Emotional Intelligence      By Zenyk Matchyshyn      Staff Engineer at Lohika
Agenda •   What is EQ •   Main groups of EQ skills •   How to improve EQ skills •   Further reading •   Q/A               ...
INTRODUCTION TO EQ                     3
Real life cases •   Case 1 – Burned out •   Case 2 – Overqualified •   Case 3 – Building reputation •   Case 4 – Father an...
Biology          5
Emotional Intelligence or EQ •   Emotional intelligence (EI) is the ability to     identify, assess, and control the emoti...
EQ vs IQ •   Initially IQ considered as a key of person     intelligence •   In real life IQ doesn’t match person status •...
EQ SKILLS            8
EQ Skills     Self-        Self-   Awareness   Management    Social-    Relationship-   Awareness   Management            ...
Self-Awareness •   Ability to perceive your own emotions •   Ability to step aside and look out of the box •   Understand ...
Self-Management •   Stress/Anger management •   Keep emotional high-jacking under control •   Do not let mood (good or bad...
Social-Awareness •   Ability to pickup emotions and understand     what’s going on •   Ability to listen and observe •   A...
Relationship-Management •   Ability to adapt behavior based on social-     awareness •   Ability to communicate clearly an...
HOW TO IMPROVE EQ                    14
Self-Awareness •   Think about your feelings •   Lean into discomfort •   Know what/who has effect on you •   Have a birds...
Self-Management •   Healthy lifestyle •   Count to ten •   Use motivators and distractions •   Have positive outlook •   S...
Social-Awareness •   Watch body language •   Listen and observe! •   Step into the shoes •   Watch EQ in action – movies, ...
Relationship-Management •   Avoid giving mixed signals •   Take feedback well •   Acknowledge person feelings •   Provide ...
Further reading •   Emotional Intelligence 2.0 by Travis Bradberry     & Jean Greaves •   Emotional Intelligence by Daniel...
Q/A •   Q/A?            20
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Emotional Intelligence

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Presentation covers new approach to personal development - Emotional Intelligence.

Published in: Career, Technology, Business

Emotional Intelligence

  1. 1. Emotional Intelligence By Zenyk Matchyshyn Staff Engineer at Lohika
  2. 2. Agenda • What is EQ • Main groups of EQ skills • How to improve EQ skills • Further reading • Q/A 2
  3. 3. INTRODUCTION TO EQ 3
  4. 4. Real life cases • Case 1 – Burned out • Case 2 – Overqualified • Case 3 – Building reputation • Case 4 – Father and child 4
  5. 5. Biology 5
  6. 6. Emotional Intelligence or EQ • Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. (wikipedia) • Can be assessed, many classifications exist, still evolving as a concept • Can be improved! • Agile is about communication thus emotions 6
  7. 7. EQ vs IQ • Initially IQ considered as a key of person intelligence • In real life IQ doesn’t match person status • While EQ is important, it’s still not the main. Luck, starting position, environment are also important • More successful people happen to have higher EQ • High tech, low EQ = less competitive 7
  8. 8. EQ SKILLS 8
  9. 9. EQ Skills Self- Self- Awareness Management Social- Relationship- Awareness Management 9
  10. 10. Self-Awareness • Ability to perceive your own emotions • Ability to step aside and look out of the box • Understand what influences you from outside • Understand what influence you from inside 10
  11. 11. Self-Management • Stress/Anger management • Keep emotional high-jacking under control • Do not let mood (good or bad) influence decision making • Keep tendencies and reactions manageable 11
  12. 12. Social-Awareness • Ability to pickup emotions and understand what’s going on • Ability to listen and observe • Ability to see things as they are without doing judgments 12
  13. 13. Relationship-Management • Ability to adapt behavior based on social- awareness • Ability to communicate clearly and effectively handle the situation • Ability to communicate your point across • Ability to resolve conflicts 13
  14. 14. HOW TO IMPROVE EQ 14
  15. 15. Self-Awareness • Think about your feelings • Lean into discomfort • Know what/who has effect on you • Have a birds eye view on yourself • Ask yourself why you are doing something • Do not treat feelings as good or bad 15
  16. 16. Self-Management • Healthy lifestyle • Count to ten • Use motivators and distractions • Have positive outlook • Speak to someone who is not emotionally invested • Write on paper Pros & Cons / Emotions & Reasons 16
  17. 17. Social-Awareness • Watch body language • Listen and observe! • Step into the shoes • Watch EQ in action – movies, books, observations • Catch the mood of the room 17
  18. 18. Relationship-Management • Avoid giving mixed signals • Take feedback well • Acknowledge person feelings • Provide “fix it” statements during broken communications • Have the right mood for conversation • Explain decisions • Practice assertive communications 18
  19. 19. Further reading • Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves • Emotional Intelligence by Daniel Goleman • Wikipedia • And many more… 19
  20. 20. Q/A • Q/A? 20

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