Australia victorian electoral commissionPresentation Transcript
Success Case: Voting for visual impaired and absentee voters Australia – Victorian Electoral Commission March 2012 Oleksiy Lychkovakh, BD CEE & Eurasia email@example.com
Voting for visual impaired and absentee voters Project ContextThe situation in Victoria• The Victorian Electoral Commission (VEC) is the entity responsible of organizing and executing the elections related to the State of Victoria, in Australia.• Since 2004, VEC has been very sensitive to visual impaired citizens in regards to their voting needs.• In 2005 VEC decided to implement a project to allow visual impaired citizens to vote on their own, without assistance.• VEC selected Scytl together with Hewlett-Packard to customize and deploy Scytl’s Pnyx.DRE technology in 2006 elections. The project was a success and obtained several awards.• After this first success, VEC selected again Scytl and HP to expand the initial voting system in terms of functionalities, voting channels and geographical reach. Again, a new successful election was executed in November 2010.
Voting for visual impaired and absentee voters The 2006 electionDescription• First election in Victoria using e-voting technology, exclusively for blind voters.• Scytl and HP provided the software and hardware required for the project: – Kiosk voting software Pnyx.DRE, including the Issuing Point module to code voter cards – Personal Computers with touchscreens, special keypads and headsets for visual disabled voters, and smartcard readers• The voting software was customised to support 12 languages, STV voting, and included a graphical and audio interface with multiple features to allow voters with different visual disabilities to vote on their own without assistance.• VEC was able to operate the voting system with limited support from Scytl/HP.• The software was audited by BMM, an independent testing lab contracted by VEC. Functionality and security were validated.• HP and Scytl also provided overall project management services, as well as logistics support in deploying and decommissioning 100 kiosks from multiple polling stations.
Voting for visual impaired and absentee voters The 2010 electionDescription• Enhancement of 2006 election: – New voting channel besides kiosk voting: voting using a telephone interface – New way of collection cast e-ballots: whether cast by phone or using a kiosk, ballots were stored in a central server, managed by VEC – More citizens could use the system: all visual impaired citizens in Victoria, and any Victorian citizen residing in the UK or in the other Australian states.• Scytl and HP provided the software and hardware required for the project: – Kiosk voting software Pnyx.DRE and telephone voting software Pnyx.IVR – Servers and high-quality hosting – Personal Computers integrated inside tamper-proof voting kiosks.• Again, VEC was able to operate the voting system with limited support from Scytl/HP.• Before being used, the software was audited by three independent entities: BMM, an independent testing lab; a penetration testing company, and a professor specialized in cryptography (Dr. Teague).
Voting for visual impaired and absentee voters Overcoming the challenges Accessibility for • Several zoom and contrasting options on kiosk screens • Audio on kiosks and telephone visual impaired • Tested and validated by visual impaired volunteers • Specific cryptographic protocols to protect election integrity and voter privacy. Control in hands of Electoral Authorities Transparency • Three different security audit processes • System always operated and supervised by Electoral Board and VEC Logistic • Hardware and software distributed in advance (> 200 units) deployment of • Configuration data downloadable through the Internet kiosks • Kiosks can store ballots locally when connectivity to central server isSystem availability lost • Two data centers available • Available support teams and replacement pieces
Voting for visual impaired and absentee voters Some images
Voting for visual impaired and absentee voters Outcome• Improved voting experience for visual impaired voters• Raise in the participation considering the involved collectives• Consolidated voting mechanism among target groups – Second time for visual impaired voters – First very successful time for absentee voters living in UK and in other Australian states• Successful validation of large scale deployments: – Hardware, software and security codes/tokens – Training and support to poll workers – Central infrastructure• Electoral transparency due to the different audits and supervision processes carried out by different trusted entities
Voting for visual impaired and absentee voters QuotesDear VEC service Officer.Just a brief note to complement you on the provision of the Electronic voting service.I visited the Early voting centre in Brougham Street Geelong today and was excited to be able tovote independently for the first time.I used the phone voting facility and found it to be better than adequate. There were a few surprisesin that I thought Id be typing in numbers to register my preferences but the * key was the one to beused.The assistance I received was attentive, professional and friendly by both the person who met meat the door and the Officer who assisted where necessary with the vote.Please keep the electronic voting services available as they are appreciated and valued.Yours sincerely