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Help Me Help You: The art and science of getting good WordPress support - WordCamp Montreal 2013

by Happiness Engineer at Automattic on Jun 28, 2013

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Visual Editor stopped working? Plugin update gone awry? Getting useful help when you’re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with ...

Visual Editor stopped working? Plugin update gone awry? Getting useful help when you’re stuck on a WordPress problem is not always as straightforward as it seems. This session will be packed with tips on how to ask for assistance in the WordPress support forums and other arenas – in a way that will let others help you more easily and effectively. We’ll also cover some handy techniques for basic troubleshooting on your own – before contacting tech support.
Video: http://wordpress.tv/2014/03/28/kathryn-presner-help-me-help-you-the-art-and-science-of-getting-good-wordpress-support/

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Help Me Help You: The art and science of getting good WordPress support - WordCamp Montreal 2013 Help Me Help You: The art and science of getting good WordPress support - WordCamp Montreal 2013 Presentation Transcript