The open desktop and the role of Archiving

Selection and implementation of Zarafa 30 June 2011, Kerkrade Bart Lindeboom, Director IT, Municipality of Ede

Content
Background Ede & Open source policy
Goals & criteria
From User Needs to Zarafa
Implementation
Conclusions

Background Ede
108.000 citizens, includes smaller villages
1000 users, various locations

IT-department Ede
50 people
Helpdesks, System Admins & Coordinations, Information Management, Document Management
400 applications, mainly Windows-based

The Manifest ‘Open Government’
Vendor independence
Digital durability
Interoperability
Transparency, Auditable, Manageable

The Manifest ‘Open Government’ to Ede
Part of the implementation strategy of Ede
Basis for selection of criteria
Including a strong ‘comply or explain policy’
-> Resulting in the IT policy of Ede
Ede Selection Criteria The Plan ’Heemskerk’ & NOiV Manifest ‘’Open Government

Software inventarisation
Many projects:
TYPO3 as CMS
Firefox as default
Linux as DB server
MySQL / postgreSQL
Asterisk
Many other applications

Open source strategy to policies
Nr. 1 in Dutch Open Standards Monitor 2010
Source NOiV monitor, Dutch Open Standards Platform

Replacing Echange2003
User need:
Unlimited mail storage
Faster, faster, faster
Quick Search in better WebAccess
Email easily accessible
Get rid of local Personal Folders

Selection considerations
Server dynamics & virtualisation
Mail space & storage
Security and administration
Operational reliability
Reliability of partners
Interoperability with other systems like Asterisk
Other selection criteria Ede

Email inventarisation
Criteria for the final decision:
Functionality
Maintenance
Total Cost of Ownership

Implementation tactics
Inventory scan with our partner Stone-IT
Knowledge building & user adoptions
Courses for sysadm
Test migration & PoC
User introductions & trainings

Implementation
8-10 June 2011
Result: a seamless transition due to:
- test migration
Helpdesk hands available on each floor
Proper inventory
Expected:
Questions and small inconveniences
Reset Rules and authorisations

Zarafa Archiver
Unlimited mail storage
Hybride storage for email
Quick Search: old emails are indexed
Email easily accessible: stubbing of emails

Architecture layout

Conclusions
Ede now has a future ready ICT ecosystem
Ede gained much knowledge and reliable partnerships
Ede gets value for money
Ede made a next step in translating and executing the Manifest Open Goverment

The open desktop and the role of Archiving

by Zarafa

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