Capitalizing on Human Potentials with eGovernment 2.0 dr. Žiga Turk, minister Government Office for Growth, Slovenia @ The Government Leaders Forum-Europe 22-23 January 2008 Berlin, Germany

AD500, Istanbul: Hagia Sophia, 31m 31m

AD 1500, Istanbul: Süleymaniye Mosque, 26m 26m

AD1600: St. Peters in Rome, 42 m 42m

What happened year 500 1000 1500 2000 complexity 1 st communication revolution - paper 2 nd communication revolution - internet 0

parchment available to few

cheap paper technology from China

paper, available for anything

The Renaissance follows. Europe takes the lead.

Communication Revolutions communication available to few communication available to many before 15 th century paper available to few after 15 th century paper available to many impact: science&technology innovation process ways to do business (globalization) society in general governments

communication available to few

communication available to many

before 15 th century paper available to few

after 15 th century paper available to many

impact:

science&technology

innovation process

ways to do business (globalization)

society in general

governments

New types of governments talk autocratic, the court decides participation of a room, square-full of people writing, press representative of a representative of a representative internet people can take part

talk

autocratic, the court decides

participation of a room, square-full of people

writing, press

representative of a representative of a representative

internet

people can take part

Internet: 2 nd Communication Revolution

What can the governments do? How can they respond?

e-government 1.0 e-Government refers to government’s use of information technology to exchange information and services with citizens, businesses, and other arms of government. The primary delivery models are Government-to-Citizen or Government-to-Customer (G2C), Government-to-Business (G2B) and Government-to-Government (G2G) & Government-to-Employees (G2E). The most important anticipated benefits of e-government include improved efficiency, convenience, and better accessibility of public services. [wikipedia] government rules government = services & data provider citizens, businesses = service users G2x

e-Government refers to government’s use of information technology to exchange information and services with citizens, businesses, and other arms of government.

The primary delivery models are Government-to-Citizen or Government-to-Customer (G2C), Government-to-Business (G2B) and Government-to-Government (G2G) & Government-to-Employees (G2E).

The most important anticipated benefits of e-government include improved efficiency, convenience, and better accessibility of public services. [wikipedia]

government rules

government = services & data provider

citizens, businesses = service users

G2x

Slovenia #2 in Europe

Starting small business

It can get fairly fancy CapGemini: Slovenia has #2 eGovernment in the EU

But it is one way …

Web 2.0 web-technology that aims to facilitate creativity , collaboration , and sharing between users Web 1.0: read only top down catalogue Web 2.0 read/write, bottom up bazaar

web-technology that aims to facilitate creativity , collaboration , and sharing between users

Web 1.0:

read only

top down

catalogue

Web 2.0

read/write,

bottom up

bazaar

eGovernment 2.0 two way communication internet is platform for public debate, exchange of ideas, problem solving government services a springboard for community made services government AND citizens, business jointly provide services, data government mediates , rather than rules G2x x2G x2y

two way communication

internet is platform for public debate, exchange of ideas, problem solving

government services a springboard for community made services

government AND citizens, business jointly provide services, data

government mediates , rather than rules

Example: Politicians blog

Example: Fires in California

Example: Traffic Point Singapore

Example: Fix My Street

Example: Electricity Charging

Government 2.0 meets Lisbon Strategy 2.1 the European strategy for growth and jobs timeline 2000: Lisbon Strategy 1.0 2005: Lisbon Strategy 2.0 2008: Lisbon Strategy 2.1 making Europe more dynamic, creative, entrepreneurial, market economy that cares cares for people, for nature.

the European strategy for growth and jobs

timeline

2000: Lisbon Strategy 1.0

2005: Lisbon Strategy 2.0

2008: Lisbon Strategy 2.1

making Europe more dynamic, creative, entrepreneurial, market economy that cares

cares

for people,

for nature.

2.0 Issues in Lisbon Strategy involve people in the strategy, use Web to engage knowledge, creativity not innovation by a few but creativity of most knowledge as 5 th freedom - open innovation , open standards, open access to knowledge friction free, internet based economy: 30% broadband targets, all schools in EU with broadband better regulation interoperability of eGovernance systems innovation in social model: flexsecuity and better education climate change SET plan, smart grids, democratic energy, energy 2.0

involve people in the strategy, use Web to engage

knowledge, creativity

not innovation by a few but creativity of most

knowledge as 5 th freedom - open innovation , open standards, open access to knowledge

friction free, internet based economy:

30% broadband targets, all schools in EU with broadband

better regulation

interoperability of eGovernance systems

innovation in social model: flexsecuity and better education

climate change

SET plan, smart grids, democratic energy, energy 2.0

Specific e-Governance issues better regulation - 25% reduction in administration costs review of red-tape process e-Governance interoperability projects DBA company registration temporary address registration 11-13.2.2008 eGovernment days conference

better regulation - 25% reduction in administration costs

review of red-tape process

e-Governance interoperability projects

DBA company registration

temporary address registration

11-13.2.2008 eGovernment days conference

In summary communication revolutions change the way we live together change culture, innovation, technology, even political process we are at the middle of such a revolution internet is unleashing human potential , the creativity, and allows participation of the masses governments should exploit this updated Lisbon strategy for growth and jobs is taking note concrete partnerships between governments and businesses will realize this vision eGovernance Centre for South and Eastern Europe

communication revolutions change the way we live together

change culture, innovation, technology, even political process

we are at the middle of such a revolution

internet is unleashing human potential , the creativity, and allows participation of the masses

governments should exploit this

updated Lisbon strategy for growth and jobs is taking note

concrete partnerships between governments and businesses will realize this vision

eGovernance Centre for South and Eastern Europe

New renaissance The really valuable thing in the pageant of human life seems to me not the State but the creative, sentient individual, the personality; it alone creates the noble and the sublime (Albert Einstein)

The really valuable thing in the pageant of human life seems to me not the State but the creative, sentient individual, the personality; it alone creates the noble and the sublime (Albert Einstein)

Credits www.Wikipedia.com www.Wikimedia.com www.Flickr.com Ministry for Public Administration, Slovenia.

www.Wikipedia.com

www.Wikimedia.com

www.Flickr.com

Ministry for Public Administration, Slovenia.