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Emotional Intelligence

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Presentation covers new approach to personal development - Emotional Intelligence.

Presentation covers new approach to personal development - Emotional Intelligence.

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    Emotional Intelligence Emotional Intelligence Presentation Transcript

    • Emotional Intelligence By Zenyk Matchyshyn Staff Engineer at Lohika
    • Agenda • What is EQ • Main groups of EQ skills • How to improve EQ skills • Further reading • Q/A 2
    • INTRODUCTION TO EQ 3
    • Real life cases • Case 1 – Burned out • Case 2 – Overqualified • Case 3 – Building reputation • Case 4 – Father and child 4
    • Biology 5
    • Emotional Intelligence or EQ • Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. (wikipedia) • Can be assessed, many classifications exist, still evolving as a concept • Can be improved! • Agile is about communication thus emotions 6
    • EQ vs IQ • Initially IQ considered as a key of person intelligence • In real life IQ doesn’t match person status • While EQ is important, it’s still not the main. Luck, starting position, environment are also important • More successful people happen to have higher EQ • High tech, low EQ = less competitive 7
    • EQ SKILLS 8
    • EQ Skills Self- Self- Awareness Management Social- Relationship- Awareness Management 9
    • Self-Awareness • Ability to perceive your own emotions • Ability to step aside and look out of the box • Understand what influences you from outside • Understand what influence you from inside 10
    • Self-Management • Stress/Anger management • Keep emotional high-jacking under control • Do not let mood (good or bad) influence decision making • Keep tendencies and reactions manageable 11
    • Social-Awareness • Ability to pickup emotions and understand what’s going on • Ability to listen and observe • Ability to see things as they are without doing judgments 12
    • Relationship-Management • Ability to adapt behavior based on social- awareness • Ability to communicate clearly and effectively handle the situation • Ability to communicate your point across • Ability to resolve conflicts 13
    • HOW TO IMPROVE EQ 14
    • Self-Awareness • Think about your feelings • Lean into discomfort • Know what/who has effect on you • Have a birds eye view on yourself • Ask yourself why you are doing something • Do not treat feelings as good or bad 15
    • Self-Management • Healthy lifestyle • Count to ten • Use motivators and distractions • Have positive outlook • Speak to someone who is not emotionally invested • Write on paper Pros & Cons / Emotions & Reasons 16
    • Social-Awareness • Watch body language • Listen and observe! • Step into the shoes • Watch EQ in action – movies, books, observations • Catch the mood of the room 17
    • Relationship-Management • Avoid giving mixed signals • Take feedback well • Acknowledge person feelings • Provide “fix it” statements during broken communications • Have the right mood for conversation • Explain decisions • Practice assertive communications 18
    • Further reading • Emotional Intelligence 2.0 by Travis Bradberry & Jean Greaves • Emotional Intelligence by Daniel Goleman • Wikipedia • And many more… 19
    • Q/A • Q/A? 20