Connecting with Diplomacy:
        Knowledge and Collaboration at the
            U.S.
            U S Department of State...
U.S. Department of State


    Basic Roles
     •   Make and execute
         foreign policy
     •   Provide consular
   ...
Knowledge Leadership Initiative

    Knowledge often hard to access
    Knowledge Leadership: Access and contribute
      ...
Diplopedia




U.S. DEPARTMENT of STATE
Statistics
                Total Articles                       Total Users




                                 As of Jun...
Communities @ State




U.S. DEPARTMENT of STATE
The Sounding Board




U.S. DEPARTMENT of STATE
Virtual Student Foreign Service




U.S. DEPARTMENT of STATE
Using IT for Diplomacy




U.S. DEPARTMENT of STATE
Contact and Reference Materials

Tiffany Smith Licciardi
SMITHTL7@STATE.GOV
@tiffanysmith

More information:
M      i f   ...
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Connecting with Diplomacy: knowledge and Collaboration at the U.S. Department of State

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Tiffany Smith Licciardi (State Department) presentation at "Connecting with the Feds: Social Media, Collaboration, and Transparency" event sponsored by ALA FAFLRT, ASIST, and Catholic University School of Library and Information Science during the ALA 2010 Annual Conference June 2010 in Washington, DC. Video of this event available at http://slis.cua.edu/events/connecting.cfm

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Connecting with Diplomacy: knowledge and Collaboration at the U.S. Department of State

  1. 1. Connecting with Diplomacy: Knowledge and Collaboration at the U.S. U S Department of State Connecting with the Feds Washington, DC June 29, 2010 U.S. DEPARTMENT of STATE
  2. 2. U.S. Department of State Basic Roles • Make and execute foreign policy • Provide consular and passport services • Manage official U.S. presence abroad 60,000 60,000+ employees worldwide Produces high g volume of knowledge U.S. DEPARTMENT of STATE
  3. 3. Knowledge Leadership Initiative Knowledge often hard to access Knowledge Leadership: Access and contribute g p knowledge anywhere, anytime How we’re pursuing it: • Self-forming, self-managing online communities • Central repository for knowledge • Connecting to expertise C • Integrating with enterprise search • Keeping it simple through social media that make p g p g knowledge-sharing part of the daily workflow 3 U.S. DEPARTMENT of STATE
  4. 4. Diplopedia U.S. DEPARTMENT of STATE
  5. 5. Statistics Total Articles Total Users As of June 2010 • 11,000 articles • 3,300 registered contributors • More than 2,000 visits per day U.S. DEPARTMENT of STATE
  6. 6. Communities @ State U.S. DEPARTMENT of STATE
  7. 7. The Sounding Board U.S. DEPARTMENT of STATE
  8. 8. Virtual Student Foreign Service U.S. DEPARTMENT of STATE
  9. 9. Using IT for Diplomacy U.S. DEPARTMENT of STATE
  10. 10. Contact and Reference Materials Tiffany Smith Licciardi SMITHTL7@STATE.GOV @tiffanysmith More information: M i f i http://www.state.gov/m/irm/ediplomacy @eDiplomacy_USA U.S. DEPARTMENT of STATE
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