evaluated:CUSTOMER SATISFACTIONEMPLOYEE SATISFACTIONPRUDENT FINANCIAL MANAGEMENTOur challenge is to maintain our key objectives in constant balance so that one does not overwhelmanother. For example, we would not sacrifice customer satisfaction simply to make our balance sheetlook better.Second, we decided on six categories in which we would concentrate effort. We call them KEYRESULTS AREAS (KRA): One Fresno Customer Service Public Safety Economic Development Education Resource Management CITY OF FRESNO CITY HALL 2600 FRESNO STREET FRESNO, CALIFORNIA 93721-3600 (559) 621-8000 FAX (559) 621-7990
    • September 30, 2007Page 2Each KRA is administered by a group of inter-departmental leaders called a KRA Cabinet. Their job is toset goals, agree on strategies and take action. This team approach to problem solving and servicedelivery takes advantage of the strengths, knowledge and resources of a Combination of departmentsrather than the “old normal” of departments being separate and distinct entities with little if anyinteraction with one another.Third, we have invested in a variety of implementation tools that are designed to specifically attain ourgoals. For example, we now have the ability, through an investment in two new software programs, totrack, analyze and manage the time and activity of our staff. This allows us to be proactive rather thanreactive to fluctuations in service needs. We have invested in an ongoing customer and employeesatisfaction survey program that helps us focus on issues that are most important to our customers andemployees. We have implemented a Pay for Performance program that rewards accomplishments thatare above and beyond basic expectations. Furthermore, we will continue to look for methods,procedures and innovations that will support our commitment to be … “A Culture of excellence WherePeople Get the Best Every Day.”Our FY 2008 Budget is a calculated reflection of the New Normal and is designed to make the most ofevery one of our precious resources. Please take a moment and review our KRA book and see foryourself how we are using your hard earned dollars.Sincerely,ALAN AUTRYMayor
    • CITY OF FRESNO KEY RESULT AREA STRATEGIC PLANThe Key Result Area (KRA) Strategic Plan is the foundation upon which the FY 2008 Adopted Budget is built. The Plan clearlyillustrates the vision and goals of the City as outlined in the six KRAs: • One Fresno • Public Safety • Education • Customer Service • Economic Development • Resource ManagementTaken in total, the goals, strategies and tactics within each KRA, form the roadmap or game plan, for the organization.The KRA Strategic Plan highlights the major initiatives and policies being undertaken throughout our organization. It is not or-ganized along departmental lines. Rather, it is reflective of the contributions made by each department toward the accomplish-ment of our three Key Objectives: • Customer Satisfaction • Employee Satisfaction • Financial ManagementThe Adopted Budget compliments the KRA Strategic Plan in that it provides the detail that links the documents together. It ispresented in a traditional format by department, based on the City’s accounting structure. Taken together, the Adopted Budgetand the KRA Strategic Plan provide a comprehensive process that achieves specific outcomes, while also maintaining the im-perative balance of our Key Objectives.The driving force behind the KRAs are the KRA Cabinets which are comprised primarily of the Assistant City Managers, Depart-ment Directors, the Budget Manager and Assistant Department Directors. A KRA Cabinet has been formed for each of the sixKRAs and the members are responsible for creating, evaluating modifying and monitoring the goals, strategies and tactics forthe KRA Cabinet to which they are assigned. Each department is represented in multiple KRAs, which creates an environmentthat blurs departmental lines and promotes teamwork. This Cabinet approach fosters innovation and provides a mechanism foranalysis and improvement. The KRA Cabinet teams are the guiding force behind our vision, and are the dream makers for newgoals so that we remain focused on constant improvement, success and a culture of excellence.During this past year, the KRA Cabinets have been meeting regularly on important cross-departmental issues, and there hasbeen much progress on important goals and strategies.The KRA Cabinets began the year by analyzing the goals and strategies developed during the intensive, two-day session facili-tated by partner consultants from The Pacific Institute. The Cabinets made amendments to the KRAs, evaluated deadline dates,and, most importantly, drafted tactics for “who would do what by when” to achieve the goals.After the KRAs were thoroughly analyzed, the KRA Cabinets began to delve into the substantial issues of what inter-agency,cross-departmental cooperation would be necessary to achieve the goals. They discussed major issues and opportunities re-lated to each goal and several Cabinets created “mini-groups” to solve certain specific problems. Introduction 3
    • CITY OF FRESNOFor example, the Resource Management Cabinet created a team to create a Citywide contract template to expedite standardagreements and reduce legal time and expenses. The One Fresno Cabinet developed a team to concentrate on transportationissues such as Measure C.Most departments contribute, in one way or another, to almost every KRA. In keeping with the KRA Strategic Plan, no one de-partment is an island – each one has goals that require inter- and intra-agency cooperation. This year we saw a quantum leapin teamwork and cross-departmental coordination.In the third quarter of FY 2006 we performed two very vital surveys. One provided the outcome for Customer Satisfaction im-provement and the second provided the follow-up for Employee Satisfaction improvement. Analysis of the survey data will de-termine in large part how the KRA Cabinets focus their attention in the upcoming fiscal year. Annual follow-up surveys will beconducted to measure improvement.This Key Result Area Strategic Plan (KRA) and FY 2007 Adopted Budget are a result of our NEW NORMAL atwork, as discussed below. A NEW NORMALWhen Alan Autry was elected Mayor of the City of Fresno in 2001, he brought with him a perspective that would change thelives of its people. He predicted that Fresno would be renowned throughout the country for its rebirth. He envisioned an or-ganization that truly cared for its community, as he proclaimed a mission that would become the basis by which we would cre-ate our innovation. The Mission: “A united City working together to ensure equal access to opportunity, education and qualityof life for every man, woman and child regardless of their race, religion, age or socio-economic status”.Like other municipal organizations, we were steeped in conventional methods and procedures. In fact, it could be said that ourprocesses had become our products. Without meaning to, we had sequestered ourselves from the very people we were boundto serve. Instead of focusing on outcomes that were in sync with organizational and community objectives, we maintained aharmonious relationship with the status quo.But municipal government was in the throes of transformation, and it was clear that we were in danger of being left in the wakeof other faster moving, highly competitive organizations if we didn’t act quickly to change our current reality. What had beenaccepted as “normal” was now outdated, and if we were to compete, significant cultural, organizational and strategic changewas inescapable. In short, we had to create a “NEW NORMAL” for how we conducted the business of the people.While “normal” for most governments is to be bound in process, Fresno’s NEW NORMAL envisions the ends and invents themeans. When faced with challenges, we no longer look at the incremental steps on the way up the mountain but rather, focuson and clarify the “ideal” at the end of the trek and find solutions for getting there along the way.The move to a NEW NORMAL was planned and carefully constructed in a series of sequential elements. No attempt was madeto implement any element out of sequence or on its own. To do so would have corrupted the system and meant a return to theold normal. Each element is specifically designed to motivate specific behaviors, and therefore, all elements are necessary forthe NEW NORMAL to take hold.We began a defined and sequenced process to put into place a system that would help facilitate changes to our culture. Thefoundation for our NEW NORMAL started with a partnership with The Pacific Institute, an organization with over thirty-years ofsuccessful experience in organizational improvement and performance optimization. The Institute’s Imagine 21 curriculum is afusion of high-performance, self-efficacy training and vision setting with direct correlation to tangible goals and outcomes. Theeducation focuses on giving people the tools to think innovatively and to quickly change habits, attitudes and routines. Changedoes not need to be a frightening experience, but rather, can be fulfilling and exciting. The Institute’s curriculum helps peopleget comfortable with change so that they do not slide back to “status quo” thinking, as is so easy to do when experiencing thedissonance that comes with change. 4 Introduction
    • CITY OF FRESNO DEFINING THE “IDEAL”: AGREED UPON ORGANIZATIONAL VISION, VALUES AND OBJECTIVESA big step in the process of expecting people to think differently about their behavior is to help create vivid mental pictures.The Mayor articulated a community Mission: “Fresno - a united city working together to ensure equal access to opportunity, education and quality of life for every man, woman and child regardless of their race, religion, age or socio- economic status.”The City of Fresno along with others like: Education, Business, Non-Profit, Faith-Based, etc. are spokes in what makes up our“Community Wheel”. The question had to be asked “how does our organization fit into the Mayor’s Mission, and what guidingprinciples will we embrace in order to be successful?”Using the Mayor’s Mission as the foundation, over sixty key members of our team worked through a two-day facilitated processthat created a Vision, expressed the Values that will guide us, defined the Key Objectives of the organization and determinedthe areas in which the organization needed to focus resources (Key Results Areas, as discussed above). The following diagramrepresents the outcome of that rigorous process: GUIDING PRINCIPLES Introduction 5
    • CITY OF FRESNOAfter much discussion, the Vision for our organization became clear: “A Culture of Excellence of Where People Get the Best Every Day”.Traditionally, our organization would tell customers what they needed and what level of service would be provided. Presumptively,we would dictate what customers got. Our NEW NORMAL prompts us to ask questions about what our customers want. As such,our Vision is to ensure people receive the kinds of services they want at a level they desire.With the picture painted, the next important step was to determine what measures would tell us that we are succeeding.Subsequent discussion heralded the idea that every decision made by any individual within our organization is based upon auniversal system that has at its core three key objectives: Customer Satisfaction, Employee Satisfaction, and prudentFinancial Management. Furthermore, though we agree that each of the objectives must be considered within its own con-text, one cannot outweigh another – BALANCE is the key. Because all of our decisions are reflective of the three objectivesbeing in perfect balance, we are free to consider solutions that would have been considered unconventional in the old normal.More likely, they would not have been thought of at all.From this point of knowing our Mission, seeing our Vision and establishing the lenses through which all decisions will be viewedand balanced, came the next step of determining the Values and behaviors which are expected of every person within the or-ganization. Team Fresno can now clearly articulate the core Values that guide the daily work of the organization: • Accountability • Compassion • Trust • Innovation • TeamworkIt is no coincidence that the acronym for the core values proudly proclaims that every member of the organization will ACT ITevery day, for every customer.Key to this entire process was a refocusing on the key organizational outcomes that lead the City to contribute most to the com-munity Mission. This refocusing took the shape of six Key Results Areas (KRA): ONE Fresno, Public Safety, Education,Customer Service, Economic Development and Resource Management. Specific goals and strategies are defined withineach KRA. The goals noticeably blur the traditional departmental lines and span the breadth of the organization.The development of our Vision, Values and Key Objectives, coupled with the subsequent mantra of these cornerstones through-out the organization, created a new picture for the organization. This new picture was painted on the canvas that we call ourNEW NORMAL. Implementation of the Imagine-21 curriculum provided the method by which individuals, teams, and depart-ments would collectively move towards the new picture. Then came the exciting, yet challenging task of putting the rubber tothe road and changing the internal operating organization to match our IDEAL. TRANSFORMATION TO AN OUTCOME FOCUSED ORGANIZATION; MATCHING THE WORK PLAN TO THE VISIONWith the foundation for change in place, the work began to transform the operations organization. Transparency, accountabil-ity, innovation, balance and efficiency are the hallmarks of the NEW NORMAL in Fresno. To truly make the change meaningfuland lasting, the following internal operating systems were implemented:“Managing Excellence”“Managing Excellence” is a coaching tool that provides training for greater understanding and a link to the key role that per-formance plays in a Culture of Excellence. It provides us a system for preparing for and improving upon our performance- 6 Introduction
    • CITY OF FRESNOdriven system. Key elements of this coaching tool train us to develop and communicate expectations which lead to perform-ance that meets or exceeds expectations. This also ensures that our organizational values are translated throughout the organi-zation. The “Managing Excellence” manual provides a performance analysis component, which teaches us how to quantify andanalyze performance for objective coaching. Another critical component is Developing People Through Work, which teaches usabout tools that exceptional managers use to develop their people including: preparing to coach, coaching, dealing with defi-cient performance, positive reinforcement, and negative reinforcement in those rare instances when it is appropriate. Finally,the manual explains mechanisms for maintaining and improving performance, while promoting and examining strategies formaintaining the City’s NEW NORMAL and its new level of performance.Supervisory Training AcademyThe Supervisory Training Academy objective is to help first-line and mid-level supervisors develop the skills they need to suc-ceed at their jobs. The course covers all aspects of supervision including: 1) planning and organizing; 2) evaluating perform-ance; 3) building a work team; 4) addressing disciplinary actions, workplace diversity, new trends in local government andchanges in technology, legislation and values.SurveysThe three most important measures the City of Fresno uses to evaluate the success of our NEW NORMAL are the key objectivesof Customer Satisfaction, Employee Satisfaction, and prudent Financial Management. While these objectives nowserve as the three pillars for every decision made by our organization, they also serve as the basis for evaluating overall suc-cess.To determine qualitative and quantitative measures for the outcomes desired for Customer Satisfaction, we contracted with aprivate firm to conduct a Citywide customer satisfaction survey. The survey was intentionally designed to move beyond simplyasking how we are doing in the provision of services, to asking our customers what services they believe we should be provid-ing. A fundamental principle of our NEW NORMAL is contained in the vision that Fresno is a culture of excellence where peopleget the best every day. For our customers to get the best every day, we must provide the services they desire. For the firsttime, our customers have a specific say in what they will be getting from our organization every day. The successful outcomeof our Customer Satisfaction objective is when our customers are satisfied with the services they are receiving, as well as thequality of the services being provided.To determine the quantitative and qualitative measures for the outcomes desired for Employee Satisfaction, we contracted witha private firm to survey our employees to determine their feelings and perceptions related to working for the City. As with theCustomer survey, we are moving beyond simply asking if our employees are satisfied with their employment. The survey will beused to identify ways that we can ensure our employees have the coaching, opportunity, and tools needed to be successful.We will continue to conduct annual customer and employee surveys to monitor our outcomes to respond and adjust our busi-ness plans, to ensure that we are producing the best results.A variety of measures are being utilized to ensure that we are succeeding in the area of Financial Management. In addition tolooking at traditional spending measures such as actual vs. budgeted dollars, each department now utilizes a “revenue-to-expense” ratio which identifies how much of the department’s operations are funded by the City’s General Fund. This “privatesector” model assists departments in identifying opportunities for entrepreneurialism by placing emphasis on raising revenues,as well as discovering efficiencies that will reduce costs.Key Result Area CabinetsThe driving force behind the KRAs are the KRA Cabinets which are comprised primarily of the Assistant City Managers, Depart-ment Directors, the Budget Manager and Assistant Department Directors. A KRA Cabinet has been formed for each of the sixKRAs and the members are responsible for creating, evaluating modifying and monitoring the goals, strategies and tactics forthe KRA Cabinet to which they are assigned. Each department is represented in multiple KRAs, which creates an environmentthat blurs departmental lines and promotes teamwork. This Cabinet approach fosters innovation and provides a mechanism foranalysis and improvement.Time and ActivityThe time and activity tool will provide real-time data for objective management decisions. The system provides a measuringdevice, which validates great performance, provides competitive comparisons and provides a mechanism for measuring progress Introduction 7
    • CITY OF FRESNOand maintaining balance. The system is critical in resource allocation decisions, since the driving force behind the decision proc-ess is tangible, verifiable data. The system provides a tool to analyze how we can best allocate resources for optimum effi-ciency.DashboardThe Dashboard System is the monitoring device which ties Time and Activity Tracking, Key Result Areas and Performance Indi-cators into an integrated viewable format. It also links the City’s many disparate data systems. Much like an automobile“Dashboard”, warning lights will indicate how well we are operating as an organization. The system provides us a constant re-minder of where we are, by analyzing data and weighing it against our already established Key Objectives and KRA Goals. Thesystem provides a business analytic tool that allows for quick and accurate decisions.The NEW NORMAL is our way of increasing capacity and improving efficiency in order to compete in the increasingly complexand interconnected neighborhood, community, regional, state and federal arenas. 8 Introduction
    • CITY OF FRESNO One Public Customer Economic Resource Total by Department Fresno Safety Education Service Development Managment DepartmentMayor Department 0 0 0 610,600 0 0 610,600City Council 0 0 0 3,168,800 0 0 3,168,800Airports Department 56,190,900 0 0 144,100 0 3,141,100 59,476,100City Attorneys Office 0 0 0 4,757,500 0 116,700 4,874,200City Clerks Office 0 0 0 807,500 0 0 807,500City Managers Office 50,000 0 72,200 7,073,900 0 16,000 7,212,100Convention Center 0 0 0 9,556,900 0 8,933,600 18,490,500Economic Development 0 0 0 29,700 2,760,800 10,100 2,800,600Finance Department 0 0 0 15,336,700 0 100,304,500 115,641,200Fire Department 0 63,477,300 0 4,266,800 0 2,384,200 70,128,300General City Purpose 0 0 0 2,889,800 0 28,500 2,918,300General Service Dept 1,408,300 0 0 52,677,900 0 4,109,100 58,195,300Information Services Dept 0 0 0 17,001,100 0 133,300 17,134,400Parks, Rec., & Comm Svcs 30,182,600 0 2,246,100 21,343,400 0 561,100 54,333,200Personnel Services Dept 0 0 0 26,231,300 0 940,100 27,171,400Planning & Dev. Dept 49,163,300 2,263,600 0 3,988,500 0 540,700 55,956,100Police Department 0 138,830,300 0 3,440,600 0 3,572,800 145,843,700Public Utilities Department 129,275,400 46,003,300 0 69,188,800 0 36,844,500 281,312,000Public Works Department 98,514,200 0 0 18,327,900 0 2,389,800 119,231,900Transportation/FAX Dept 21,636,800 164,600 0 40,173,100 0 2,484,700 64,459,200 Total by KRA 386,421,500 250,739,100 2,318,300 301,014,900 2,760,800 166,510,800 1,109,765,400 Total Resources 9
    • CITY OF FRESNO One Public Education Customer Economic Resource Total by Department Fresno Safety Education Service Development Management DepartmentMayor Department 0 0 0 0 0 0 0City Council 0 0 0 0 0 0 0Airports Department 42,929,100 0 0 0 0 0 42,929,100City Attorneys Office 0 0 0 0 0 0 0City Clerks Office 0 0 0 0 0 0 0City Managers Office 50,000 0 0 5,311,100 0 0 5,361,100Convention Center 0 0 0 2,655,000 0 0 2,655,000Economic Development 0 0 0 0 0 0 0Finance Department 0 0 0 0 0 0 0Fire Department 0 17,879,600 0 0 0 0 17,879,600General City Purpose 0 0 0 0 0 0 0General Service Department 0 0 0 0 0 0 0Information Services Dept 0 0 0 0 0 0 0Parks, Rec., & Comm Svcs 29,486,300 0 0 0 0 0 29,486,300Personnel Services Department 0 0 0 0 0 0 0Planning & Development Dept 11,772,600 0 0 0 0 0 11,772,600Police Department 0 0 0 0 0 0 0Public Utilities Department 119,340,400 0 0 911,300 0 160,000 120,411,700Public Works Department 63,437,900 0 0 8,799,800 0 0 72,237,700Transportation/FAX Dept 11,911,600 0 0 7,732,900 0 0 19,644,500 Total by KRA 278,927,900 17,879,600 0 25,410,100 0 160,000 322,377,600 10 Capital Resources
    • CITY OF FRESNO One Public Customer Economic Resource Total by Department Fresno Safety Eduaction Service Development Managment DepartmentMayor Department 0 0 0 610,600 0 0 610,600City Council 0 0 0 3,168,800 0 0 3,168,800Airports Department 13,261,800 0 0 144,100 0 3,141,100 16,547,000City Attorneys Office 0 0 0 4,757,500 0 116,700 4,874,200City Clerks Office 0 0 0 807,500 0 0 807,500City Managers Office 0 0 72,200 1,762,800 0 16,000 1,851,000Convention Center 0 0 0 6,901,900 0 8,933,600 15,835,500Economic Development 0 0 0 29,700 2,760,800 10,100 2,800,600Finance Department 0 0 0 15,336,700 0 100,304,500 115,641,200Fire Department 0 45,597,700 0 4,266,800 0 2,384,200 52,248,700General City Purpose 0 0 0 2,889,800 0 28,500 2,918,300General Service Dept 1,408,300 0 0 52,677,900 0 4,109,100 58,195,300Information Services Dept 0 0 0 17,001,100 0 133,300 17,134,400Parks, Rec., & Comm Svcs 696,300 0 2,246,100 21,343,400 0 561,100 24,846,900Personnel Services Dept 0 0 0 26,231,300 0 940,100 27,171,400Planning & Dev. Dept 37,390,700 2,263,600 0 3,988,500 0 540,700 44,183,500Police Department 0 138,830,300 0 3,440,600 0 3,572,800 145,843,700Public Utilities Department 9,935,000 46,003,300 0 68,277,500 0 36,684,500 160,900,300Public Works Department 35,076,300 0 0 9,528,100 0 2,389,800 46,994,200Transportation/FAX Dept 9,725,200 164,600 0 32,440,200 0 2,484,700 44,814,700 Total by KRA 107,493,600 232,859,500 2,318,300 275,604,800 2,760,800 166,350,800 787,387,800 Operating Resources 11
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETCity Manager DepartmentMC00011 Affirmative Housing M On-Going Community Dev Block 50,000 GrantTotal Projects for City Manager Department 50,000Dept of Parks, Rec & Comm SvcsPC00003 Roeding Park Improvements 3 On-Going Roeding Park Capital 225,000PC00006 Parks Facilities Roof Replace M On-Going UGM Parkland (Quimby) 250,000 Ded FeePC00007 Parks Facilities Rehab M On-Going UGM Parkland (Quimby) 350,000 Ded FeePC00008 Parks Facilities ADA CIPs M On-Going General Fund 70,000PC00010 Riverside Trail - Eaton Section 2 On-Going General Trailway 24,100 ImprovementsPC00016 Camp Fresno CIP M On-Going General Fund 100,000PC00016 Camp Fresno CIP M On-Going Camp Fresno Capital Impr 36,000PC00023 UGM Park Maple/Plymouth 6 On-Going Parks Impact Fee Bond 1,250,000 FundPC00023 UGM Park Maple/Plymouth 6 On-Going UGM Neigh Park Service 153,000 Area 1PC00023 UGM Park Maple/Plymouth 6 On-Going UGM Neigh Park Service 1,412,800 Area 7PC00025 Highway City Neigh. Park 2 On-Going Highway City 6,500 Neighborhood ImpPC00027 Woodward Park CIPs 6 On-Going Woodward Legacy Trust 70,000PC00027 Woodward Park CIPs 6 On-Going Woodward Park Capital 335,000 ImprovementPC00028 Japanese Garden 6 On-Going Japanese Garden Capital 40,000 ImprvmPC00030 Golf Course Improvements 6 On-Going Art, Park, Entertainment & 45,500 SportsPC00030 Golf Course Improvements 6 On-Going Riverside Golf Crse Cap 50,500 ImprovPC00041 Dickey Youth Development Center 3 On-Going Misc Local Grants - Parks 50,000PC00041 Dickey Youth Development Center 3 On-Going Parks Impact Fee Bond 500,000 FundPC00043 Park Concrete/Asphalt Repair M On-Going Prop 40 - Parks and 70,500 Recreation FundPC00043 Park Concrete/Asphalt Repair M On-Going UGM Parkland (Quimby) 150,000 Ded Fee9/11/07 8:35 *M: Multiple Council Districts 12 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDept of Parks, Rec & Comm SvcsPC00046 Park Land Acquisition M On-Going Parks Impact Fee Bond 3,500,000 FundPC00056 Woodward Eaton Trail Improvements 6 On-Going Misc State Grants - Parks 20,200PC00058 Eaton Plaza Park Improvements 3 On-Going Parks Impact Fee Bond 1,085,000 FundPC00064 BMX Parks 5 On-Going Prop 40 - Parks and 670,000 Recreation FundPC00064 BMX Parks 5 On-Going Parks Impact Fee Bond 500,000 FundPC00065 Al Radka Park 5 On-Going Misc Federal Grants - 70,000 ParksPC00065 Al Radka Park 5 On-Going UGM Neigh Park Service 100,000 Area 2PC00066 UGM Park Polk & Gettysburg 1 On-Going Parks Impact Fee Bond 1,000,000 FundPC00066 UGM Park Polk & Gettysburg 1 On-Going UGM Neigh Park Service 128,400 Area 3PC00066 UGM Park Polk & Gettysburg 1 On-Going UGM Neigh Park Service 882,700 Area 4PC00069 UGM Park Bullard Loop 2 On-Going Parks Impact Fee Bond 3,500,000 FundPC00069 UGM Park Bullard Loop 2 On-Going UGM Neigh Park Service 57,700 Area 5PC00069 UGM Park Bullard Loop 2 On-Going UGM Neigh Park Service 401,400 Area 6PC00078 Regional Sports Complex CIPs 3 On-Going Regional Sports Complex 150,000 ImprvmPC00084 Peach/Butler Community Park 5 On-Going Parks Impact Fee Bond 1,100,000 FundPC00089 Downtown Riverwalk 3 On-Going Parks Impact Fee Bond 1,085,000 FundPC00090 Willow/Jensen Neigh Ctr 5 On-Going Parks Impact Fee Bond 606,000 FundPC00094 Chaffee Zoo Lighting 3 On-Going Misc Federal Grants - 99,000 ParksPC00094 Chaffee Zoo Lighting 3 On-Going Chaffee Zoo Improvement 112,000 FundPC00095 Matching Funds for Grants M New Parks Impact Fee Bond 990,000 FundPC00096 Prk Impact Fees-EOC Neigh Y.C. 3 On-Going Parks Impact Fee Bond 3,300,000 Fund9/11/07 8:35 *M: Multiple Council Districts Capital Projects 13
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDept of Parks, Rec & Comm SvcsPC00096 Prk Impact Fees-EOC Neigh Y.C. 3 On-Going UGM parks Citywide Facil 600,000 FeesPC00097 Park Impact Fees - Admin M New Parks Impact Fee Bond 10,000 FundPC00097 Park Impact Fees - Admin M New UGM Parkland (Quimby) 100,000 Ded FeePC00101 Skate Park Development M On-Going Parks Impact Fee Bond 1,400,000 FundPC00102 Regional Sports Expansion 3 On-Going Parks Impact Fee Bond 760,000 FundPC00103 Fig Garden School Field Upgrades 2 On-Going Parks Impact Fee Bond 50,000 FundPC00108 Woodward Amphitheater 6 On-Going Parks Impact Fee Bond 1,490,000 FundPC00110 Parks Maint Yard Move & Const M On-Going Parks Impact Fee Bond 230,000 FundPC08001 Pinedale Community Center Rehab 2 New UGM Parkland (Quimby) 200,000 Ded FeePC08002 Tot Lot Construction at Grove/Lind 5 New UGM Parkland (Quimby) 100,000 Ded FeeTotal Projects for Dept of Parks, Rec & Comm Svcs 29,486,300Public Works DepartmentPW00003 Clovis Ave Mckinley To Kc M On-Going Federal Grants Public 2,876,300 WorksPW00003 Clovis Ave Mckinley To Kc M On-Going Prop 42 TCRP Annual 790,400 AllocationPW00003 Clovis Ave Mckinley To Kc M On-Going UGM Traffic Signal 611,000PW00020 Blackstone And Shaw Ave 7 On-Going Prop. 111 - Special Gas 2,100 TaxPW00021 Fresno St And Shaw Ave 4 On-Going Prop. 111 - Special Gas 2,100 TaxPW00022 First St And Shaw Ave 4 On-Going UGM Traffic Signal 15,000PW00026 Herndon Canl Hughs@Ashln 1 On-Going Prop. 111 - Special Gas 168,400 TaxPW00026 Herndon Canl Hughs@Ashln 1 On-Going Federal Grants Public 673,600 WorksPW00034 Railroad Crossing Improve M On-Going Prop 42 TCRP Annual 130,000 AllocationPW00036 Neigh St Paving - Var Locs M On-Going Prop 42 TCRP Annual 575,000 Allocation9/11/07 8:35 *M: Multiple Council Districts 14 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00038 Undergrnd Utility Dist M On-Going Measure C - PW Annual 50,000 AllocationsPW00044 Minor Public Improvements M On-Going Measure C - PW Annual 151,700 AllocationsPW00044 Minor Public Improvements M On-Going Miscellaneous Paving 100,000PW00067 Major Street Planlines M On-Going Measure C - PW Annual 50,000 AllocationsPW00073 Minor Bridge Repair/Gas Tax M On-Going Prop 42 TCRP Annual 50,000 AllocationPW00080 Miscellaneous Bike Routes 1 On-Going Measure C - PW Annual 310,000 AllocationsPW00086 UGM General Administration M On-Going UGM General 446,800 AdministrationPW00094 Assessment Dist 133 M On-Going AD 43,300 133-Const-Shaw/MartyPW00095 Assessment Dist 131 2 On-Going AD 1,400 131-Const-Herndon/MilburnPW00096 Assessment Dist 154 Calcot 2 On-Going AD154-CALCOT 181,500 ConstructionPW00146 Traffic Impact Study M On-Going Measure C - PW Annual 20,000 AllocationsPW00150 Brawley - Palo Alto& Herndon 2 On-Going Federal Grants Public 389,500 WorksPW00150 Brawley - Palo Alto& Herndon 2 On-Going Measure C Capital 50,200PW00154 NB & SB LT Lanes Shaw/Cedar 4 On-Going General Fund 69,400PW00154 NB & SB LT Lanes Shaw/Cedar 4 On-Going Prop. 111 - Special Gas 699,000 TaxPW00154 NB & SB LT Lanes Shaw/Cedar 4 On-Going Federal Grants Public 455,400 WorksPW00154 NB & SB LT Lanes Shaw/Cedar 4 On-Going UGM Traffic Signal 91,800PW00156 LT Phasing Fresno/Sierra 6 On-Going Prop. 111 - Special Gas 25,300 TaxPW00156 LT Phasing Fresno/Sierra 6 On-Going Federal Grants Public 556,800 WorksPW00156 LT Phasing Fresno/Sierra 6 On-Going UGM Traffic Signal 27,600PW00158 TS Marks/Weber 1 On-Going General Fund 100,000PW00158 TS Marks/Weber 1 On-Going Federal Grants Public 560,000 Works9/11/07 8:35 *M: Multiple Council Districts Capital Projects 15
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00159 LT lanes 4x Blackstone/Bullard M On-Going General Fund 101,400PW00159 LT lanes 4x Blackstone/Bullard M On-Going Federal Grants Public 998,600 WorksPW00159 LT lanes 4x Blackstone/Bullard M On-Going Prop 42 TCRP Annual 100,000 AllocationPW00159 LT lanes 4x Blackstone/Bullard M On-Going UGM Traffic Signal 176,000PW00160 Traffic Synchronization PH III M On-Going General Fund 269,000PW00160 Traffic Synchronization PH III M On-Going Prop. 111 - Special Gas 128,800 TaxPW00161 LT Phasing Clinton/West 1 On-Going General Fund 41,000PW00161 LT Phasing Clinton/West 1 On-Going Federal Grants Public 245,500 WorksPW00161 LT Phasing Clinton/West 1 On-Going UGM Traffic Signal 520,000PW00185 Roeding Business Park 3 On-Going Roeding Business Park 600,000PW00188 Hrndn-W to Marks widen to 6L 2 On-Going Measure C Capital 15,000PW00189 Hrndn-Cedar to Wllw widn to 6L M On-Going Prop. 111 - Special Gas 75,000 TaxPW00191 Hrndn-Polk to GS widen to 4L 2 On-Going Prop. 111 - Special Gas 50,000 TaxPW00204 TS: First & Tulare 5 On-Going UGM Traffic Signal 15,000PW00205 TS: Shaw & West 2 On-Going General Fund 1,000PW00206 TS: Kings Canyon & Chestnut 5 On-Going General Fund 112,700PW00206 TS: Kings Canyon & Chestnut 5 On-Going Federal Grants Public 594,000 WorksPW00206 TS: Kings Canyon & Chestnut 5 On-Going UGM Traffic Signal 242,800PW00212 Peach- Belmont to Butler 5 On-Going Prop. 42 TCRP 2,230,000 Comptetive GrantPW00238 Calcot Improvements 2 On-Going Calcot 800,000PW00254 CFD #7 6 On-Going Community Facilities Dist 205,700 No 7PW00258 Monterey St Bridge Repair 3 On-Going Measure C - PW Annual 75,000 AllocationsPW00260 CFD#8 - The Zone 4 On-Going Community Facilities 64,200 District No 8PW00261 UGM Biannual Reimbursement M On-Going Regional Street Impact 1,000,000 Fee9/11/07 8:35 *M: Multiple Council Districts 16 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going Special Interior Collector 200,000 Str Impact FeePW00274 Basin Relocate and Expand 4 On-Going GAP Ponding Basin "T" 50,000 LoanPW00276 Butler & Orange Left Turn Phasing 5 On-Going Prop. 111 - Special Gas 6,700 TaxPW00278 Houghton Canal Brdge at Hughes 3 On-Going Prop. 111 - Special Gas 179,000 TaxPW00278 Houghton Canal Brdge at Hughes 3 On-Going Federal Grants Public 715,900 WorksPW00280 O Street Imprv_Hwy 41-Ventura 3 On-Going Prop. 111 - Special Gas 116,800 TaxPW00290 No Neighborhood Left Behind M On-Going No Neighborhood Left 21,787,000 Behind PlanPW00296 TS Ashlan & Milbrook LT 4 On-Going UGM Traffic Signal 19,600PW00297 TS Maple & Shields LT 4 On-Going UGM Traffic Signal 19,600PW00298 TS Belmont & Fresno LT 3 On-Going UGM Traffic Signal 19,600PW00299 TS Dakota & Fresno LT 7 On-Going UGM Traffic Signal 19,600PW00300 TS Barstow & Milbrook 4 On-Going UGM Traffic Signal 19,600PW00301 TS Lane & Winery 5 On-Going UGM Traffic Signal 20,000PW00304 TS Palm & Weldon 1 On-Going UGM Traffic Signal 20,700PW00305 TS Behymer & Maple 6 On-Going UGM Traffic Signal 19,600PW00306 Hrndn Widen Btwn Hwy 99-Weber 2 On-Going Federal Grants Public 484,800 WorksPW00307 Hrndn Widen Valentine to Marks 2 On-Going Prop. 111 - Special Gas 209,800 TaxPW00307 Hrndn Widen Valentine to Marks 2 On-Going Federal Grants Public 1,618,700 WorksPW00311 TS: Willow & Shepheerd 6 On-Going Federal Grants Public 1,700,100 WorksPW00311 TS: Willow & Shepheerd 6 On-Going UGM Traffic Signal 237,600PW00312 Sugar Pine Trail-Fresno Street 6 On-Going Pedestrian & Bicycle 102,700 FacilityPW00312 Sugar Pine Trail-Fresno Street 6 On-Going Federal Grants Public 601,000 WorksPW00312 Sugar Pine Trail-Fresno Street 6 On-Going Measure C - PW Annual 477,900 Allocations9/11/07 8:35 *M: Multiple Council Districts Capital Projects 17
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00313 Hrndn: Bankside Trail 2 On-Going Pedestrian & Bicycle 58,700 FacilityPW00313 Hrndn: Bankside Trail 2 On-Going Federal Grants Public 465,800 WorksPW00313 Hrndn: Bankside Trail 2 On-Going Measure C - PW Annual 500,000 AllocationsPW00314 TS McKinley & Echo 1 On-Going Prop. 111 - Special Gas 8,800 TaxPW00314 TS McKinley & Echo 1 On-Going UGM Traffic Signal 1,200PW00316 Bike Lane: H St Palm to Merced 3 On-Going Prop. 111 - Special Gas 8,500 TaxPW00316 Bike Lane: H St Palm to Merced 3 On-Going Pedestrian & Bicycle 1,200 FacilityPW00317 TS: Downtown Actuated Signals 3 On-Going Federal Grants Public 336,400 WorksPW00317 TS: Downtown Actuated Signals 3 On-Going UGM Traffic Signal 43,900PW00318 TS: North & Cedar 3 On-Going Federal Grants Public 65,100 WorksPW00319 Citywide Street Sign Upgrade M On-Going Prop. 111 - Special Gas 63,300 TaxPW00319 Citywide Street Sign Upgrade M On-Going Federal Grants Public 488,700 WorksPW00320 TS: Cord & Sync Cedar Ave M On-Going Prop. 111 - Special Gas 30,000 TaxPW00325 Santa Fe Depot Phase 2 TE Grnt 3 On-Going Prop. 111 - Special Gas 79,800 TaxPW00325 Santa Fe Depot Phase 2 TE Grnt 3 On-Going Federal Grants Public 615,700 WorksPW00326 McKenzie Trail Improvements 5 On-Going Pedestrian & Bicycle 28,300 FacilityPW00326 McKenzie Trail Improvements 5 On-Going Federal Grants Public 197,600 WorksPW00328 Bike Ln: First Dakota to Ashlan 7 On-Going Pedestrian & Bicycle 52,600 FacilityPW00328 Bike Ln: First Dakota to Ashlan 7 On-Going Federal Grants Public 141,700 WorksPW00330 TS: Maple & Teague 6 On-Going UGM Traffic Signal 10,000PW00332 TS: Shields & Harrison 1 On-Going UGM Traffic Signal 30,000PW00334 TS: Dakota & First LT Phase M On-Going UGM Traffic Signal 10,0009/11/07 8:35 *M: Multiple Council Districts 18 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00335 TS: Mckinley & west LT Phase M On-Going UGM Traffic Signal 283,000PW00336 TS: Clinton & First LT Phase 7 On-Going UGM Traffic Signal 283,000PW00338 Vetrns Blvd/Hwy 99 & UPRR Pass 2 On-Going Measure C - PW Annual 50,000 AllocationsPW00340 Santa Fe Depot Entry Plaza 3 On-Going Prop. 111 - Special Gas 181,200 TaxPW00343 Hope VI Housing Project 3 On-Going Prop. 111 - Special Gas 250,000 TaxPW00345 Jensen Ave Overlay 3 On-Going Special Gas Tax 109,000PW00346 FYW 180 West Utilities M On-Going Prop. 111 - Special Gas 25,000 TaxPW00347 Whitesbridge Strt Rpr Phase 1 3 On-Going Prop. 111 - Special Gas 1,157,500 TaxPW00360 Bikelane Fruit Clint to Dakota M On-Going Pedestrian & Bicycle 46,400 FacilityPW00360 Bikelane Fruit Clint to Dakota M On-Going Federal Grants Public 334,300 WorksPW00360 Bikelane Fruit Clint to Dakota M On-Going Prop 42 TCRP Annual 289,600 AllocationPW00361 Major Street ADA Curb Cuts M On-Going Prop. 111 - Special Gas 2,300 TaxPW00361 Major Street ADA Curb Cuts M On-Going Federal Grants Public 17,700 WorksPW00364 Bicycle Public Service Announce M On-Going Pedestrian & Bicycle 20,000 FacilityPW00376 SR99 Ventura St Inchg 3 On-Going UGM Traffic Signal 12,500PW00412 Shaw median 99 to Gld Ste 2 On-Going Prop. 111 - Special Gas 10,100 TaxPW00413 Blackstone/Dayton HES Grant 7 On-Going Prop. 111 - Special Gas 46,900 TaxPW00414 Santa Fe Depot Parking Lot 3 On-Going Prop. 111 - Special Gas 50,300 TaxPW00415 Cold Recycle-South Industrial M On-Going Prop. 111 - Special Gas 135,000 TaxPW00415 Cold Recycle-South Industrial M On-Going Federal Grants Public 1,041,400 WorksPW00416 Cold Recycle-FYI Bus Prk 4 On-Going Prop. 111 - Special Gas 66,500 TaxPW00416 Cold Recycle-FYI Bus Prk 4 On-Going Federal Grants Public 512,500 Works9/11/07 8:35 *M: Multiple Council Districts Capital Projects 19
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00418 Traffic Signal Plan Check M On-Going UGM Traffic Signal 75,000PW00419 Traff Synch-Blkstn, Sprce/Nees M On-Going UGM Traffic Signal 20,000PW00420 Section 130 Railroad Crossing Improvements M On-Going Prop. 111 - Special Gas 125,000 TaxPW00421 Hamltn/East Intersection Improvements M On-Going Measure C Capital 75,000PW00424 Tulare Overpass Repair M On-Going Prop. 111 - Special Gas 102,000 TaxPW00424 Tulare Overpass Repair M On-Going Federal Grants Public 408,000 WorksPW00426 Florence jackson to Cedar 3 On-Going Prop. 111 - Special Gas 250,000 TaxPW00427 Jensen Overpass Rehab 5 On-Going Prop. 111 - Special Gas 249,900 TaxPW00427 Jensen Overpass Rehab 5 On-Going Federal Grants Public 999,600 WorksPW00430 Willow Avenue Widening M On-Going Prop. 111 - Special Gas 75,500 TaxPW00430 Willow Avenue Widening M On-Going Federal Grants Public 580,800 WorksPW00431 Sugar Pine Trail M On-Going Prop. 111 - Special Gas 2,900 TaxPW00431 Sugar Pine Trail M On-Going Federal Grants Public 22,100 WorksPW00432 TS: Sierra Vista & Clinton 4 On-Going UGM Traffic Signal 15,000PW00439 Traff Synchronization - Shaw Avneue M On-Going Federal Grants Public 155,000 WorksPW00439 Traff Synchronization - Shaw Avneue M On-Going UGM Traffic Signal 20,100PW00440 Herndon Multi Purpose Trail M On-Going Pedestrian & Bicycle 1,600 FacilityPW00440 Herndon Multi Purpose Trail M On-Going Federal Grants Public 11,100 WorksPW00442 Monterey St. Bridge Renovation 3 On-Going Prop. 111 - Special Gas 120,000 TaxPW00444 Teague Elementary School SRS Grant 2 On-Going Federal Grants Public 324,600 WorksPW00444 Teague Elementary School SRS Grant 2 On-Going Measure C Capital 64,600PW00445 Hidalgo Elementary SRS Grant 7 On-Going Federal Grants Public 108,900 Works9/11/07 8:35 *M: Multiple Council Districts 20 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00445 Hidalgo Elementary SRS Grant 7 On-Going Measure C Capital 13,000PW00446 O Street/41 Ramp Widening 3 On-Going Prop. 111 - Special Gas 15,000 TaxPW00446 O Street/41 Ramp Widening 3 On-Going Federal Grants Public 1,449,300 WorksPW08009 Ashlan Avenue Widening M New Measure C - PW Annual 450,000 AllocationsPW08010 City/County Joint Signals: Bullard/Fruit M New UGM Traffic Signal 255,800PW08011 Clovis/Kings Canyon WB Right Turn Pocket 5 New UGM Traffic Signal 76,000PW08012 Median Island Planting M New Measure C - PW Annual 100,000 AllocationsPW08013 Willow Median Island Landscaping M New Measure C - PW Annual 150,000 AllocationsPW08015 Herndon/Fresno RT Overlap & Striping 6 New Miscellaneous Paving 20,000PW08016 TS Dakota & Marks 1 New UGM Traffic Signal 12,500PW08017 TS Maple & Perrin 6 New UGM Traffic Signal 12,500PW08018 Contract Overlay/Resurfacing M New Measure C - PW Annual 1,335,000 AllocationsTotal Projects for Public Works Department 63,437,900Planning and Development DeptHC00002 Residential Demolition Capital M On-Going Community Dev Block 150,000 GrantHC00003 Housing Development Project M On-Going Hous./Neighborhd Revit 522,600 Op FundHC00003 Housing Development Project M On-Going Housing Trust Earmark 500,000HC00006 Sportstown 3 On-Going Section 108 - Sports Town 3,500,000HC00009 3 Downtown Econ. Dvlpmnt - Land Acquisition On-Going Section 108 - Dwntown 7,100,000 Econ Devlpmnt Land AcqTotal Projects for Planning and Development Dept 11,772,600Department of Public UtilitiesGC00010 Acquisition M On-Going Solid Waste Enterprise 328,600RC00004 Sanitary Sewer Monitoring Stat M On-Going Wastewater Enterprise 105,000RC00005 Emergency Repairs:Short Extens M On-Going Wastewater Enterprise 210,100RC00007 Citywide Sewer Access (Manhole) M On-Going Wastewater Enterprise 157,500RC00010 Lift Station Rehab M On-Going Wastewater Enterprise 52,6009/11/07 8:35 *M: Multiple Council Districts Capital Projects 21
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDepartment of Public UtilitiesRC00042 Central-American Ave Sewer 18-42" New 3 On-Going WW/SEW 2008 Bond 10,920,000 Capital ProjectRC00071 Marks Ave Trunk Rehabilitation M On-Going WW/SEW 2008 Bond 3,517,500 Capital ProjectRC00072 Chestnut Ave Trunk Rehab M On-Going Wastewater Enterprise 73,500RC00073 Orange Ave Trunk Relief M On-Going WW/SEW 2008 Bond 7,344,800 Capital ProjectRC00079 SP#1 Units: A-G Sewer Rehab M On-Going WW/SEW 2008 Bond 458,800 Capital ProjectRC00080 Sewer Manhole Rehabilitation M On-Going Wastewater Enterprise 52,600RC03034 Maple (Vine-Drummond) Rehab 5 New WW/SEW 2008 Bond 136,600 Capital ProjectRC03039 McKinley (Clovis-Winery) Rehab 5 New WW/SEW 2008 Bond 63,000 Capital ProjectRC03041 Leonard Trunk Rehab M New WW/SEW 2008 Bond 1,575,000 Capital ProjectRC03043 SP#2 Units: A-G Rehab M New WW/SEW 2008 Bond 2,170,400 Capital ProjectRC08001 SP#3 Unit: A Rehab M New WW/SEW 2008 Bond 2,237,100 Capital ProjectRC08002 Blackstone Ave, Shaw-Gettysburg Repair 7 New Wastewater Enterprise 450,000TC00004 Laboratory Equipment M On-Going Wastewater Enterprise 168,000TC00006 Process Control Automation M On-Going Wastewater Enterprise 225,000TC00012 Groundwater Sludge Effluent Disposal M On-Going Wastewater Enterprise 210,100TC00014 RWRF Emergency Large Scale M On-Going Wastewater Enterprise 262,500TC00021 WWTP Reclamation Rehab Repair M On-Going WW/SEW 2008 Bond 1,500,000 Capital ProjectTC00022 RWRF Energy Efficient Improvements M On-Going Wastewater Enterprise 210,100TC00028 Repair Replace Paint Paving M On-Going Wastewater Enterprise 210,000TC00029 Purchase New Raw Sewage Pump M On-Going Wastewater Enterprise 10,000TC00033 WDR Required Engineering Studies M On-Going Wastewater Enterprise 157,500TC00038 Headworks Duct Replacement 3 On-Going Wastewater Enterprise 210,100TC00039 Composting Facility 3 On-Going Wastewater Enterprise 525,100TC00040 RWRF Organic Upgrade M On-Going Wastewater Enterprise 2,730,000TC00041 Dewatering Facl Convey & Stack M On-Going WW/SEW 2008 Bond 840,000 Capital Project9/11/07 8:35 *M: Multiple Council Districts 22 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDepartment of Public UtilitiesTC00043 Digester Cleaning M On-Going Wastewater Enterprise 252,000TC00048 Gas Conditioning Equipment M On-Going Wastewater Enterprise 787,500TC00051 Effluent Distrib Pipelines M On-Going WW/SEW 2008 Bond 892,600 Capital ProjectTC07001 Master Plan Medium Term Improvements M New WW/SEW 2008 Bond 8,400,000 Capital ProjectTC07006 Plant 2 12KV Switchgear M New WW/SEW 2008 Bond 582,800 Capital ProjectTC07007 Site Improvements M New Wastewater Enterprise 210,100TC07008 Security Upgrades M New Wastewater Enterprise 420,100TC08001 New Laboratory M New WW/SEW 2008 Bond 6,824,700 Capital ProjectTC08003 M Air Handling System Repairs - Headworks Bldg New Wastewater Enterprise 140,000TC08004 M A-side A Basin Air Line Repair/Replacement New Wastewater Enterprise 270,000TC08005 Plant Fire Alarm System Upgrades M New Wastewater Enterprise 50,000TC08006 Mainroad electrical vault increases M New Wastewater Enterprise 30,000TC08008 Welding Shop Conversion M New Wastewater Enterprise 60,000TC08009 M Golden St Vintners irrigation pipe repair/replcm New Wastewater Enterprise 300,000TC08010 North & Chateau Fresno Effluent Lift PumpM New Wastewater Enterprise 54,000TC08011 Sludge Heat Exchanger for Digesters M New Wastewater Enterprise 100,000TC08012 Plant Wiring Replacement M New Wastewater Enterprise 200,000WC00001 Fire Hydrant Installations M On-Going Water Enterprise Fund 20,000WC00002 Serv/Meter Installations 2"or Less M On-Going Water Connection Charge 1,894,100 FundWC00004 Water Main Extensions M On-Going Water Enterprise Fund 1,591,000WC00005 Water Main Renewal M On-Going Water Enterprise Fund 2,191,300WC00006 Serv/Meter Install Above 2" M On-Going Water Connection Charge 505,300 FundWC00014 Combined/Multiple Installation M On-Going Water Connection Charge 773,300 FundWC00015 Water Well Evaluation and Deve M On-Going Water Enterprise Fund 140,000WC00016 Water Well Construction M On-Going Water Enterprise Fund 1,523,900WC00016 Water Well Construction M On-Going UGM Wtr Area 301S-Sgle 305,600 Well9/11/07 8:35 *M: Multiple Council Districts Capital Projects 23
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDepartment of Public UtilitiesWC00016 Water Well Construction M On-Going UGM Wtr Area 101S-Sgle 24,500 WellWC00016 Water Well Construction M On-Going UGM Wtr Supp Area 110,500 401-S MultiWC00016 Water Well Construction M On-Going UGM Wtr Supp Area 501 1,010,500 S SgleWC00017 Well Rehabilitation M On-Going Water Enterprise Fund 300,000WC00018 Pump Rehabilitation M On-Going Water Enterprise Fund 300,000WC00020 Granular Activated Carbon M On-Going DBCP Recovery Fund 1,853,100WC00021 Surface Water Treatment Plant 6 On-Going DBCP Recovery Fund 2,574,800WC00022 Leaky Acres 4 On-Going Water Enterprise Fund 64,900WC00023 Water Telemetry System M On-Going Water Enterprise Fund 620,000WC00024 Water Yard-Expansion/Improvement 7 On-Going Water Enterprise Fund 175,000WC00025 Water Well Abandonment/Destruction M On-Going Water Enterprise Fund 185,200WC00027 Inventory - Materials M On-Going Water Enterprise Fund 250,000WC00029 Water Supply Disinfection M On-Going Water Enterprise Fund 1,601,200WC00030 Transmission Pipelines M On-Going Water Enterprise Fund 500,000WC00033 Recharge Facilities - Basins M On-Going Water Enterprise Fund 80,000WC00038 SWTP/Friant Kern Canal Pipeline 6 On-Going 2008 Water Bond Fund 521,000WC00039 Source Water Protection 6 On-Going Water Enterprise Fund 312,300WC00047 Meter Retrofit Update Study M On-Going Water Enterprise Fund 45,500WC00050 City Recharge Basins M On-Going Water Enterprise Fund 500,100WC00051 Metro Resources Plan Update M On-Going Water Enterprise Fund 125,000WC00053 Emergency Generator Sets M On-Going Water Enterprise Fund 264,500WC00054 T-3 (2MG Tank in SE Fresno) 5 On-Going SE Fresno Project Bond 691,500 FundWC00056 SE Fresno Transmission Pipeline 5 On-Going SE Fresno Project Bond 1,877,500 FundWC00057 SE Fresno Surface Water Treat Plant 5 On-Going 2008 Water Bond Fund 13,516,000WC00059 T-2--2 MG SE Fresno Tank 5 On-Going 2008 Water Bond Fund 3,972,500WC00060 MedianIsland Xeriscpe Lscaping 7 On-Going Water Enterprise Fund 80,000WC00061 T-4 Downtown Tank and Well 3 On-Going 2008 Water Bond Fund 8,300,0009/11/07 8:35 *M: Multiple Council Districts 24 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDepartment of Public UtilitiesWC00062 Nitrate Treatment 5 On-Going DBCP Recovery Fund 13,000WC00063 Residential Wtr Meter Retrofit M On-Going 2008 Water Bond Fund 11,555,000WC08001 UGM Water Fee Update Study M New Water Enterprise Fund 287,000WC08002 SE/SWTP Transmission Pipelines 5 New 2008 Water Bond Fund 2,000,000Total Projects for Department of Public Utilities 119,340,400Transportation DepartmentAC00045 Airways Golf Course Capital 4 On-Going Airways Golf Course 290,000 CapitalAC00143 AIP-03 FF03 E Security Value 4 On-Going Airport Federal Grants 23,200AC00150 AIP-43 FF03 E Master Drain Pln 4 On-Going Airport Federal Grants 118,700AC00154 AIP-08 FCH FF03 D-Sec Improve 3 On-Going Airport Federal Grants 56,700AC00157 FF04 Noise Migitation 4 On-Going Airport Noise Federal 44,000 GrantsAC00159 AIP-09 FCH FF04 Rehab Trm Bldg 3 On-Going Airport Federal Grants 29,700AC00164 AIP-46 FF04 Txwy Des/Constr 4 On-Going Airport Federal Grants 282,500AC00165 AIP -46 FF04 ARFF Vehicle 4 On-Going Airport Federal Grants 257,900AC00170 AIP-46 FF04 Airfld Guide Signs 4 On-Going Airport Federal Grants 15,300AC00171 AIP-46 FF04 RSA Study-Rnwy 29R 4 On-Going Airport Federal Grants 1,500AC00178 Consolidated Rental Car Facility 4 On-Going Airports Consolidated 22,244,100 Rental Car FacilityAC00179 AIP FF05 Txwy Constr Schd 1 4 On-Going Airport Federal Grants 905,300AC00181 AIP 48 FF05 ARFF Sta Improv 4 On-Going Airport Federal Grants 100,400AC00182 AIP FF05 Noise-Homes 4 On-Going Airport Noise Federal 79,200 GrantsAC00183 FCH AIP FF05 Txwy Rehab 3 On-Going Airport Federal Grants 186,900AC00184 FCH AIP FF05 Term Rehab Ph3 3 On-Going Airport Federal Grants 85,200AC00186 FF06 Noise-Homes 4 On-Going Airport Noise Federal 1,014,400 GrantsAC00190 FF06 Modify Terminal 4 On-Going Airport Federal Grants 4,389,800AC00191 FF06 Rehab Svc Road 4 On-Going Airport Federal Grants 37,600AC00192 FF06 Perimeter Gate Acess Ctrl 4 On-Going Airport Federal Grants 167,900AC00194 FF06 FCH Conduct EA/EIS 3 On-Going Airport Federal Grants 41,0009/11/07 8:35 *M: Multiple Council Districts Capital Projects 25
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETTransportation DepartmentAC00195 FF06 Install ASOS 3 On-Going Airport Federal Grants 7,700AC00196 FF06 FCH Design Txwy H Rehab 3 On-Going Airport Federal Grants 18,000AC00212 FF07 Noise Homes 4 New Airport Noise Federal 2,105,300 GrantsAC00213 FF07 XX Modify Terminal 4 On-Going Airport Federal Grants 4,460,500AC00214 FF07 XX Rehab Service Road 4 New Airport Federal Grants 65,000AC00215 FF07 XX Perimeter Gate Access 4 New Airport Federal Grants 65,000AC00216 FF07 XX Remark 11L/29R 4 New Airport Federal Grants 135,000AC00217 FCH FF07 XX Runway Ext EA/EIS 3 New Airport Federal Grants 500,000AC00218 FCH FF07 XX Design Twy H Rehab 3 New Airport Federal Grants 330,000AC00219 FCH FF07 XX Construct Twy H 3 New Airport Federal Grants 713,000AC08018 FCH - Construct Taxiway H 3 New Airport Federal Grants 154,600AC08019 Part 150 Noise Mitigation Program 4 New Airport Noise Federal 210,500 GrantsAC08020 FF08 Rehab Taxiway C (Design) 4 New Airport Federal Grants 156,800AC08021 FF08 AIP Rehab Taxiway B6 (Design) 4 New Airport Federal Grants 307,800AC08022 FF08 AIP Taxiway B Rehab (Des/Constr) 4 New Airport Federal Grants 142,500AC08023 FF08 AIP Taxiway B4-02 Rehab (Constr) 4 New Airport Federal Grants 76,000AC08024 FCH FF08 AIP Rnwy Ext EA/EIS 3 New Airport Federal Grants 50,100AC08025 Terminal Sense of Place 4 New Airport Capital 300,000AC08026 Concourse Roof Replacement 4 New Airport Capital 10,000AM00101 FATRA Environmental Program 4 On-Going FATRA Environmental & 2,100,000 Dev FundAM00103 Environmental Site Assessment 4 On-Going Airport Capital 300,000AM00106 Facilities Repair/Repl Reserve 4 On-Going Airport Capital 350,000Total Projects for Transportation Department 42,929,100FAX DepartmentFC00001 New Grant Non-revenue Vehicles M On-Going Measure C Transit 160,000FC00019 Passenger Amenities M On-Going Measure C Transit 150,000FC00019 Passenger Amenities M On-Going FAX Capital 150,000FC00019 Passenger Amenities M On-Going FTA 08 Grant - CA 100,0009/11/07 8:35 *M: Multiple Council Districts 26 Capital Projects
    • CITY OF FRESNOKey Result Area: OF: One Fresno FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETFAX DepartmentFC00021 Fixed Route Bus Purchase M On-Going FTA 08 5309 Grant - CA 6,000,000FC00022 Handy Ride Vehicles M On-Going Measure C Transit 250,000FC00022 Handy Ride Vehicles M On-Going FTA 08 5309 Grant - CA 350,000FC00026 Planning M On-Going Transportation CMAQ 1,200,000 Capital-43532FC00026 Planning M On-Going Measure C Transit 550,000FC00026 Planning M On-Going FTA 03 Grant 50,000 CA-90-Y229FC00026 Planning M On-Going FTA 04 5307 Grant CA 150,000FC00026 Planning M On-Going FAX Capital 2,100,000FC00026 Planning M On-Going FTA 07 5307 120,000 CA-90-XXXXFC00029 CNG Refueling Station 3 On-Going FTA 04 5309 Grant CA 245,000FC00029 CNG Refueling Station 3 On-Going FTA 01 Grant CA-90-X 80,500FC00036 Bldg and Facility Maintenance 3 On-Going FTA 04 5307 Grant CA 150,000FC00036 Bldg and Facility Maintenance 3 On-Going FAX Capital 106,100Total Projects for FAX Department 11,911,600Total for OF: One Fresno 278,927,9009/11/07 8:35 *M: Multiple Council Districts Capital Projects 27
    • CITY OF FRESNOKey Result Area: PS: Public Safety FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETFire DepartmentPW00228 UGM Fire Station #21 (now #17) 6 On-Going UGM Fire Station #21 23,900XC00027 UGM Fire Station #15 5 On-Going UGM Fire Station Serv 9,900 Area 15XC00029 Fire Station Renovations Phase I M On-Going Safety Facility Capital 3,241,600 FundXC00030 Repair & Maintenance Facility 3 On-Going UGM Fire Citywide Facil 255,000 FeesXC00032 Fire Station 16 3 On-Going UGM Fire Citywide Facil 4,075,000 FeesXC00033 Fire Station #19 (Formerly B) 3 On-Going UGM Fire Citywide Facil 4,280,000 FeesXC00035 Training Facility 3 On-Going UGM Fire Citywide Facil 1,445,000 FeesXC00036 UGM Fire Station 18 2 On-Going UGM Fire Citywide Facil 550,000 FeesXC00044 Fire Station 11 Renovation 6 On-Going UGM Fire Citywide Facil 718,700 FeesXC00045 Fire Station 13 Renovation 6 On-Going UGM Fire Citywide Facil 618,800 FeesXC07003 Station A (Broadway/Elizabeth) Renovation3 New UGM Fire Citywide Facil 750,000 FeesXC07004 Station G (Friant/Shepard) Land Acquisition6 On-Going UGM Fire Citywide Facil 200,000 FeesXC07005 Station C (Maple/Alluvial) Land Acquisition 6 On-Going UGM Fire Citywide Facil 200,000 FeesXC07006 2 Station F (Blythe/Herndon) Land Acquisition On-Going UGM Fire Citywide Facil 200,000 FeesXC07007 Station D (Temperance/Belmont) Land Acquisition n-Going 5 O UGM Fire Citywide Facil 200,000 FeesXC08001 Station Renovation Project Phase II M New UGM Fire Citywide Facil 1,111,700 FeesTotal Projects for Fire Department 17,879,600Total for PS: Public Safety 17,879,6009/11/07 8:49 *M: Multiple Council Districts 28 Capital Projects
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETCity Manager DepartmentMC00010 Sec. 108 Loan Repayment M On-Going Community Dev Block 314,000 GrantMC08001 Public Safety Capital Reserve M New Gen Fund Capital 4,997,100 ImprovementTotal Projects for City Manager Department 5,311,100Public Works DepartmentPW00041 Streetlight Relamping M On-Going Measure C - PW Annual 560,000 AllocationsPW00085 Sale/Purchse-Real Proprty M On-Going Disposition Of Real 57,500 PropertyPW00093 Landscape Lighting District M On-Going Landscape Maintenance 128,000 Dist #1PW00097 Community Facilities 2 M On-Going Community Facilities Dist 248,600 No 2PW00098 Community Facilities 4 6 On-Going Community Facilities Dist 603,300 No 4PW00098 Community Facilities 4 6 On-Going Community Facilities Dist 1,400 No 5PW00113 UGM TRACT 4514 M On-Going Tract 4514 Right of Way 8,200 AcquisitionPW00142 ADA Implementation Planning M On-Going Pedestrian & Bicycle 40,000 FacilityPW00216 RDA Improvements Projects 3 On-Going PW Special Project 750,000 Revolving FundPW00239 Audible Traffic Cross Signals M On-Going Pedestrian & Bicycle 40,000 FacilityPW00239 Audible Traffic Cross Signals M On-Going Measure C - PW Annual 20,000 AllocationsPW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 100 Area 1PW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 1,500 Area 2PW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 100 Area 3PW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 800 Area 4PW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 100 Area 5PW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 100 Area 69/11/07 8:52 *M: Multiple Council Districts Capital Projects 29
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going UGM Neigh Park Service 100 Area 7PW00261 UGM Biannual Reimbursement M On-Going UGM parks Citywide Facil 85,000 FeesPW00261 UGM Biannual Reimbursement M On-Going UGM Parkland (Quimby) 2,000 Ded FeePW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zona A 6,300PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone B 6,300PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone C 6,600PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone D 156,800PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone E 10,100PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone 116,800 E-3PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone 6,800 E-4PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone 5,300 E-5PW00261 UGM Biannual Reimbursement M On-Going UGM Major Street Zone F 506,600PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,300 Zone APW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,300 Zone BPW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,300 Zone C/D2PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 85,300 Zone D-1/E-2PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,300 Zone E-1PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,300 Zone E-3PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,400 Zone E-4PW00261 UGM Biannual Reimbursement M On-Going UGM Maj Bridge Fee 5,400 Zone FPW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station #2 1,000PW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station #13 1,100PW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station #16 1,6009/11/07 8:52 *M: Multiple Council Districts 30 Capital Projects
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station #17 1,100PW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station #21 200PW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station Serv 1,100 Area 14PW00261 UGM Biannual Reimbursement M On-Going UGM Fire Station Serv 1,500 Area 15PW00261 UGM Biannual Reimbursement M On-Going Fire Station Protection 1,100 FeePW00261 UGM Biannual Reimbursement M On-Going UGM Fire Citywide Facil 85,000 FeesPW00261 UGM Biannual Reimbursement M On-Going UGM Grade Separation 50,000 Zone E/4APW00261 UGM Biannual Reimbursement M On-Going UGM Traffic Signal 1,405,000PW00261 UGM Biannual Reimbursement M On-Going UGM Police Citywide 90,000 Facility Impact FeePW00261 UGM Biannual Reimbursement M On-Going R/W Reimb Fee Fund 17,700PW00261 UGM Biannual Reimbursement M On-Going Woodward Park Pln Svc 100 RechgPW00261 UGM Biannual Reimbursement M On-Going UGM Wtr Area 201S-Sgle 8,000 WellPW00261 UGM Biannual Reimbursement M On-Going UGM Wtr Area 301S-Sgle 8,000 WellPW00261 UGM Biannual Reimbursement M On-Going UGM Wtr Area 101S-Sgle 7,500 WellPW00261 UGM Biannual Reimbursement M On-Going Wellhead Treatment Area 5,100 101-SPW00261 UGM Biannual Reimbursement M On-Going UGM Well Develop Serv 100 Area 86PW00261 UGM Biannual Reimbursement M On-Going UGM Well Develop Serv 200 Area 90PW00261 UGM Biannual Reimbursement M On-Going UGM Well Division Serv 200 Area 91PW00261 UGM Biannual Reimbursement M On-Going UGM Well Develop Serv 100 Area 102PW00261 UGM Biannual Reimbursement M On-Going UGM Well Develop Serv 100 Area 141PW00261 UGM Biannual Reimbursement M On-Going UGM Trans Grid Serv 200,600 Area APW00261 UGM Biannual Reimbursement M On-Going UGM Trans Grid Serv 35,600 Area B9/11/07 8:52 *M: Multiple Council Districts Capital Projects 31
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going UGM Trans Grid Serv 300 Area CPW00261 UGM Biannual Reimbursement M On-Going UGM Trans Grid Serv 55,600 Area DPW00261 UGM Biannual Reimbursement M On-Going UGM Trans Grid Serv 20,300 Area EPW00261 UGM Biannual Reimbursement M On-Going UGM Bond Debt Serv 8,000 Area 101PW00261 UGM Biannual Reimbursement M On-Going UGM Bond Serv Area 1,200 305SPW00261 UGM Biannual Reimbursement M On-Going UGM Bond Debt Serv 3,500 Area 501sPW00261 UGM Biannual Reimbursement M On-Going Recharge Area 501s 500PW00261 UGM Biannual Reimbursement M On-Going Wellhead Treatment Area 2,000 301 SPW00261 UGM Biannual Reimbursement M On-Going Wellhead Treatment Area 200 401-SPW00261 UGM Biannual Reimbursement M On-Going Wellhead Treatment Area 3,900 501SPW00261 UGM Biannual Reimbursement M On-Going UGM Wtr Supp Area 5,500 401-S MultiPW00261 UGM Biannual Reimbursement M On-Going UGM Wtr Supp Area 501 7,000 S SglePW00261 UGM Biannual Reimbursement M On-Going UGM Well Develop Serv 2,100 Area 136PW00261 UGM Biannual Reimbursement M On-Going Cornelia Sewer Trunk Fee 3,700PW00261 UGM Biannual Reimbursement M On-Going Grantland Sewer Trunk 4,500 FeePW00261 UGM Biannual Reimbursement M On-Going Herndon Sewer Trunk Fee 3,700PW00261 UGM Biannual Reimbursement M On-Going Fowler Sewer Trunk Fee 6,500PW00261 UGM Biannual Reimbursement M On-Going Copper River Trunk 1,500 SewerPW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 11,100 Area 1PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 2PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,600 Area 3PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 49/11/07 8:52 *M: Multiple Council Districts 32 Capital Projects
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 6PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 7PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 8PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 9PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 10PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize 1,100 Svcs Area 11PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 12PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 14PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 15PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 5,100 Area 16PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 17PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 189PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 19PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 20PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 21PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 22PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 23PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 24PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 25PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 269/11/07 8:52 *M: Multiple Council Districts Capital Projects 33
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 28PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 30PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,300 Area 31PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 32PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 33PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,800 Area 35PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 36PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,200 Area 37PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 39PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,100 Area 40PW00261 UGM Biannual Reimbursement M On-Going UGM Sewer Oversize Svc 1,300 Area 43PW00261 UGM Biannual Reimbursement M On-Going UGM Millbrook Olay 100 Sewer FeePW00266 Annual Signing and Striping M On-Going Measure C - PW Annual 250,000 AllocationsPW00266 Annual Signing and Striping M On-Going Miscellaneous Paving 50,000PW00268 ADA Infrastructure Compliance M On-Going Pedestrian & Bicycle 215,000 FacilityPW00268 ADA Infrastructure Compliance M On-Going Measure C - PW Annual 1,173,000 AllocationsPW00287 UGM R/W Tract 5206 M On-Going R/W Acquisition Tract 117,300 5206PW00290 No Neighborhood Left Behind M On-Going No Neighborhood Left 94,000 Behind PlanPW00322 CFD 2005-01 TR 5350 Run Horse 3 On-Going Community Facilities 11,200 District No. 2005-01PW00348 CFD #14 Running Horse 3 On-Going Community Facility Dist 1,900 No. 14PW00353 R/W Acquisition Tract 5237 4 On-Going R/W Acquisition-Tract 66,800 52379/11/07 8:52 *M: Multiple Council Districts 34 Capital Projects
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETPublic Works DepartmentPW00355 CFD #11 Feature Maintenance M On-Going Community Facility Dist 50,000 No. 11PW00356 R/W Acquisition - Tract 5414 3 On-Going R/W Acquisition - Tract 10,000 5414PW00357 R/W Acquisition - Tract 5343 4 On-Going R/W Acquisition - Tract 303,900 5343PW00358 Street Trench Cut Study M On-Going Miscellaneous Paving 8,000PW08019 Herndon Town Alley Street Lighting 2 New Measure C - PW Annual 200,000 AllocationsPW08020 ADA Infrastructure - Minor Capital M New Measure C - PW Annual 50,000 AllocationsPW08021 Pinedale Infrastructure 2 New Community Dev Block 350,000 GrantPW08022 Train Horn M New Proposition 1B State 250,000 BondsTotal Projects for Public Works Department 8,799,800Department of Public UtilitiesGC00010 Acquisition M On-Going Solid Waste Enterprise 911,300Total Projects for Department of Public Utilities 911,300Convention Center DepartmentCC00022 Convention Center Improvements 3 On-Going Conv Ctr Imprvements 2,500,000 Phase IICC00023 Art, Park, Ent. & Sports Proj 3 On-Going Art, Park, Entertainment & 155,000 SportsTotal Projects for Convention Center Department 2,655,000FAX DepartmentFC00001 New Grant Non-revenue Vehicles M On-Going FTA 04 5307 Grant CA 120,000FC00019 Passenger Amenities M On-Going FTA 02 5309 Grant 598,900 CA-03-0667FC00019 Passenger Amenities M On-Going Transportation CMAQ 2,000,000 Capital-43532FC00019 Passenger Amenities M On-Going FTA 07 5307 100,000 CA-90-XXXXFC00021 Fixed Route Bus Purchase M On-Going Transportation CMAQ 2,520,000 Capital-43532FC00022 Handy Ride Vehicles M On-Going FTA 04 5310 Grant CA 924,000FC00026 Planning M On-Going FTA 05 5307 Grant CA 150,0009/11/07 8:52 *M: Multiple Council Districts Capital Projects 35
    • CITY OF FRESNOKey Result Area: CS: Customer Serv FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETFAX DepartmentFC00026 Planning M On-Going FTA 08 5309 Grant - CA 1,200,000FC00026 Planning M On-Going FTA 08 Grant - CA 120,000Total Projects for FAX Department 7,732,900Total for CS: Customer Serv 25,410,1009/11/07 8:52 *M: Multiple Council Districts 36 Capital Projects
    • CITY OF FRESNOKey Result Area: RM: Resource Management FY 2008 ADOPTEDProject ID Project Title/Description CD* Status Funding Source BUDGETDepartment of Public UtilitiesTC08007 Electrician Safety Platforms M New Wastewater Enterprise 160,000Total Projects for Department of Public Utilities 160,000Total for RM: Resource Management 160,0009/11/07 8:55 *M: Multiple Council Districts Capital Projects 37
    • CITY OF FRESNO Notes: 38 Capital Projects
    • CITY OF FRESNOVision: Fresno is a world class, Multi-cultural community where opportunity and quality of life isavailable to everyone.FOCUS AREA - ENVIRONMENTGoal:1) Attain full Federal air quality compliance by 2013Goal Allocations:Goal 1: Attain full federal air quality compliance by 2013General Services Department. The Department will be continuing the Exhaust After Treatment Retro-fit Program started in FY2005. For FY 2008, the Department has identified 40 existing heavy-duty on-road trucks and off-road vehicles to receive retro-fits under this program. These retro-fit devices will reduce ozone-forming emissions by 25 percent and particulate matter emis-sions by 85 percent.In addition, to the Exhaust After-Treatment Program the Department will also be replacing vehicles that have reached the endof their useful life with fuel efficient, low emission vehicles through the Fleet Replacement Program. The lower environmentalimpact will be from use of state of the art low emission technology to reduce harmful vehicle exhaust emission and contribute toclean valley air.Resources: $ 1,408,300Parks, Recreation & Community Service Department. In an effort to preserve a city treasure, the Department will dedicate aportion of the entrance fee increase approved in FY 2007 to capital and other much need improvements at Roeding Park.These improvements will enhance park safety and ensure the facility remains an enjoyable destination for many valley families.Resources: $ 225,000Planning and Development Department. In an effort to enhance the quality of life in the valley, the City will provide rebates tonew users of solar energy; the City seeks to encourage further use of solar energy as an alternative source of power, therebyreducing the use of traditional power production methods. This benefits the City of Fresno and the Central Valley region bypromoting renewable energy use. Residents who qualify may receive a rebate of up to 10 percent of the total purchase price ofthe solar system, including installation, after all applicable Federal, State and energy company rebates have been applied tototal purchase price.Resources: $ 200,000Public Utilities Department. The Wastewater Management Division is responsible for the treatment and reclamation of over 71million gallons of wastewater per day generated by residential, commercial, and industrial sewer customers in the Fresno -Clovis Metropolitan area. This process requires the extensive use of both heat and electrical energy. The Wastewater Manage-ment Division has made a number of equipment and process improvements to increase energy efficiency and reduce energycosts. However, even with the improvement measures, drastic increases in the price of energy have offset any potential sav-ings. Moreover, these significant increases in cost have been accompanied by a reduction in the reliability of the State’s electri- One Fresno 39
    • CITY OF FRESNOcal systems. To address both the cost and reliability issues, the Wastewater Management Division has constructed an onsitealternative energy Power Generation Facility (PGF). The PGF uses a combination of natural gas and bio-gas produced as a by-product of the wastewater treatment process. The PGF produces enough electrical and heat energy to meet the energy de-mands of the Regional Wastewater Reclamation Facility.The Solid Waste Division is responsible for the collection of solid waste and recyclable materials from over 8,400 commercialand over 104,000 residences within the City. While the collection of solid waste and recyclables is a core service, the benefit tolocal air quality is attained through the use of LNG fueled trucks. By exceeding current air quality standards with the conversionof the fleet to LNG fuel, the Division is improving air quality in the community.Resources: $ 7,187,500Public Works Department. The Department will continue construction of additional traffic signals, street improvements, andimplement the City’s Traffic Synchronization Program resulting in a smoother flow of traffic throughout the City.Resources: $ 42,404,700Transportation/FAX Department. The Department is focused on meeting Federal air quality compliance. Department is continu-ing several initiatives, as well as undertaking new initiatives. These include the purchase of 19 Compressed Natural Gas (CNG)buses, operation of the newly constructed CNG fueling facility, continuation of the City’s commuter vanpool program, construc-tion of a southeast intermodal facility and the additional of one increased frequency routes, bringing the total number of in-creased frequency routes to five.Resources: $ 3,393,000FOCUS AREA - TRANSPORTATIONGoals:1) Increase airline passenger use of Fresno Yosemite International (FYI) by 50 percent by 20142) Starting in FY 2003 we have re-designed/re-engineered the public transit system to increase utilization by 25 percent by February 20083) We have a Regional Transportation Authority with expanded powers that includes all modes of transportation by 2009Goal Allocations:Goal 1: Increase airline passenger use of Fresno Yosemite International (FYI) by 50 percent by 2014Airports Department. The Department is committed to increasing air transportation utilization by 50 percent by 2014. This goalwill be accomplished by attracting new air service, maintaining existing facilities, and supporting an on-going capital program.Substantial progress was made toward achieving this goal in FY 2007 with the introduction of service from ExpressJet Airlines,as well as the seasonal introduction of a larger plane on USAir’s Fresno-to-Las Vegas service and an additional Fresno-to-SaltLake City flight offered by Delta Airlines.Resources: $ 56,782,900 40 One Fresno
    • CITY OF FRESNOGoal 2: Starting in FY 2003 we have re-designed/re-engineered public transit system to increase utilization by 25 percent by February 2008Transportation/FAX Department. The Department has made progress in re-designing /re-engineering our public transit system.In FY 2006, two major routes began providing service every 15 minutes. In FY 2007 another two routes began providing in-creased frequency service. This grant funded service has been popular with customers and will provide valuable informationthat can be utilized during the re-design/re-engineer process. In FY 2008 the Department will implement increased service onweekdays, Saturdays and holidays. The additional holidays service will provide transit service on the Fourth of July, Thanksgiv-ing, Christmas and New Year’s Day (four holidays when transit service is currently not provided).The Department has identified funding and beginning the initial phase of replacing the old farebox system with a new, hightech, interactive farebox and “smart card” system. Planning and community outreach/education will be an integral part of in-forming customers of new services and obtaining their opinion on improvements.Resources: $ 15,914,000Goal 3: We have a Regional Transportation Authority with expanded powers that includes all modes of transportation by 2009Public Works Department. The Department will construct new bicycle lanes and pedestrian trails at several locations in the Citycontinuing to provide alternative transportation for its citizens.Resources: $ 310,000Transportation/FAX Department. The Department participates in cooperative agreements with local agencies and governments,providing transit services to meet regional needs. Included in the agreement are the City of Clovis, Fresno County, Valley Chil-dren’s Hospital, and Fresno Unified’s ROP program. Additionally, the new farebox system, with new interactive farebox and“smart card” technology will be implemented as a regional system. Local transit agencies, including the City of Clovis andFresno County Regional Transit, are involved in the design of system specifications and the evaluation potential systems.Resources: $ 2,326,900FOCUS AREA - LIVABILITYGoals:1) Revitalized downtown in accordance with Vision 2010 plan by December 31, 20102) Implement All Elements of the General Plan by 20253) Maintain City Infrastructure in a manner consistent with the City’s General Plan, industry standards, and Visions & Values by 2025Goal Allocations: One Fresno 41
    • CITY OF FRESNOGoal 1: Revitalized downtown in accordance with Vision 2010 plan by December 31, 2010Parks, Recreation & Community Services Department. Parks Recreation & Community Services (PRCS) intends to continue itscontribution to downtown revitalization by giving people a reason to come downtown or stay after work. PRCS now has a full-time Events Coordinator who will enhance current events and festivals and identify new events and festivals for downtown andthe entire City.In addition, PRCS will utilize revenues received from Fulton Mall vendors, and grant funds to invest in minor capital improve-ment projects and new equipment to improve the Fulton Mall experience.Resources: $ 42,100Pubic Utilities Department. Construction of a new well is required in the downtown area to increase water production and toreplace well PS 9A, located at Fresno St and Collins Ave, which has reached the end of its useful production life. A water stor-age tank is necessary to increase peak hour water production and provide adequate fire suppression capacity. Numerous down-town redevelopment projects have increased water and fire flow demands, without upgrades to improve water system infra-structure. In FY 2007, funds were appropriated for design and engineering. Site acquisition and construction of the well, waterstorage tank with a capacity of up to 2.0 million gallons and other site improvements are scheduled for award in FY 2008, andcompletion will occur in FY 2009. Total cost of the project is estimated at $9.7 million.Resources: $ 8,308,700Transportation/FAX Department. The Department of Transportation/FAX continues to provide support to the revitalization ofdowntown through staff support for various studies and activities. The Department has been the lead agency for the DowntownTransportation and Infrastructure Study (DTIS)Resources: $ 2,900Goal 2: Implement all Elements of the General Plan by 2025Parks, Recreation & Community Services Department. Much of the PRCS Capital Improvement Program falls within the strate-gies that support this goal. Examples of such projects are the Universally Accessible Regional Park, the Woodward Park expan-sion and construction of the Amphitheater. Also planned is the expansion of the Regional Sports Complex and improvements atMosqueda Center. Finally, the Department will be a part of the Downtown Riverwalk project, which will add green space and awater amenity in Downtown Fresno in the area bordered by Van Ness, Inyo, "H" and Ventura Streets. PRCS is also workingwith the public, Mayor’s Office, Council, and the Parks Commission to implement a comprehensive plan for utilizing the re-vamped Park Impact fees to accomplish all PRCS components of the 2025 plan. All of the potential future projects will createfacilities that offer first-class venues for recreation that are powerful economic engines for the community.Resources: $ 27,026,300Planning and Development Department. The Planning and Development Department has significant resources dedicated to theimplementation of the 2025 General Plan and the timely processing of development projects, which directly affect the livabilityof our community. Specifically, the Department has dedicated funds to the zoning ordinance, implementation of the adoptedmixed use ordinance, planning efforts for the Southeast Growth Area, and for the Application Assistance Center. In addition,the Department will continue to contract with outside organizations to assist in the development process. The Department,also, proactively enhances the cultural resources of our community by supporting the preservation of historically significantstructures within the City of Fresno.Resources: $ 17,657,700 42 One Fresno
    • CITY OF FRESNOPublic Utilities Department. The City of Fresno is the Regional Sewer Agency and the largest supplier of water in the Fresno-Clovis Metropolitan Area (FCMA). Wastewater Management and Sewer Maintenance Divisions are responsible for collection,treatment, reclamation, and disposal of 26 billion gallons of wastewater annually, while the Water Division annually produces,treats, and distributes approximately 51 billion gallons of drinking water to customers in the Fresno service area. The City isanticipating considerable and sustained growth, and in fact, is one of the fastest growing communities in California. The dy-namic population growth experienced in the FCMA necessitates the City to invest in extensive capital improvements. The Wa-ter, Wastewater and Sewer Capital budget contain specific programs that are oriented toward proactive, cost effective, andtimely construction of infrastructure to meet the growth demands of the community while complying with Federal and Stateregulations and permitting requirements. The proposed improvements allow the City to maintain a high level of service for itscurrent and future customers while maintaining competitive utility rates.Resources: $ 65,055,200Goal 3: Maintain City Infrastructure in a manner consistent with the City’s General Plan, industry standards, Visions & Values by 2025Parks, Recreation & Community Services Department. PRCS believes in making Fresno as desirable as possible by providingample and beautifully maintained parks and open spaces. All resources under this goal are dedicated to the ongoing facilityrepairs, grounds maintenance, and capital improvements to existing parks and downtown areas such as the Fulton Mall. Muchof the funding for capital improvements to regional parks is derived from dedicated lease payments or capital funds collected aspart of gate and reservation fees. The resources and human capital needed to maintain healthy green space is considerable.Resources: $ 2,755,800Public Utilities Department. The Department of Public Utilities manages water and wastewater treatment facilities, 1,400 milesof sewer system pipe, and 1,600 miles of water distribution pipe with and estimated value in excess of $1 billion. On-goingmaintenance of these assets is vital to the health and well being of the community, and vitality of the local economy. Provenmaintenance programs are budgeted and employed to increase the useful life of the infrastructure. Because of these programs,water and sewer service problems are minimized, which lessens customers inconvenience leading to customer satisfaction. TheDepartment’s programs utilize the latest technology and innovations to ensure the most efficient use of material, staff and fi-nancial resources.Resources: $ 49,152,900Public Works Department. The Department will deliver services in all areas which meet the City of Fresno’s vision and values,particularly with regard to the City’s 2025 General Plan requirements. Existing services in the areas of street, traffic signal,streetlight, and landscape maintenance will continue with available funds. Plan checks will be completed timely with feedbackprovided to the customer. Project management services will be provided to ensure capital projects are on time and withinbudget.Resources: $ 59,737,500FOCUS AREA—REGIONAL COOPERATIONGoals:1) Community Outreach/provide information, receive service requests, provide listening sessions, sponsor community events2) Develop and implement a balanced Affordable Housing Program One Fresno 43
    • CITY OF FRESNOGoal Allocations:Goal 1: Community Outreach/provide information, receive service requests, provide listening sessions, sponsor community eventsParks, Recreation & Community Services Department. In order to better communicate with our customers, PRCS has estab-lished a community outreach program. The Department believes that with these dedicated resources, news and informationabout programs and events will reach those individuals and families that will most benefit.Resources: $ 133,400Public Works Department. The Department through its ADA Program will conduct Community Outreach, particularly for theCity’s disabled population. Through these efforts & others, the City moves towards compliance with federal regulations.Resources: $ 136,400Goal 2: Develop and implement a balanced Affordable Housing ProgramCity Manager’s Office. The City is required by the Department of Housing and Urban Development (HUD) to conduct a fairhousing program. This function is subcontracted to the Fair Housing Council of Central California (FHC). The FHC provides afull array of fair housing services to both City residents/home seekers and members of the housing industry (landlords, propertymanagers, lenders, real estate brokers and agents, and insurance industry representatives). FHC activities fall into two majorcategories: education and outreach, and intake and enforcement. This activity is a critical element of the goal of implementinga balanced and affordable housing program.Resources: $ 50,000Planning & Development Department. The Department continues to maximize and leverage millions of dollars in public andprivate funds to produce much needed affordable housing for Fresno City residents. The Department focuses on three corehousing activities: 1) New Construction, 2) First Time Homebuyer Assistance, and 3) Housing Rehabilitation. Funding for theseactivities are provided by the Home Investment Partnerships (HOME) Program; Community Development Block Grant (CDBG)Program; State funds (Prop. 46); and other smaller Federal, State, and local grants available for affordable housing activities.Housing funds are allocated in a manner that best helps to achieve Housing Element goals of the 2025 General Plan. The Citycreates hundreds of new, safe, and decent affordable housing units each year through the construction of new single- andmulti-family housing, acquisition and rehabilitation.Resources: $ 31,305,600 44 One Fresno
    • CITY OF FRESNOSecondary AdvantagesCity Clerk’s Office. The services rendered by the City Clerk’s Office are intended to promote high levels of Customer Satisfac-tion. However, as the nature of the Department is to provide service to the public, City Officials, and internal departments, sec-ondary benefits for achieving this goal extend into all of the KRA’s. With satisfaction of service, other departments are equippedto move forward to fulfill their goals spanning One Fresno, Public Safety, Education, Customer Service, Economic Development,and Resource Management.City Attorney’s Office. The City Attorneys Office advises and consults, prepares and reviews documents, and represents theCity in a broad range of activities. For example, the office represented the City in its efforts toward implementation of the Gen-eral Plan, full Federal air quality compliance, and an affordable and equal access regional transportation system. Legal servicesalso will be provided in the City’s pursuit of regional joint agreements aimed at reducing redundancies, creating efficiencies, andensuring sound management of regional resources in the areas of code enforcement, transportation , and use of resources.Economic Development. A focal point for success, the Economic Development Department continually seeks to conduct out-reach to the community in an effort to inform potential clients about the benefits of its programs. The Department enters intoagreements with other quasi-government/public agencies. These relationships promote regional cooperation and facilitateachieving the goals of the Department.Finance Department. The Department’s budget outlines many key objectives and projects that share a common theme andplan for the City of Fresno. The centerpiece of the Citys Strategic Plan is "One Fresno." Finance is an integral part of this planas it provides the much needed oversight and guidance for: fiscal responsibility and leadership with respect to seeking and ob-taining funding; leveraging private leadership and investments; optimizing and streamlining organizational processes to ensurequality services and fiscal reliability; and the elimination of redundant services while stretching the value of the taxpayers dol-lars.Information Services Department. The Department has implemented a number of initiatives which increase the availability ofCity resources remotely, thus reducing the necessity of vehicle travel for City functions. Citizens can pay utility bills, requestlicenses, report graffiti or code violations, apply for basic building permits, and apply for jobs online. Employees can checkemail and in select cases, login to core systems to perform maintenance or correct problems. In addition to providing a moreconvenient interaction with the City, ISD’s eGovernment Services are helping clean up the air.Personnel Services Department: The Department continues to exemplify the Mayor’s vision of providing equal access toemployment with the City of Fresno through outreach efforts. These efforts are supported through an expanding network ofcollaborative relationships with community organizations such as Fresno City College, Cesar Chavez Adult School, Fresno PacificUniversity, and Fresno State University.Police Department. The Department primarily focuses on the prevention of crime and traffic collisions, which mainly applies tothe Key Result Area (KRA) Public Safety. However, safety services do indirectly complement the KRA One Fresno. The Graffitiprogram not only reduces property crime, but promotes meeting the beautiful neighborhood standards. In addition, the build-ing of a Joint Administrative Complex will contribute to the revitalization and beautification of Downtown. One Fresno 45
    • CITY OF FRESNO NOTES: 46 One Fresno
    • CITY OF FRESNOVision: Fresno is a peaceful and secure community, providing ample opportunities to achieve a highquality of life for all its residents.FOCUS AREA—LAW ENFORCEMENTGoals:1) Reduce injury collisions in calendar year 2007 by five percent from 20062) Complete the Public Safety Complex by November 20083) Achieve an average response time to life threatening emergency calls under 6.5 minutes in calendar year 20064) Reduce Part I crimes in calendar year 2007 by five percent from 2006Goal Allocations:Goal 1: Reduce injury collisions in calendar year 2007 by five percent from 2006Police Department. Since unlicensed motorists are four-to-six times more likely to be involved in injury accidents, there hasbeen an increase in the enforcement of unlicensed motorist violations. Traffic personnel use weekly statistics to identify streetsand intersections with the highest collision rates and direct resources to proactively enforce traffic laws at these locations. Traf-fic personnel will also conduct four Driving Under the Influence (DUI) “reality checks” at high schools, six bicycle safety rodeos,36 seatbelt enforcement operations, and four seatbelt safety poster contests.Resources: $ 19,585,300Goal 2: Complete the Public Safety Complex by November 2008Police Department. The Department, in cooperation with the Fresno City Fire Department and the Fresno County Sheriff’s De-partment, is moving forward with plans to build a Fire and Law Enforcement Administration Building and Communication Centerin Downtown Fresno. This project is being coordinated with the Public Works and General Services Departments to developdesign criteria in anticipation of requesting City Council approval to issue a Request For Proposal.Resources: $ 579,100Goal 3: Achieve an average response time to life threatening emergency calls under 6.5 minutes in calendar year 2006Police Department. The Department modified the definition of “0" priority calls so that only the highest precedence emergen-cies are so categorized. The Department has made the Automated Vehicle Locator (AVL) program mandatory, allowing theclosest units to be dispatched to emergency calls. Officers also use AVL to determine the fastest route to calls. Supervisors arerequired to monitor “0” priority calls to determine their validity and reclassify events not meeting standards. Additionally, allsworn members logged onto a patrol car and in uniform are required to respond to “0” priority calls.Resources: $ 62,575,300 Public Safety 47
    • CITY OF FRESNOTransportation/FAX Department. The Department funds two sworn police officers and anticipates increasing the number ofofficers to four. These officers respond to transit related calls and utilize the Department’s global positioning system (GPS) andvideo surveillance equipment to provide a safe environment for customers and employees.Resources: $ 164,600Goal 4: Reduce Part I crimes in calendar year 2007 by five percent from 2006Police Department. Ongoing, daily monitoring of crime data will continue, allowing staff to quickly identify crime trends andimmediately mobilize proactive personnel to impact them. Monthly auto theft meetings facilitate communication between dis-trict auto theft detectives, Help Eliminate Auto Theft (HEAT) unit personnel, and allied agencies. To diminish the likelihood ofretaliatory crimes, there will be an emphasis on the rapid identification and arrest of suspects involved in violent crime.Resources: $ 56,090,600FOCUS AREA—CODE ENFORCEMENTGoals:1) Use the Code Enforcement Division to improve the quality of life in our City’s rental units A) Establishing a new goal of ensuring 300 safe housing units annually with the Housing Standards Team. B) Housing inspectors to inspect and resolve 500 substandard housing vases annually2) Maintain all vacant properties (omitting fire and safety hazards) by: A) Annually maintaining all vacant properties starting April 15 (weather permitting) and concluding September 15; last year’s total of vacant properties maintained was 5,862 B) Have all violations on vacant properties in compliance within 45 days of first inspection C) Maintain the number of properties abated by the city to seven percent of the total cases; last year, 5,482 properties were cleaned by owner or were no longer vacant and 380 or 6.93 percent were abated by a City contractor.3) Eliminate by the year 2012 the known Illegal/Unsafe hazardous commercial sites throughout the city and actively pursue any new Illegal/unsafe hazardous commercial sites through proactive enforcement of the Conditional Use Permit Team. A) Annually inspect 60 high –risk properties through proactive enforcement B) Annually inspect 90 properties for compliance with the solid waste recycling ordinanceGoal Allocations:Goal 1: Use the Code Enforcement Division to improve the quality in our Citys rental unitsPlanning & Development Department. The Housing Standards Team (HST) continues to pro-actively address sub-standardhousing conditions in rental apartment complexes, multi-residential, and single-family units for health and safety issues. Morerecently the Mayor, in recognition of the Citywide need to aggressively combat substandard housing with City Council direction,established an 10x10 Blue Ribbon Committee. The Team utilizes existing Codes, which includes the Real Property Ordinance. Aprovision of the ordinance provides for increased fines (of up to $50,000) if owners do not maintain their properties after beingnoticed by the Team. The City of Fresno has approximately 53,000 rental housing units, with the majority of the rental units 48 Public Safety
    • CITY OF FRESNOover 50 years old. Older rental housing units have an increased potential for sub-standard housing conditions, which endangerthe health and safety of occupants and others.Resources: $ 667,100Goal 2: Maintain all vacant properties (omitting fire and safety hazards) by:Planning & Development Department. The Code Enforcement Division has the responsibility of ensuring that vacant propertiesand vacant buildings are free of fire hazards and blight. Due to the hot and dry conditions during the spring/summer/fallmonths, in the City of Fresno, the division inspects all properties to ensure that all fire hazards have been removed. The pro-gram includes a summer and winter inspection and removal sweep of all vacant properties. • Illegal Dumping: The Fresno Against Illegal Dumping (FAID) focuses on reducing the amount of illegal dumping on public and private property throughout the City. The Unit’s effectiveness is enhanced because the FMC overlaps with the California Penal Code, thus allowing the FAID Unit to issue administrative and criminal citations to violators.Resources: $ 1,056,500Goal 3: Eliminate by the year 2012 the known Illegal/unsafe hazardous commercial sites throughout the city and actively pursue any new Illegal/unsafe hazardous comercial sites through proactive enforcement of the Conditional Use Permit TeamPlanning & Development Department. The Code Enforcement Division continues to identify and address violations of the Condi-tional Use Permits and other special permits, relative to properties within the City, which pose a risk to the public’s health andsafety. The team utilizes all applicable objectives set forth in the “Report of the Southwest Fire Process Improvement TaskForce” in their enforcement efforts. The team also continues to work in conjunction with other City, County, State and Federalagencies and is a member in the United States Department of Justice’s Environmental Crimes Task Force. These agencies meeton a regular basis to discuss multi-agency approaches to prosecute environmental crimes.Resources: $ 475,500FOCUS AREA—BUILDING SAFETYGoal:1) Promote and maintain a high level of quality construction by meeting or exceeding building code regulations by: A) Providing 95 percent of all inspections on the day requested B) Providing all building plan checks within established city timelines according to production schedule C) Technology enhancementsGoal Allocation:Goal 1: Promote and maintain a high level of quality construction by meeting or exceeding building code regulations by: Public Safety 49
    • CITY OF FRESNOPlanning & Development Department. The Department’s Building and Safety Services Division is responsible for permit issu-ance, plan check, UGM fee exaction and final map processes. There are numerous rules and regulations that have a direct im-pact on this Division’s functions. Resources dedicated to this goal help achieve quality construction by training staff on the un-derlying authority related to their job function, increasing public awareness of changing authorities, and implementing technol-ogy to provide staff with state-of-the-art field inspection methods.The Department continues to leverage Federal entitlement funds with other Federal, State, and local funds for housing rehabili-tation activities. The Planning and Development Department continues to implement an in-house owner-occupied and rentalrehabilitation loan program that addresses health and safety concerns as well as improve the City’s existing housing stock.Resources: $ 64,500FOCUS AREA—PUBLIC HEALTH & SAFETY STANDARDSGoal:1) Protect the public’s health by meeting or exceeding all applicable state and federal public health requirements for Public UtilitiesGoal Allocation:Goal 1: Protect the publics health by meeting or exceeding all applicable state and federal public health requirements for Public UtilitiesPublic Utilities Department. The Department of Public Utilities protects the public’s health and safety through the Water Divisionwhich provides the community with a safe and healthy water supply; the Sewer Maintenance and Wastewater ManagementDivisions which collect and treat wastewater; and Solid Waste and Community Sanitation which collect, recycle, and divert solidwaste for the residents of the City of Fresno. The diversion programs in Solid Waste and Community Sanitation include weeklycollection of recyclables, providing education to new and existing residential and commercial customers, and the annualneighborhood pickup for residential customers which support the protection of the public’s health. The Water Division focuseson water quality. The primary mission of the Water Division is to provide an average of 140 million gallons daily of safe andquality water through activities including sampling, monitoring, reporting, cross connection control, treatment of ground waterat over 250 well sites, and operation of the Surface Water Treatment Facility. The Wastewater Management and Sewer Mainte-nance Divisions maintain the City’s pretreatment program to prevent damage to the City’s sewer collection system and waste-water treatment facilities as well as provide for the collection, treatment, and reclamation of 71 million gallons of wastewaterdaily. The Public Utilities Department provides all these services while maintaining strict adherence to local, State, and Federalregulations. The Department is able to meet regulatory requirements efficiently and economically by effectively balancing per-sonnel, science, and technology through effective strategies.Resources: $ 46,003,300FOCUS AREA—FIREGoals:1) Reduce per capita fire loss annually by ten percent toward the goal of $24.70 per capital as reported by the NPA for com- munities of 260,000-488,000 for the Western united States by 2012 by: A) Continuing implementation of the Fresno Fire Department Strategic Plan 50 Public Safety
    • CITY OF FRESNO2) Meet the stated service level objectives identified in the 4 Minutes to Excellence plan by 20123) Maintain 95 percent of key City of Fresno personnel trained in the City’s Emergency Operations Plan4) Completion of the Fire Department $50 million Capital Project Plan by 2012Goal Allocation:Goal 1: Reduce per capita fire loss annually by ten percent toward the goal of $24.7 per capita as reported by the NFPA for communities of 260,000-488,000 for the Western United States by 2012 by:Fire Department. The single most effective way of reducing fire loss is through prevention to include enforcement, engineering,investigation and education. Over the course of the last year, 4,000 new businesses and/or multi-family dwellings have beenidentified for inspection per the Uniform Fire Code and the Fresno Municipal Code. Additionally, over 1,300 vacant businesses/buildings have also been identified and require an inspection. In 2006, the City suffered 1,350 multi-family and commercial firesresulting in over $4 million of fire loss and 1 civilian fatality. By conducting annual mandated inspections, the City will take aproactive approach through education and enforcement efforts to reduce fire losses and fire related death and injuries, whichmeets the key objectives of Customer Satisfaction and Employee Satisfaction by attempting to ensure work and living environ-ments are safe and Financial Management through reductions in fire loss and injuries.Resources: $ 2,703,400Goal 2: Meet stated service level objectives identified in the 4 Minutes to Excellence plan by 2012Fire Department. Allocations to this goal encompass the Bureau of Fire Suppression Emergency Response, and the personnel,operational and logistical support services of fleet maintenance and communications appropriated for providing fire suppressionservices throughout the Department’s service area covering over 340 square miles. Funding for 385 firefighting and supportstaff (includes the addition of 41 staff transitioning from a contract for service with the North Central Fire Protection District),staffing for service contracts related to the Fig Garden Fire Protection District and Fresno Yosemite International Airport are alsoincluded within this goal. All of these resources are directed to meeting departmental service level objectives as outlined in the2025 Public Safety Report, Fire Department Strategic Plan, and Standard of Cover documents. The Department’s stated servicelevel objective is to have the first unit arrive on scene within 4 minutes, and other dispatched units arrive within 8 minutes, 90percent of the time, from the point at which the units are enroute to the call.Resources: $ 42,376,500Goal 3: Maintain 95 percent of key City of Fresno personnel trained in the City’s Emergency Operations PlanFire Department. In FY 2008, the Department will continue to conduct exercises and enhanced training through collaborativeefforts between the State, City and Fresno County. These exercises will test the City’s ability to run an Emergency OperationsCenter and to implement the Emergency Operations Plan. Key personnel will be exposed to and trained in the National IncidentManagement System. The exercises will evaluate our ability to respond to a terrorist event and/or large-scale medical disasters.In addition, funding is requested within this Goal that will continue efforts to upgrade equipment for use in the existing Emer-gency Operations Center until a new facility can be acquired.Resources: $ 517,800 Public Safety 51
    • CITY OF FRESNOGoal 4: Completion of the Fire Department $50 million Capital Project Plan by 2012Fire Department. Significant investment will be made into existing and future fire facilities. The Department is in the laterstages of completing Phase I and beginning Phase II of an extensive station renovation project that was necessitated becausesufficient resources were not directed to maintaining existing facilities during the last 20 years. In addition, with the implemen-tation of new Citywide Fire Impact Fees, funding for the construction of three key fire stations, a new training facility, a newrepair and maintenance facility and joint Fire and Police Public Safety Administrative Complex are in the planning and designphases. These projects, outlined in both the 2025 Public Safety Plan and the Fire Department Strategic Plan will significantlyenhance safety services, and reduce redundant infrastructure, space and equipment requirements for related functionsResources: $ 17,879,600Secondary AdvantagesAirports Department. The Airports Department has included funds in its FY 2008 Public Safety budget to insure federally man-dated five minutes response time for security calls to the screening checkpoint area and the three minute response time to alldeclared aircraft emergencies are met.City Attorney’s Office. The City Attorneys Office contributes to furthering the goals of reduced crime rates, building safety,emergency preparedness, and public health by providing general legal advice, conducting training on legal issues and prosecut-ing municipal code violations in such areas as: zoning, housing, dangerous building, public nuisance abatement, and prosecutingthe revocation of Conditional Use Permits.City Clerk’s Office. The services rendered by the City Clerk’s Office are intended to promote high levels of Customer Satisfac-tion. However, as the nature of the Department is to provide service to the public, City Officials, and internal departments, sec-ondary benefits for achieving this goal extend into all of the KRA’s. With satisfaction of service, other departments are equippedto move forward to fulfill their goals spanning One Fresno, Public Safety, Education, Customer Service, Economic Development,and Resource Management.Finance Department. The Department upholds its unique role in emergency management by being involved in emergency plan-ning, training, and recovery processes through the City of Fresno’s Emergency Response Plan. It is directly responsible fortracking and effectively managing the resources of planning for an emergency and preparing the necessary financial personnelto keep the City operating during a disaster. The Department’s Emergency Preparedness Officer (EPO) is responsible for ensur-ing that emergency response plans are up-to-date and implemented properly.General Services Department. The Department has applied its resources primarily in the Customer Services, Resource Manage-ment, and One Fresno KRA’s. However, the Department’s contribution is not limited by the boundaries of those KRA’s. Theservices provided by GDF will play a major role in “ Public Safety: by providing key support services impacting the goal“Achieving an average response time to life threatening calls under seven minutes in calendar year 2006, through the availabil-ity of the Police Departments vehicle fleet.Information Services Department. In a partnership with Parks and Recreation, ISD has helped to implement the CommunityConnect program at various parks locations throughout the City. This program provides an advanced computer lab includinginternet connectivity and training for public participation. These labs serve areas within the City that are typically underservedwith technology opportunities, so it provides citizens with a very valuable tool to improve their skills and increase their exposureto these important resources.Personnel Services Department. The Personnel Department expresses its commitment to further the goals of the Public SafetyKRA by establishing continuous recruitment for entry level police officers, dedicating staff effort to large and complexrecruitments, and working with department-level staff to facilitate staffing for grants and special programs. 52 Public Safety
    • CITY OF FRESNOVision: We actively partner with the community to promote educational activities that maximizeliteracy, youth development safety, employment readiness and life-long learning making Fresno a world–class city.FOCUS AREA—EDUCATION AND AFTERSHCOOLGoals:1) The City of Fresno offers a series of out-of-school enrichment and development programs for preschool through high school students that receive 90 percent satisfaction ratings from participants, parents, and educators in FY 20082) Attendance numbers in the cities’ out-of-school enrichment and development programs increase by at least five percent in FY 2008Goal Allocations:Goal 1: The City of Fresno offers a series of out-of-school development programs for pre-school through high school students that receive 90 percent satisfaction ratings from participants, parents, and educators in FY 2008Parks, Recreation & Community Services Department. PRCS offers a variety of enrichment programs including Literacy andemployment readiness, community science, mobile fitness and mobile science vehicles, Friendship Camp, and Summer Enrich-ment Camp; also available are numerous youth sports leagues and therapeutic recreation. All of these programs help to im-prove the lives of our citizens and community.Resources: $ 1,585,600Goal 2: Attendance numbers in the cities’ out-of-school enrichment and development programs increase by at least five percent in FY 2008City Manager’s Office. The City will continue to pursue program improvement and offer a series of ‘during school’ and ‘afterschool’ programs providing recreation, enrichment, community education, and safety awareness programs. The City will workwith the school districts and other community organizations utilizing our public school sites, community centers and parks pro-viding our community with a variety of community development activity options.Resources: $ 24,300Parks, Recreation & Community Services Department. Resources under this goal are directed at community outreach for theCommunity Science and Fresno Connect programs. Effective outreach leads to increased participation in our programs and in-creased ability to obtain donations and grant funds for these programs. Fresno Connect computer labs are a great example ofmeeting this goal, because programming is offered to youth, adults, and seniors.Resources: $ 492,600 Education 53
    • CITY OF FRESNOFOCUS AREA—HEALTH AND SAFETYGoals:1) Education programs and initiatives geared toward improving health and safety increase attendance numbers by at least five percent in FY 2008Goal Allocations:Goal 1: Education programs and initiatives geared toward improving health and safety increase attendance numbers by at least five percent in FY 2008City Manager’s Office. The City provides a number of programs geared toward improving the health and safety of the generalpublic. These programs include: Nutrition and Senior Meals Programs; the Mayor’s Fitness Council; Police and Fire safety pro-grams; truancy abatement (Juvenile Accountability Ordinance); and MAGEC.Resources: $ 23,900FOCUS AREA—FAMILY ECONOMIC SUCCESSGoals:1) The City of Fresno increases participation in workforce development programs by ten percent in FY 20082) Increase the number of individuals that City programs connected to gainful employment by at least five percent in FY 2008Goal Allocations:Goal 1: The City of Fresno increases participation in workforce development programs by ten percent in FY 2008City Manager’s Office. The City will continue with its current workforce development projects in the Mayor’s Jobs Initiative, highschool BEST Program, and activities related to Fresno Connect. Efforts are underway to increase the City’s influence in the ac-tivities of the Workforce Investment Board.Resources: $ 24,000Parks, Recreation & Community Services Department. The Mayor’s Job Fair provides a great opportunity for residents through-out Fresno County to connect with a wide range of employers. Would be employees have a ideal venue to maximize their jobseeking efforts and employers have the benefit of seeing the most motivated and best qualified candidates. The City benefitsby helping its’ citizens become prosperous member of the community.Resources: $ 109,900 54 Education
    • CITY OF FRESNOGoal 2: Increase the number of individuals that City programs connected to gainful employment by at least five percent in FY 2008Parks, Recreation & Community Services Department. The Mayor’s Job Fair provides a great opportunity for residents through-out Fresno County to connect with a wide range of employers. Would be employees have a ideal venue to maximize their jobseeking efforts and employers have the benefit of seeing the most motivated and best qualified candidates. The City benefitsby helping its’ citizens become prosperous member of the community.Resources: $ 58,000Secondary Advantages:City Attorney’s Office. The City Attorney’s Office provides legal advice and support as requested for the development and imple-mentation of community youth programs and vocational education programs.City Clerk’s Office. The services rendered by the City Clerk’s Office are intended to promote high levels of Customer Satisfac-tion. However, as the nature of the Department is to provide service to the public, City Officials and internal departments, sec-ondary benefits for achieving this goal extend into all of the KRA’s. With satisfaction of service, other departments are equippedto move forward to fulfill their goals spanning One Fresno, Public Safety, Education, Customer Service, Economic Development,and Resource Management.Finance Department. The Department continues to be a vital participant in the internship program. It is a collaborative effortbetween the City of Fresno, Fresno City College, and Duncan Poly Technic. The purpose of the program is to increase students’awareness and discover the potential of a rewarding career in Finance. Students develop the necessary skills to be successful,and are encouraged to continue their education at the postsecondary level, and develop personal and professional relationshipswith other talented people. The program was developed in response to feedback from the business community that many stu-dents lack necessary financial skills and information on career options. Internships in local government provide a great opportu-nity for students from nearly any discipline to learn about the rewards of public service in a city, county or special district.Fire Department. With the cooperation of the Fresno Fire Chief’s Foundation and local school districts, the Prevention Divisioncoordinates the “Helmets are Cool” program, which is designed to issues safety helmets to children who are not wearing a onewhile skating or bike riding. Fire companies and inspectors distribute helmets and, to date, have issued over 2,500 safety hel-mets.Planning and Development Department. Sponsored the creation of the Housing Resource Center, a one-stop shop homeowner-ship assistance center located in Manchester Mall. This program will educate and assist potential home buyers during the homebuying process.Public Works Department. The Public Works Department focuses on safety concerns around schools with infrastructure im-provement on sidewalks, and works in collaboration with school districts on the Safe Routes to Schools Program.Transportation/FAX Department. The Department makes an important contribution to this area by providing transportation topublic and private elementary, junior high, and high school students throughout the school year. Many adults utilize publictransportation to further their education or to complete an education that was interrupted in their youth (GED, High School Di-ploma, basic classes). The Department has provided additional passenger amenities to the Cesar Chavez Adult and CommunityEducation facility. These amenities include shelters, benches, bus stop modifications and arrival/departure signs. Education 55
    • CITY OF FRESNO Notes: 56 Education
    • CITY OF FRESNOVision: We serve all customers professionally, courteously and responsively, focusing on the needswhile providing high value service.FOCUS AREA—EXTERNAL CUSTOMER SERVICEGoals:1) Essential core services contribute to the City Vision & Values annually2) Our services are recognized as “Best of Class” by industry standards and are acknowledged by accreditation and awards3) Council Request for Service System issues will be addressed with the use of data driven information to effectively prioritize and resolve Council District concerns4) To meet or exceed 3.5 out of 4.0 scale for customers satisfied with city servicesGoal Allocations:Goal 1: Essential core services contribute to the City Vision & Values annuallyAirports Department. Being the medium for the community’s economic growth the Airports Department is dedicating its FY2008 resources to meet the City’s Vision and Values by development, maintenance, and operation of both City owned Airports,Fresno Yosemite International and Chandler, respectively. The Department aggressively seeks new air service, enhances itsfacilities, and maintains its cost structure competitive with other airports of similar size. In FY 2008, FYI will transition from a20/7 schedule to a 24/7 schedule to accommodate the increased demand in service. Also, the Airports Department recentlycompleted the design of a new Consolidated Rental Car Facility that will provide customers with a convenient location to pick upand drop off their rental cars. Customer Service is the primary function of the Department, and delivery of services in a profes-sional, effective, and timely manner.Resources: $ 144,100City Attorney’s Office. The City Attorney’s Office is allocating resources to continue the delivery of high quality legal services toits clients. Meeting the needs of clients in an efficient, timely, and cost effective manner is the goal of the Office. Providinglegal services is critical to the successful implementation of City-wide goals, the City Attorney’s Office is dedicated to the en-hancement of the City Vision & Values.Resources: $ 900,200City Clerks Office. The City Clerk’s Office is dedicating its FY 2007 resources to ensure that essential core services contribute tothe Citys Vision & Values. These resources will maintain staff, equipment, and supplies necessary for providing accurate infor-mation and public relations service to elected officials, the public, and City departments. Customer Service is the primary func-tion of the Department. Delivery of services in a professional, effective, and timely manner ensure that other essential functionsof the City run smoothly.Resources: $ 807,500 Customer Service 57
    • CITY OF FRESNOCity Manager Department The City Manager’s Office is responsible for overall administrative direction to City departments, withthe exception of offices provided for in the City Charter. As such the office is accountable for ensuring that all Key Result Area(KRA) goals are met.Resources: $ 43,400Economic Development Department. The Economic Development Department has dedicated resources to promote the Primarygoals of the Department, which is to increase the city’s economic vitality, the City is the customer.Resources: $ 29,700Finance Department. The Department exists to manage the publics monetary assets responsibly and professionally, for ulti-mate use in delivering high quality customer service, timely and complete financial data, as well as fiscal regulatory compliancethroughout its divisions. Finance also provides critical customer support services to it’s citizens. These services include dis-bursements, business licensing/permitting, customer support, and utility cashiering.The Department’s activities focus on three specific outcomes: sustainable governmental finance, improved and more efficientgovernment operations to accomplish the goals of the entire City, and an efficiently functioning local government. Finance fo-cuses on providing a streamlined decision-making framework in order to provide quality services to clients. The Departmentencourages a professional operating environment that instills employee satisfaction, teamwork, and trust.Resources: $ 12,597,700Fire Department. Appropriations allocated toward this goal relate to maintaining essential support services provided by the Bu-reau of Administrative Services, which includes the Office of the Fire Chief, Budget, Personnel and Recruitment Services Theseareas specifically support functions such as the preparation and management of payroll, accounts payable and receivables,budget preparation and maintenance, personnel, and oversight for injured workers and worker’s compensation programs. All ofthese functions are critical to the efficient operation of the Department. In addition, funding allocated to this goal encompassesgeneral organizational expenditures such as apparatus and equipment lease payments and appropriations for annual leave pay-offs.Resources: $ 4,251,800General City Purpose. The Intergovernmental Relations Division contains expense items which are of a Citywide nature such aslegal fees, election costs, Operation Clean Air, support of Regional Jobs Initiatives (RJI), funding of Deferred Comp Administra-tion, and lobby contracts. The City will pass-thru CDBG funding to private organizations. The Retirement Office provides mem-bers and the employer with flexible, cost effective, participant-oriented benefits through prudent investment management andsuperior member services Finally, the Redevelopment Services Division houses City personnel who work for the RedevelopmentAgency (RDA).Resources: $ 2,889,800General Services Department. The Department’s Purchasing Division will continue to provide quality business support servicesrelated to procurement to all City Departments at the best value.Resources: $ 5,883,800 58 Customer Service
    • CITY OF FRESNOInformation Services Department. The Information Services Department is responsible for ensuring the best and most effectiveuse of technology to support the goals of the City of Fresno. The Department strives to provide the highest service to its cus-tomers through innovation and team work. Through interdepartmental communications to the needs of the City, the Depart-ment provides reliable, responsive and cost effective information technology solutions.Resources: $ 1,915,300Parks, Recreation & Community Services Department. A significant amount of PRCS resources fall under this goal. These re-sources include our Administration Division, a majority of Senior programs, upkeep of the Memorial Auditorium, and 100 percentof our pass-thru funding, such as the annual SPCA Services contract, Community Investment Grants, and the contractual pay-ment to the Chaffee Zoo Corp. Many Recreation and Community Services programs are represented under this goal, with on-going funds required to maintain: After School Recreation, Neighborhood Parks & Recreation Centers, Therapeutic Recreation,Swim Pools/Aquatic Recreation, and Science Programs.A majority of base parks maintenance activities fall under this goal, such as utilities, employee salaries, workers’ compensation,mileage, and interdepartmental charges. All elements under this goal are considered essential in order to continue to providecurrent service levels and accomplish the basic tasks for which PRCS is responsible. Although PRCS classifies a sizable portionof activities as essential core services, the Department is constantly implementing service efficiencies and improvements, suchas staggered maintenance shifts, innovative new equipment technologies, cutting edge curriculum, investing in employees, andestablishing mutually beneficial partnerships within the community.Resources: $ 21,238,500Personnel Services Department. The Department’s goal is to provide excellence in customer service to both external and inter-nal customers. To this end, Personnel Services consistently increases and improves accessibility to information online. TheDepartment sees external customers as the general public seeking its services either as applicants or interested parties in Cityemployment, private individuals needing fingerprint services, claimants seeking the services of Risk Management, or variousoutside agencies within the Community. The Department constantly strives to attract the best possible workforce through ag-gressive community outreach as well as targeting areas of job specialization.Resources: $ 1,463,700Planning & Development Department. The Department performs core activities in order to achieve its overall mission within thedivisions. The Core services include a portion of administrative staff, overtime costs, outsourcing, and interdepartmentalcharges. To continue meeting the overall goals of the Department, basic infrastructure and support costs need to be in place.Resources: $ 3,988,500Police Department. The safety, security, and overall quality of life in the community are of paramount concern to the PoliceDepartment. To insure that citizens are receiving the highest level of service in a prompt, courteous, and effective manner;customer service needs assessments will be distributed to all citizens who have been the victims of a crime, received traffic cita-tions, and/or have been involved in any Department event. In order to reach the largest possible portion of the public, surveysare also distributed to the community, at the Department’s public counters, and through various other methods in an effort toevaluate customer/victim satisfaction. The ongoing collected information received from this survey is being analyzed for qualitycontrol of service delivery and will be used to initiate improvements when and where needed to make certain that the PoliceDepartment provides “a Culture of Excellence Where People Get the Best Every Day.”Resources: $ 3,440,600 Customer Service 59
    • CITY OF FRESNOPublic Utilities Department. The Department’s core services include providing 140 million gallons of water daily; collecting 1,350tons of trash, green waste, and recyclables daily; collecting and treating 71 million gallons of wastewater daily, maintaining1,700 miles of water lines and 1,400 miles of sewer lines; collecting 1,850 lbs. of litter from streets and alleys daily; and sweep-ing 272 miles of streets daily. Some of the supporting programs and projects related to this goal include water production, wa-ter distribution, water metering, water recharge, facilities maintenance, administration, customer service, payroll, accounting,accounts payable, budgeting, GIS/GPS based routing, human resource administration, clerical support activities, strategic lead-ership, planning and resource management, organizational development, fiscal management, rate analysis, performance met-rics, review and coordination of utility requirements, and planning/design and maintenance of the sanitary sewer system infra-structure. The Department remains committed to providing outstanding customer service while maintaining competitive utilityrates by continually monitoring core services through established performance measures as well as financial and operationalbenchmarks in utility industries.Resources: $ 64,938,700Public Works Department. The Department will deliver services in all areas which meet the City of Fresno’s vision and values,particularly with regard to excellent customer service. Existing services in the areas of parking, street and streetlight mainte-nance will continue with available funds. Capital improvement projects will be completed timely. Urban Growth ManagementProgram administration and right-of-way acquisition services will be provided to ensure capital projects are on time and onbudget.Resources: $ 18,353,000Transportation/FAX Department. The Department provides essential transit services to the community. Service is provided 7-days a week, up to 19-hours a day, and includes 18 routes. The service utilizes 112 buses, 245 bus drivers, and a 24-hourmaintenance facility. Approximately 12 million passengers use the service each year.Resources: $ 35,388,500Goal 2: Our services are recognized as “Best of Class” by industry standards and are acknowledged by accreditation and awardsCity Manager’s Office. The Customer Call Center opened in January 2006. By calling the Call Center at 621-CITY, customershave “one call does it all” service. This service sets Fresno apart from other cities, because the Fresno customer is no longersubject to the endless transfer of their call from one department to the nextResources: $ 531,400Convention Center. The City of Fresno, in partnership with SMG and the Convention and Visitor’s Bureau, will maximize thenumber and quality of events and conferences by implementing quality control measurements to fulfill the community’s enter-tainment appetite.Resources: $ 9,556,900Fire Department. The accreditation of the Fire Department will give Fresno fully accredited public safety services. Citizens ofFresno will derive customer satisfaction through the knowledge of having both their Police and Fire Departments internationallyaccredited. Accreditation is attained though a process of evaluation and periodic review in accordance with national policies andprocedures. Through this process of self assessment, the Department will be evaluating, and be evaluated on, organizationaleffectiveness; the ability to meet its goals, objectives and mission; and the reasons for the organizations success. Personnelfrom within the Department, with assistance from ancillary departments as needed, will be preparing self assessment materials 60 Customer Service
    • CITY OF FRESNOfor submission to the Commission on Fire Accreditation International, Inc., in mid 2007. A subsequent peer review site visit willoccur in late 2007, and accreditation is anticipated in March 2008.Resources: $ 15,000General Services Department. The Department will continue to pursue initiatives to provide services that exceed expectationsand are perceived to be “Best of Class”. Efforts to continuously improve will be pursued by researching and analyzing the bestservice providers as well as instituting initiatives that will best serve our customers.Resources: $ 24,400Parks, Recreation & Community Services Department. The PRCS Community Services Division is responsible for the manage-ment of all Department pass-thru funds and contracts with community groups. Due to the specialized customer service requiredto manage these high visibility activities, PRCS has worked to ensure that each customer receives a consistent level of service.As PRCS continues down the path of national accreditation, the goal is to highlight this area of operations to a national audi-ence.Resources: $ 2,400Public Utilities Department. The Department of Public Utilities has utilized its Strategic Business Plan to continually improve thequality of its services over the past 3 years. In addition, the Department will be seeking accreditation through the AmericanPublic Works Association beginning in FY 2007 and continuing for the next several years until accreditation is received in FY2009. This is a prestigious credential of excellence that formally verifies and recognizes public works/public utilities agencies forcompliance with the recommended industry practices. It provides a voluntary, self-motivated approach to objectively evaluate,verify and recognize compliance with the recommended management practices.Resources: $ 86,900Transportation/FAX Department. The Department of Transportation/FAX continues to improve amenities that are available totransit passengers. Amenities, such as benches, shelters, on-street signs and other facilities, continued to be installed andmaintained throughout the City of Fresno. An intermodal facility will be constructed at Kings Canyon and Chestnut Avenues.The intermodal facility will be part of a Transit Oriented Development (TOD) and will include market value housing, a park-and-ride, pedestrian and cyclist facilities, transit stops, shelters and benches and a park areaResources: $ 598,900Goal 3: Goal no longer in useGoal 4: To meet or exceed 3.5 out of 4.0 scale for customers satisfied with city servicesParks, Recreation and Community Services Department. PRCS is committed to giving their customers the best every day. Tothat end, the Department’s leadership is constantly looking for ways to improve and enhance the experience that every citizenhas when they touch PRCS Department.Resources: $ 102,500 Customer Service 61
    • CITY OF FRESNOTransportation/FAX Department. Customers are a high priority for the department employees receive training on how to main-tain and improve their customer service skills. Customer surveys are conducted annually to evaluate how we are doing and toidentify areas for improvement. Additionally, the department invests in passenger comfort through the purchase and installa-tion of bus shelters, benches, bus stop improvements and other passenger amenities.Resources: $ 4,185,700FOCUS AREA—POLICYGoal:1) Provide leadership, policy, and vision to meet or exceed the goals of each KRAGoal Allocations:Goal 1: Provide leadership, policy, and vision to meet or exceed the goals of each KRAMayor’s Office. The Mayor’s Office serves as the City’s Chief Executive Officer, and is responsible for overseeing the City Man-ager, recommending legislation, and presenting the annual budget to City Council. The Mayor’s Office has a vital role in provid-ing strategic policy direction on issues directly related to the advancement of goals with all of the KRA’s. As the Mayor’s Officefunction is that of a strategic and policy driven role, the Department’s resources have been isolated to the leadership, policy,and vision goal within the Customer Service KRA.Resources: $ 610,600City Council Office. The City Council establishes policy direction for the City by enacting ordinances and resolutions necessary toprovide essential legislation. City Council responsibilities include reviewing and adopting the annual budget; levying taxes andestablishing sources of revenue as may be necessary to fund approved appropriations; reviewing and voting on recommenda-tions presented by Boards and Commissions that are established by Council; authorizing contracts and bonds for the City; grant-ing franchises; and establishing policies and measures which promote the general welfare. As the Council provides policy direc-tion on such a broad spectrum of issues, their resources touch every corner of all goals and strategies within each KRA. Assuch, Council resources have been allocated to the leadership, policy, and within Customer Service KRA.Resources: $ 3,168,800City Manager’s Office. The City Manager’s Office is responsible for overall administrative direction to City departments, with theexception of offices provided for in the City Charter. As such, the Office is accountable for ensuring that all Key Result Area(KRA) goals are met. Rather than allocate the budget amongst the many KRA goals, the Office’s budget is primarily containedwithin this single goal. One of the exceptions is the Office of Education budget allocated to the Education KRA.Resources: $ 6,499,100Finance Department. Finance Management recognizes that team leadership plays an important role in addressing the City’s keyobjectives such as financial management, customer satisfaction, and employee satisfaction, which are critical to the success ofdeveloping and implementing policies that not only further the Mayor’s vision but also enables departments to meet as well asexceed their goals.Resources: $ 212,200 62 Customer Service
    • CITY OF FRESNOPersonnel Services Department. Over the last half of FY 2007, executive leadership within Personnel Services has focused onthe Department’s role in Citywide leadership, policy development and vision. As the department seeks creative solutions to per-sonnel issues, realigns policy to facilitate the most effective and talented workforce, and models the vision of “The TalentPlace”, the resources allocated reflect primarily staff time dedicated to this effort. Personnel Services’ leadership is in the fore-front of succession planning efforts to retain and develop its employees to serve as tomorrow’s City leaders.Resources: $ 147,700FOCUS AREA—INTERNAL CUSTOMER SERVICEGoals:1) Our services are recognized as “Best of Class” by Industry standards and are acknowledged by accreditation and awards2) Assist and consult with City Departments and City management for Improved management3) Essential core services contribute to the City Vision and Values annuallyGoal Allocations:Goal 1: Our services are recognized as “Best of Class” by Industry standards and are acknowledged by accreditation and awardsGeneral Services Department. The Department will continue to pursue initiatives to provide services that exceed expectationsand are perceived to be “best of class”. Efforts to continuously improve will be pursued by researching and analyzing the bestservice providers as well as instituting initiatives that will best serve our customers.Resources: $ 131,900Goal 2: Assist and consult with City Departments and City management for Improved managementFinance Department. The Department takes great pride in offering professional, accurate, and timely decision support to itscostumers. This is accomplished by dedicated professionals that work behind the scenes to process, gather, analyze, and reporton various types of technical financial information; offer consultation and guidance with the daily management of the City’s fi-nances, as well as provide strategic planning and coordination of policy direction that impacts the budget and other process’across the City.Resources: $ 714,800General Services Department The Department welcomes the opportunity to assist and consult with other Departments and Citymanagement to achieve excellence in management.Resources: $ 53,800Goal 3: Essential core services contribute to the City Vision and Values annuallyCity Attorney’s Office. The Department strives to provide high quality legal services to its clients. Identification of service de- Customer Service 63
    • CITY OF FRESNOmands and priorities enhance the Office’s ability to efficiently meet client needs. Whenever possible, in-house attorneys willdeliver professional legal services, in order to provide the client with proximity, efficiency, and a broader understanding of theissues, at significantly lower cost than outside counsel.Resources: $ 3,857,300Finance Department. The Finance Administration Division has the oversight responsibility of the City’s Accounting, Treasury,Budget & Management Studies, Business License, and Utility Billing & Collection Divisions. The divisions create the image anddefines the purpose and tone of the Department as well as communicating Citywide policies and procedures both internally andexternally. The division coordinates the core services and set the service standards and values which are the operational crite-ria to ensure consistent delivery of the Department’s service efforts.The Department provides critical customer support services to the Mayor, City Council and all City departments. These servicesinclude administration, regulatory compliance, research, statutory reporting, and PeopleSoft Financial and HR system upgradesupport and implementation. Finance is committed to efficient and effective operations and meeting the highest ethical stan-dards, stringently adhering to GASB and GAAP regulatory requirements, and consistently supports this commitment through itsvision, values, and leadership behaviors.Resources: $ 1,812,000General Services Department. The Department will continue to provide quality business support services to all City departmentsat the best value. Services include: procurement, fleet management, facilities management, central services and printing.Resources: $ 46,584,000Information Services Department. The Department is an internal customer service organization that provides core informationtechnology services critical to efficient and effective delivery of City services to the public. The services fall into six primary ar-eas: financial and human resource systems; utility billing, business licensing, permitting and code inspection systems; Geo-graphical Information Systems; specialized applications; network infrastructure hardware; and software support. Within each ofthese six primary service areas, the Department provides installation, end-user support, system administration, upgrades, re-placements, security, asset tracking, project management, and planning.Resources: $ 15,085,800Personnel Services Department. Personnel Services provides customer-responsive employee recruitment and exam services,civil service assistance, employee “know-your-benefits” training, and comprehensive new employee orientation. Attracting, de-veloping, and retaining a top quality workforce allow departments to facilitate advancing and expanding the vision for theFresno community.Resources: $ 24,619,900Public Utilities Department. The Wastewater Management Division allocates all administrative support functions of the Divisionas well as the support received from the various internal service providers under this KRA.Resources: $ 4,163,200 64 Customer Service
    • CITY OF FRESNOSecondary Advantages:Airports Department. The Airports Department has a dedicated Marketing unit which is responsible for promoting the Airportsas an effective origin point for travelers departing the Fresno metropolitan area and the six county region.Economic Development Department. To achieve the Economic Development KRA goals, the Department recruits new busi-nesses to Fresno, assists Fresno Businesses interested in expansion, and works to retain existing Fresno businesses. Therefore,as a marketing organization, the Department solicits “customers” lending valuable support to the Customer Service KRA which isvital to maintain the fundamental responsibility the City has for its residents. Customer Service 65
    • CITY OF FRESNO Notes: 66 Customer Service
    • CITY OF FRESNOVision: We are the employment and business center of choice, which attracts diverse capitalinvestment and generates jobs that meet the quality of life needs of our citizens.FOCUS AREA— ECONOMIC DEVELOPMENTGoal:1) The City supports the creation of 20,000 net new jobs in conjunction with the Regional Jobs Initiatives by December 31, 2008 A) Expansion and retention B) Project Shepherding C) Incentive Zones D) One Stop Application Business Center (ABC) E) AttractionGoal Allocation:Goal 1: The City supports the creation of 20,000 net new jobs in conjunction with the regional jobs initiatives by December 31, 2008Economic Development Department. Jobs continue to be goal one for the Economic Development Department. Goal achieve-ment is measured against the same standard as the Regional Jobs Initiative (RJI), using employment data provided by the Stateof California Employment Development Department. In FY 2008, the Department will focus its efforts on creating new jobs inthe following ways: • Work with community partners to recruit new businesses to Fresno that meet the RJI industry clusters. • Provide project shepherding to companies that fit the criteria for high economic yield projects. • Market and manage the existing Federal Empowerment Zone and State Enterprise Zone. • Marketing, and manage the new Municipal Restoration Zone (MRZ). The new zone will provide incentives for busi- nesses to locate, expand, and create jobs in the most financially challenged parts of Fresno. • Provide assistance to businesses to encourage them to stay, expand, and invest in Fresno. • Assist and encourage entrepreneurs to start successful new businesses in Fresno. • Strive for continuous improvement by adopting best practices; developing an economic development strategy; organiz- ing an economic development summit; and seeking accreditation for the Department. Departmental accreditation will require staff obtaining credentialing as Certified Economic Developers.Resources: $ 2,760,800 Economic Development 67
    • CITY OF FRESNOSecondary Advantages:Airports Department. The Airports Department’s capital program has a direct and positive effect on Fresno’s employment rate.By directly employing people to construct the capital improvements, and by indirectly hiring people in a support role to thoseindividuals who are directly employed, the Departments capital program has a beneficial multiplier effect that is much greaterthan its $42.9 million appropriation. In addition, the Airports Department has a dedicate Properties unit that is responsible forcultivating private and public development at its two Airports.City Attorney’s Office. The City Attorney’s Office provides focused legal services on matters such as properties acquisition; de-velopment agreements; code enforcement and general plan implementation; municipal finance; business transactions; eminentdomain issues; assessment contracts; general advice; document review of grants, loans; and franchises; and assists in negotiat-ing, reviewing, and monitoring contracts to ensure favorable terms for the City.City Clerk’s Office. The services rendered by the City Clerk’s Office are intended to promote high levels of Customer Satisfac-tion. However, as the nature of the Department is to provide service to the public, City Officials, and internal departments, sec-ondary benefits for achieving this goal extend into all of the KRA’s. With satisfaction of service, other departments are equippedto move forward to fulfill their goals spanning One Fresno, Public Safety, Education, Customer Service, Economic Development,and Resource Management.Finance Department. The Department’s services indirectly contribute to the City’s overall plan to advance economic develop-ment in Fresno. Finance oversees and facilitates an accurate and solid financial system that helps keep the City’s operations andcapital improvements moving forward. These vital resources also support Citywide essential services that promote safety, infra-structure, and beautification needs. In turn, this helps retain existing businesses and attract new businesses which positivelyimpact the local economy through job growth and consumer spending.Transportation/FAX Department. The Department makes a significant contribution to Economic Development by providing pub-lic transportation services. Transit passengers in Fresno tend to be young, low-income, and of ethnic minorities. The Depart-ment also provides public transit services to passengers with disabilities. Over 70 percent of FAX customers are dependent onbus service for their transportation needs. Passengers utilize bus service to: go to work, attend school, run errands, attendmedical appointments, visit family, and stay involved in the community.Police Department. The Department primarily focuses on the prevention of crime and traffic collisions, which mainly applies tothe Key Result Area (KRA) Public Safety. However, safety services do indirectly complement the KRA Economic Development.The reduction of crime and graffiti will positively affect the sense of safety which adds to the attraction of starting or relocatinga business in Fresno. This, in turn, contributes to the local economy through job growth and consumer spending with other localbusinesses. 68 Economic Development
    • CITY OF FRESNOVision: We are exemplary stewards of the Public Trust, collaboratively promoting the physical, human,cultural and financial assets of our community.FOCUS AREA— EMPLOYEE SATISFACTIONGoals:1) The City is committed to providing a safe workplace through training, safety compliance, and an overall focus on employee well-being and reducing work-related injuries to less than 775 annually by June 30, 20082) 75 percent of the city’s supervisory employees will have completed the approved minimum training in supervisory tech- niques by June 30, 20083) To meet or exceed 3.0 out of 4.0 scale for employees are satisfied with their equipment, training and supervision annually4) Establish an implement a citywide Employee Recognition program by September 30, 2007Goal Allocations:Goal 1: The City is committed to providing a safe workplace through training, safety compliance, and an overall focus on employee well-being and reducing work-related injuries to less than 775 annually by June 30, 2008City Attorney’s Office. The City Attorney’s Office is dedicated to providing its employees with a safe work environment. Re-sources are allocated to continue educating employees of the importance of safety in the workplace and to ensure that our workenvironment meets ergonomic standards.Resources: $ 42,200Economic Development Department. The Department is dedicated to providing a safe and healthy environment for all of itsemployees. Risk Management resources have been allocated for this purpose.Resources: $ 8,300Finance Department. The health and welfare of all of our employees in the Finance Department is always considered a majorconcern. The Department is committed to the provision of a workplace that is safe and without risks to health, and to the pre-vention of workplace injuries or illnesses.Resources: $ 94,100Fire Department. Allocations to meeting this goal include appropriations for personnel and supplies to support the Training Sec-tion of the Bureau of Training and Support Services. The Training Section is charged with ensuring that personnel meet man-dated training requirements, are adequately trained to perform their job duties safely, and provide specialty team support tofirefighters and citizens in the areas of emergency medical service (EMS) certifications, Urban Search and Rescue, HazardousMaterials, Communications and Geographic Information Services. In addition, departmental charges for Risk ManagementWorker’s Compensation are included in this allocation.Resources: $ 2,317,300 Resource Management 69
    • CITY OF FRESNOGeneral City Purpose Department. The Department is dedicated to providing a safe and healthy environment for all of its em-ployees. Risk Management resources have been allocated for this purpose.Resources: $ 1,900General Services Department. The Department will continue to make employee safety a top priority. Effective administration ofCal-Osha requirements, awareness of safety issues, and prompt response to employee safety concerns will be addressed.Resources: $ 448,500Information Services Department. The Department will continue to make employee safety a top priority. Effective administra-tion of Cal-Osha requirements, awareness of safety issues, and prompt response to employee safety concerns will be addressed.Resources: $ 5,500Parks, Recreation & Community Services Department. The majority of resources in this goal are related to the Departmentworkers’ compensation budget, which is decreasing in FY 2007 by over 16 percent. PRCS is working to keep on-the-job injurieslow by ensuring that employees have the right equipment and training for the task at hand.Resources: $ 559,300Personnel Services Department. Personnel Services has primary responsibility for reducing work-related injuries through man-agement of the Workers’ Compensation program. As changes occur in the program, Risk staff will provide support and trainingto their client departments. The Division looks forward to additional efforts to keep health and safety programs for City workersin the forefront.Resources: $ 157,400Planning and Development Department. The resources in this goal are related to the Department workers’ compensationbudget. Planning and Development is working to keep on-the-job injuries low by ensuring that employee have the right equip-ment and training for the task at hand.Resources: $ 189,600Police Department. The Department strongly values its most important asset-its dedicated staff who serve the Citizens ofFresno. PD is committed to mitigating work related injuries by providing its personnel the needed resources such as essentialon-going training along with safety and operating equipment.Resources: $ 3,468,400Public Utilities Department. The Department’s attention to risk management and safety programs provide staff with the supportnecessary to maintain a safe and healthy environment. The Department’s safety programs ensure compliance with health,safety, and environmental standards established by all applicable local, State, and Federal regulations. This is accomplished bydeveloping safety policies and programs specific to utility business operations; providing equipment, vehicle training, and safetytailgate sessions; furnishing staff with necessary tools, safety equipment, and reliable/safe vehicles; promptly investigating acci-dents and responding to emergencies; and providing technical assistance. The implementation of the DPU Safety Committee,which emphasizes safety is everyone’s responsibility, has been integral to the success of these programs. Safety and risk man- 70 Resource Management
    • CITY OF FRESNOagement are monitored by the performance indicators measured each fiscal quarter. The reduction of time lost including injury,partial injury, and light duty work are all monitored as part an ongoing department function.Resources: $ 3,933,000Public Works Department. The Department remains dedicated to providing a safe and healthy environment for all of its employ-ees. Risk Management resources have been allocated for this purpose.Resources: $ 452,000Transportation/FAX Department. The Department is committed to providing a safe workplace through safety training, safetycompliance, and an overall focus on employee well-being.Resources: $ 1,544,600Goal 2: 75 percent of the City’s supervisory employees will have completed the approved minimum training in supervisory techniques by June 30, 2008Personnel Services Department. The Department has implemented a 48-hour Supervisor Academy based upon the InternationalCity/County Management Association’s “Effective Supervisory Practices” curriculum. This training provides leadership develop-ment on topics such as evaluating performance, addressing discipline problems, building a work team, workplace diversity, andchanges in technology, legislation, and values. Supervisors are also encouraged to integrate these newly-acquired skills withtheir employees as well as their manager.Resources: $ 401,200Transportation/FAX Department. The Department’s commitment to empowering employees and providing them with a reward-ing workplace requires an investments in our employees. Continual training for supervisors is a key element of this goal.Resources: $ 225,700Goal 3: To meet or exceed 3.0 out of 4.0 scale for employees are satisfied with their equipment, training and supervision annuallyGeneral Services Department. GSD is committed to providing training and equipment to our employees to enable them to pro-vide the best service possible to our customers. The Department is also committed to ensuring that all department supervisorsand staff seeking advancement to the supervisory level are provided the opportunity to attend the City’s Supervisory Academy.Resources: $ 56,200Personnel Services Department. The Department’s Organizational Development and Training Division promotes employee sat-isfaction by providing numerous professional and personal development opportunities for employees. As a component of thiseffort, Fresno’s first “Education Fair” was recently held for employees to shop a variety of educational programs from trade cer-tifications, GED completion, vocational education and degree programs.Resources: $ 310,600 Resource Management 71
    • CITY OF FRESNOPublic Utilities Department. By providing every employee with proper equipment, training, and supervision the Department setsthe foundation for employee efficiency, work quality, and safety. The Department provides the resources needed for growthand empowerment with up to date industry technology and ongoing training opportunities. The Department is committed tothe continued growth and success of its employees and ultimately the success of the organization. Job satisfaction translatesinto higher employee morale, efficient employees, and competitive industry rates. As utility providers the Department remainscompetitive while providing exceptional service to the community.Resources: $ 1,085,600Transportation/FAX Department. The Department believes that employees are one of the greatest assets of the organization.Because of this belief the department is committed to focusing on employees , providing opportunities for empowerment andgrowth and building a workplace that is rewarding and fun.Resources: $ 18,900Goal 4: Establish an implement a citywide Employee Recognition program by September 30, 2007FOCUS AREA— FINANCIAL MANAGEMENTGoals:1) Timely issuance of CAFR, Budget, and MFS documents annually2) Improve bond rating by one level for all bonds issued3) The Financial Statements will reflect approved City policy, accurate financial information and changes in accounting meth- odology annuallyGoal Allocations:Goal 1: Timely issuance of CAFR, Budget, and MFS documents annuallyFinance Department. The Department issues the City of Fresno’s Comprehensive Annual Financial Report (CAFR), ComplianceReports and other financial information annually. The City of Fresno is required to conduct and perform the annual Single Auditand the audit of the CAFR in order to determine compliance with finance-related laws, rules, and regulations, and to ensure anddemonstrate that the Citys current actions have complied with public decisions. This compliance relates to the raising andspending of public moneys in the short term and the responsibility to report the extent to which services are being providedefficiently and effectively using all resources available for that purpose. The objective is to determine whether the City can con-tinue to meet its objectives in the foreseeable future. The City has consistently obtained an unqualified opinion from its auditorsand received the "Award for Excellence in Financial Reporting" from the GFOA for the past 12 consecutive years.In addition, Finance’s Budget & Management Studies Division prepares and publishes the City’s Operating Budget, KRA StrategicPlan, and Master Fee Schedule documents that are utilized by the citizens of the City of Fresno, Citywide departments, othergovernmental agencies, as well as various financial entities. These documents serve as a policy documents, financial plans, op-erations guides, as well as a communications devices. The FY 2007 Operating Budget reflects a balanced budget that will pro-vide the resources to support essential services in order to enhance the City’s safety, infrastructure, and beautification needs.The budget documents have received the “Distinguished Budget Presentation Award” from the GFOA for three consecutiveyears.Resources: $ 1,398,500 72 Resource Management
    • CITY OF FRESNOGoal 2: Improve bond rating by one level for all bonds issuedAirports Department. The Department will continue the effort to increase the City’s bond rating by allocating its share of theCitywide pension bond obligation.Resources: $ 3,141,100City Attorney’s Office. The allocation captures the Department’s share of the Citywide pension bond obligation.Resources: $ 74,500City Manager’s Office. The Department contributes towards the Citywide pension bond obligation.Resources: $ 16,000Economic Development Department. The Department will continue the effort to increase the City’s bond rating. This can onlybe done through the timely payment of debt. FY 2008 resources have been dedicated to payments for the Pension ObligationBond.Resources: $ 1,800Finance Department. Finance manages the City of Fresno’s cash, investment, and debt portfolio, in accordance with State law,debt covenant, and the Fresno Municipal Code. The Department maintains a balanced and prudent approach to the manage-ment of the City’s finances. One of the key objectives in managing the debt is to strike the appropriate balance between lowfinancing costs and cost stability. Finance maintains a sensible debt structure to protect its fiscal position from unexpected in-creases in interest rates and limits annual refinancing needs. The Department invests the City’s cash balances cautiously whileobtaining an appropriate rate of return.The Department endeavors to ensure regulatory compliance in order to achieve the highest standards in governmental account-ing and financial reporting, as well as provide a high level of financial planning and advice. The City’s Comprehensive AnnualFinancial Report describes the financial condition of the Citys operations, while the City’s Operating Budget, KRA Strategic Plan,and Master Fee Schedule documents serve as policy documents, a financial plans, operations guides, as well as a communica-tion devices. These financial publications are constantly used by bond rating companies, lending institutions, investors, andgovernmental agencies to review all financial information about how the City of Fresno meets its obligations and commitments,and how it best uses its resources to provide quality services to its citizens as well as repay its debt. The Department assiststhe private, independent bond rating agencies in determining with certainty that the City is able to repay debt and continue as agoing concern. This ensures the superior strength of the Citys bond rating and allows the City to pay lower interest rates forthe bonds which can lead to increases in the City’s reserves.Resources: $ 98,104,700Convention Center. The allocation captures all annual debt service payments for the department.Resources: $ 8,933,600Fire Department. The Department is allocated a portion of the Citywide safety pension bond obligation in conjunction with theprovision of services to the Fresno Yosemite International Airport.Resources: $ 66,500 Resource Management 73
    • CITY OF FRESNOGeneral City Purpose. The Department contributes towards the Citywide pension bond obligation.Resources: $ 26,600General Services Department. The General Service Department makes the annual City Hall Bond and pension bond obligationrepayment.Resources: $ 3,604,400Information Services Department. The Department contributes towards the Citywide pension bond obligation.Resources: $ 127,800Parks, Recreation and Community Services Department. The Department contributes towards the Citywide pension bond obli-gation.Resources: $ 1,800Personnel Services Department. The allocation captures the Department’s share for the Citywide pension bond obligation.Resources: $ 70,900Planning and Development Department. The Department contributes towards the Citywide pension bond obligation.Resources: $ 351,100Police Department. The Department contributes toward the payment of the safety service pension obligation bond debt service,specifically for the Airports Safety personnel. This annual payment factors into the City’s solid financial credit status, which posi-tions the City to improving its bond rating by one level.Resources: $ 104,400Public Utilities Department. The Department makes all annual debt service payments as well as contributes towards the City-wide pension bond obligation.Resources: $ 31,825,900Public Works Department. Through effective delivery of services and timely debt service payments, the Department will achievemaximum resource management for existing funding which will also assist in achieving the goal of having the highest bond rat-ing of all California municipalities over 250,000 in population.Resources: $ 1,937,800 74 Resource Management
    • CITY OF FRESNOTransportation/FAX Department. The Department contributes towards the Citywide pension bond obligation.Resources: $ 695,500Goal 3: The Financial Statements will reflect approved City policy, accurate financial information and changes in accounting methodology annuallyFinance Department. Managing the city’s financial resources effectively provides the community with the best services at thelowest cost. Key to resource oversight is developing policies which promote the accumulation of financial information and thepreparation of financial statements which address the five essential framework elements of internal control: Establish and main-taining a sound control environment; ensuring, ongoing assessment of risk; design, implementation and maintenance of control-related policies and procedures to compensate for identified risks; ensuring adequate communication; and establishing or en-hancing regular, ongoing monitoring of control related policies and procedures. Finance is working to develop a more inte-grated framework which expands internal control by providing a more robust and extensive focus on the broader subject ofcitywide universal resource risk management.Resources: $ 707,200 Resource Management 75
    • City of FresnoCITY OF FRESNOOne Call Center2600 Fresno StreetFresno, CA. 93721Phone: 559-621-CITYPhone: 559-621-2489