Your SlideShare is downloading. ×
The Opinion Burn Out: Are Your Customers Sick of Your Surveys [Infographic]
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

The Opinion Burn Out: Are Your Customers Sick of Your Surveys [Infographic]

745

Published on

Feedback is an invaluable resource for brands. Instead of relying on its own perceptions, feedback gives a concrete sense of how a company is actually performing. So it’s no wonder that, with the …

Feedback is an invaluable resource for brands. Instead of relying on its own perceptions, feedback gives a concrete sense of how a company is actually performing. So it’s no wonder that, with the advent of cheap and easy survey tools and social media, many companies are increasingly reaching out to their customers to find out what they’re doing well, and what needs to be improved. It’s an honest approach to getting better, and not taking advantage might be a wasted opportunity.

However, because it’s easier than ever to collect feedback, it seems that many companies are overdoing it. So much so, that it has the potential to annoy the very people companies are trying to please. This Zendesk infographic explores why customers are starting to show signs of “feedback fatigue.”

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
745
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

×