VA and Social Media (Veterans Affairs)
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VA and Social Media (Veterans Affairs)

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Brandon Friedman (VA Director of New Media) presentation at "Connecting with the Feds: Social Media, Collaboration, and Transparency" event sponsored by ALA FAFLRT, ASIST, and Catholic University ...

Brandon Friedman (VA Director of New Media) presentation at "Connecting with the Feds: Social Media, Collaboration, and Transparency" event sponsored by ALA FAFLRT, ASIST, and Catholic University School of Library and Information Science during the ALA 2010 Annual Conference June 2010 in Washington, DC. Video of this event available at http://slis.cua.edu/events/connecting.cfm

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VA and Social Media (Veterans Affairs) VA and Social Media (Veterans Affairs) Presentation Transcript

  • VA and Social Media Brandon Friedman, Director of New Media 29 June 2010
  • Utilizing New Media • Three aspects on which to focus: – Disseminating information effectively • How we reach the Veteran – Obtaining feedback and acting on it • How the Veteran reaches us (and how we react) – Sustaining and building an audience • Constant, healthy two-way communication between the Department and Veterans using social media tools
  • VA’s New Media Tools • Existing – Facebook – Twitter – YouTube – Flickr – VA web View slide
  • Facebook View slide
  • Twitter
  • YouTube
  • Flickr
  • What’s the Plan? • Begin utilizing social media tools at the VA medical center level – Facebook – Twitter • Develop an “Online Communications Hub”
  • Online Communications Hub • See next two slides for examples
  • VA Central January 17, 2009 The Online Communications Hub of the U.S. Department of Veterans Affairs Log In Sign Up VA Social Media Commo Shop: News, Commentary, and Wit from VA’s Central Office From the Field: A Collection of VA Blogs Continue reading . . . . Links Guest Blogs How to submit a guest blog Helpful Links Link Link Link Link Link Link Link Link Link Link Link Link News Feed Search
  • VA Central January 17, 2009 The Online Communications Hub of the U.S. Department of Veterans Affairs Log In Sign Up VA Social Media Commo Shop: News, Commentary, and Wit from VA’s Central Office From the Field: A Collection of VA Blogs The View from the Winter Sports Clinic By Sam Jones 8:23 AM, January 17, 2010 Links VietBlog On issue concerning Veterans Guest Blogs Text text text text text. Text text text text text. Text text text of the Vietnam generation text text. Text text text text text. How to submit a guest blog Text text text text text. Text text text text text. Text text text The Daily Physician text text. Text text text text text. A group blog written by four VA doctors VBA: We’re Not as Bad as We’re Portrayed Text text text text text text text text text text text text text text By Jane Brown, 1.17.2010 VBA Claims Processor Text text text text text text text Text text text text text text text text. Text text text text. Text text text Iraqistan Two Iraq Vets and two Afghanistan Vets Text text text text text text text text. Text text text text. Text text text “Yeah, we get slammed, sound off on issues facing OEF and OIF but we’re really not bad.” Text text text text text text text text. Text text text text. Text text text Vets Text text text text text text text text. Text text text text. Text text text My New Plan for VA Text text text text text text text text. Text text text text. Text text text George’s Place By Eric Shinseki, 1.16.2010 Shreveport, LA VAMC Director George VA Secretary Continue reading . . . . Moore waxes on the life of a medical center director “After a year on the job, here’s what I’m thinking.” Update on the GI Bill for the Spring Semester Where is My Money? By Nancy Smith 6:50 PM, January 16, 2010 Helpful Links By Jason Davis, 1.16.2010 Student, State U.; Iraq Vet Link Link Link Text text text text text text text text. Text text text text. Text text text Link Link Link “It’s been six months and I Link Link Link haven’t seen a dime of my text text text text text text text text text text text text. Text text text text text. Text text text ext text text text text text text text. Link Link Link GI Bill. What’s up?” Text text text text. Text text text text text text text. Text text text . . . News Feed Search
  • Questions or Suggestions?