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Assertiveness
 

Assertiveness

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    Assertiveness Assertiveness Presentation Transcript

    •  
    • Learning Objectives of this topic
      • learn what assertiveness is.
      • Understand the difference between assertiveness and aggression.
      • Know how to be assertive
    • Assertiveness Quiz
      • Do you buy things you do not want because you are afraid to say no to the salesperson?
      • When you do not understand the meaning of a word, do you ask about it?
      • Do you feel responsible when things go wrong, even if it is not your fault?
      • Do you look directly at others when you talk to them?
    •  
      • 5. Do you often text or email someone about a conflict instead of talking to them face to face?
      • 6. Do you feel intimidated by people in authority?
      • 7. Do you generally have good posture?
      • 8. Do you often feel so angry you could scream?
      • 9. Do you know how to ask for help without feeling dependent?
      • 10. If someone cuts in front of you in line, do you usually tell them off?
    • Why learn to be more assertive?
      • Helps you avoid:
        • Depression (helpless, hopeless)
        • Resentment
        • Frustration
        • Temper/violence
        • Anxiety, which leads to avoidance
        • Physical issues (headaches, ulcers, high blood pressure, etc.)
        • Poor relationships
    • Assertiveness is…
      • Being direct and appropriately expressive
      • Standing up for yourself: stating your opinions, feelings and thoughts without blaming the other person
      • Respectful: of others’ opinions, feelings and thoughts
    • Assertiveness is NOT…
      • A guaranteed way to win every argument
      • A guaranteed way to get what you want
      • A way to get others to feel like you feel or think like you think
      • Telling everybody everything all the time
    • Aggression is…
      • Standing up for yourself but violating the rights of someone else.
      • Attacking the person instead of the problem
      • Likely to establish a pattern of fear and avoidance of the aggressor
    • Non-assertive/passive behavior is…
      • Failing to stand up for yourself
      • Avoiding the problem
      • Likely to establish a pattern of others taking advantage of you
    • HOW TO BE ASSERTIVE
      • BE HONEST AND DIRECT ABOUT YOUR FEELINGS, NEEDS, BELIEFS.
      • EXPRESS YOURSELF FIRMLY AND DIRECTLY TO SPECIFIC INDIVIDUALS.
      • BE REASONABLE IN YOUR REQUESTS
    • HOW TO BE ASSERTIVE
      • STATE YOUR VIEWPOINT WITHOUT BEING HESITANT OR APOLOGETIC.
      • BE HONEST WHEN GIVING OR RECEIVING FEEDBACK.
      • LEARN TO SAY “NO” TO UNREASONABLE EXPECTATIONS.
      • PARAPHRASE WHAT OTHERS HAVE STATED TO YOU.
    • HOW TO BE ASSERTIVE
      • REGOGNIZE AND RESPECT THE RIGHTS OF THOSE AROUND YOU.
      • USE APPROPRIATE TONE OF VOICE.
      • BE AWARE OF BODY POSTURE/LANGUAGE
      • MAINTAIN EYE CONTACT.
      • USE “I” STATEMENTS TO EXPRESS SELF
    • HOW TO BE ASSERTIVE
      • DON’T LET OTHERS IMPOSE THEIR VALUES/IDEAS ON YOU
      • ENCOURAGE OTHERS TO BE CLEAR AND DIRECT
      • TAKE OWNERSHIP
    • Your Rights:
      • You have the right to:
        • Express feelings in ways that do not violate the dignity of others
        • Change your mind
        • Make mistakes (and take responsibility)
        • Express positive feelings toward others
        • Be non-assertive in chosen situations
        • Say “no” without guilt
        • Be angry when mistreated
        • Get what you pay for/not be cheated
        • Make your own decisions and live your life as you choose