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Influencing People
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Influencing People

Influencing People

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Influencing People Presentation Transcript

  • 1. Influencing People
  • 2. Influence: The ability to persuade someone to act or think in the way you want.
  • 3. Elements of influence
    • Communicator
    • Message
    • Audience
  • 4. Laying the groundwork
    • Network
    • Understand credibility counts
    • Be trustworthy
    • Be open and flexible
    • Speak up!
    • Remember people hear what they want
    • Don't expect overnight results
  • 5. Tactics for influencing others:
    • Use comparison
    • Give something away
    • Get people in the habit of saying yes
  • 6. Influencing others:
    • Decide what you want
    • Decide who to influence
    • Be friendly
    • Know the wants and beliefs of your audience
    • Emphasize common points
    • Admit being wrong
    • Inoculate your audience
  • 7. Influencing others, cont.:
    • Use logic and emotion
    • Explain the benefits
    • Use repetition
    • Avoid argument
    • Make it simple
    • Thank the audience
  • 8. When things get difficult:
    • Keep things in perspective
    • Keep emotions in check
    • Don't get personal
    • Understand their behavior
    • Change your tactics
  • 9. When things get difficult, cont.:
    • Take a break
    • Come back to points of disagreement
    • Find other outlets
    • Consider using a mediator
    • Know when to retreat