Your SlideShare is downloading. ×
Surviving the Tech-Challenged Public [Infographic]
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Surviving the Tech-Challenged Public [Infographic]

107
views

Published on

IT service professionals have to deal with questions from customers that cover the entire spectrum of technical knowledge. Many IT agents have been asked questions that are very simple or completely …

IT service professionals have to deal with questions from customers that cover the entire spectrum of technical knowledge. Many IT agents have been asked questions that are very simple or completely absurd, especially when compared to very technical questions they might receive on the next call.

This Zendesk infographic shows that professionalism, composure, and a sense of humor can go a long way in providing the same level of IT support to all customers.


0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
107
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide